불만 접수일은 2021-05-20부터 2026-08-22까지입니다. 사고 발생부터 접수까지 중앙값: 7일.
분석
다음 연식(2022)은 연간 28.7건으로 이 연식보다 적습니다. 2021년식은 출시 후 2년 동안 불만 73건을 기록해 같은 연식 평균 차량보다 19% 높음 수준이었습니다.
가장 흔한 문제 영역은 전기계통(불만의 47.9%)이며, 그다음은 실내·장비(10.0%), 브레이크(7.6%)입니다. 전기계통 불만은 추적 중인 전체 차종 대비 3.0배 비율로 나타납니다. 전기계통 관련 보고에서 차주들이 가장 자주 언급하는 말은 “electrical”, “system recall”, “available”, “reasonable”, “exceeded”입니다. 28건(8.5%)은 충돌 또는 화재를 동반했으며 부상 22건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 32개월 이내에 발생했고, 가장 집중된 시기는 3~5년째(36%)입니다. 최근 12개월 신규 불만은 49건, 그 이전 12개월은 71건으로 속도가 느려지고 있습니다.
NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 불만의 66%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Inadvertent Door Opening”(2024-05-16 개시, 2024-11-04 종결)입니다.
안전 리콜 (11)
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 번호 25V120000 · 2025-02-27
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
위험: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
조치: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 번호 24V651000 · 2024-09-04
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
위험: A vehicle door that opens unexpectedly while driving increases the risk of injury.
조치: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
BACK OVER PREVENTION:SOFTWARE 번호 24V344000 · 2024-05-15
요약: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
위험: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
조치: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 번호 23V312000 · 2023-05-03
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
위험: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
조치: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE 번호 23V040000 · 2023-02-01
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
위험: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
조치: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
AIR BAGS:FRONTAL 번호 22V858000 · 2022-11-02
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
조치: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 22V162000 · 2022-03-16
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
위험: An unreliable battery connection may cause a stall, increasing the risk of a crash.
조치: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
STEERING:GEAR BOX (OTHER THAN RACK AND PINION) 번호 21V852000 · 2021-11-03
요약: Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
위험: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
조치: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
SEAT BELTS:REAR/OTHER:RETRACTOR 번호 21V606000 · 2021-08-05
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: An unsecured child restraint system can increase the risk of injury during a crash.
조치: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
SEAT BELTS:REAR/OTHER:RETRACTOR 번호 21V607000 · 2021-08-04
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: An unsecured child restraint system can increase the risk of injury during a crash.
조치: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
EXTERIOR LIGHTING:HEADLIGHTS 번호 21V413000 · 2021-06-02
요약: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
위험: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
조치: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
내 차에 미조치 리콜이 있는지 확인하는 방법 ›