InsightArise Cars美国车主投诉指数
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2021 款 Volkswagen ID.4 问题、投诉与召回

较多 降温

NHTSA 收到 2021 款 Volkswagen ID.4 的车主投诉共 330 条,折合每车龄年 58.2 条,以同车龄的车来说投诉比一般车多(投诉指数 1.38;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 65 名。与 Volkswagen 其他车型相比,它的投诉率高 99%;与其他电动车相比则差不多。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-05-20 与 2026-08-22 之间。 事故发生到提交投诉的中位延迟:7 天。

330投诉
58.2每车龄年投诉数
1.38投诉指数 对比全部跟踪车型
11召回
8.5%涉及碰撞或起火的比例
49近 12 个月

分析

后一年款(2022)每年 28.7 条,比这一年款少。2021 款上路前两年累计 73 条投诉,比同年款车的平均高 19%。

最常见的问题类别是电气(占投诉 47.9%),其次是内饰与配置(10.0%)与刹车(7.6%)。电气类投诉在这里的比例是全部跟踪车型的 3.0 倍。在电气类投诉里,车主最常提到 “electrical”、“system recall”、“available”、“reasonable”与“exceeded”。有 28 条投诉(8.5%)提到碰撞或起火;车主报告 22 人受伤、0 人死亡。

一半的事故发生在年款起算 32 个月内;最集中的时期是第三到第五年(占 36%)。近 12 个月新增 49 条投诉,前 12 个月是 71 条,投诉速度在降温。

NHTSA 列出该年款 11 项安全召回。 有 66% 的投诉落在召回已处理的部件范围。有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Door Opening”(2024-05-16 开启,已于 2024-11-04 结案)。

投诉指数

  • 对比全部跟踪车型1.38
  • 对比 Volkswagen 其他车型1.99
  • 对比其他 2021 年款1.52
  • 对比其他电动车1.03
  • 上路前两年的投诉数 · 对比同年款平均 (73)1.19
  • 第 65 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202158.2 每年1.38
  • 202228.7 每年0.68
  • 2023123.3 每年2.93
  • 202417.9 每年0.43
  • 202515.5 每年0.37

Volkswagen ID.4 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气158 · 47.9% · 3.04×
  • 内饰与配置33 · 10.0% · 1.12×
  • 刹车25 · 7.6% · 1.25×
  • 车身与结构24 · 7.3% · 0.8×
  • 发动机18 · 5.5% · 0.25×
  • 变速箱/动力系统18 · 5.5% · 0.47×
  • 轮胎、轮毂与悬挂13 · 3.9% · 1.56×
  • 驾驶辅助系统11 · 3.3% · 0.58×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • electrical57
  • system recall30
  • available54
  • reasonable37
  • exceeded35
  • amount recall34

内饰与配置 · 投诉中常见的词

  • door handle4
  • recalls7
  • handles3
  • inside6
  • open door3
  • emergency6

刹车 · 投诉中常见的词

  • brake14
  • accelerated7
  • pedal9
  • braking9
  • auto hold3
  • stability control4

问题分类: 电气 · 内饰与配置 · 车身与结构 · 刹车 · 驾驶辅助系统 · 变速箱/动力系统 · 发动机

投诉提交的年份

2021: 19 19 2021 2022: 54 54 2022 2023: 99 99 2023 2024: 67 67 2024 2025: 55 55 2025 2026: 36 36 2026
  • 报告碰撞: 27
  • 报告起火: 1
  • 受伤: 22
  • 死亡: 0

事故发生时的车龄

  • 1 年内11.2%
  • 1–2 年17.3%
  • 2–3 年26.4%
  • 3–5 年36.4%
  • 5 年以上8.8%

事故车龄中位数: 32 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 电动车

车型投诉每车龄年投诉数投诉指数
2021 Tesla Model X407.10.17
2021 Chevrolet Bolt EV6711.80.28
2021 Tesla Model S17631.00.74
2021 Volkswagen ID.433058.21.38
2021 Ford Mustang Mach-E34360.51.44
2021 Tesla Model 3657115.82.75
2021 Tesla Model Y1,066187.94.47

安全召回 (11)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 25V120000 · 2025-02-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

风险: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

处置: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 24V651000 · 2024-09-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

风险: A vehicle door that opens unexpectedly while driving increases the risk of injury.

处置: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

BACK OVER PREVENTION:SOFTWARE 案号 24V344000 · 2024-05-15

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

风险: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

处置: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 23V312000 · 2023-05-03

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

风险: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

处置: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE 案号 23V040000 · 2023-02-01

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

风险: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

处置: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

AIR BAGS:FRONTAL 案号 22V858000 · 2022-11-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

处置: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 22V162000 · 2022-03-16

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

风险: An unreliable battery connection may cause a stall, increasing the risk of a crash.

处置: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

STEERING:GEAR BOX (OTHER THAN RACK AND PINION) 案号 21V852000 · 2021-11-03

摘要: Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

风险: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

处置: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

SEAT BELTS:REAR/OTHER:RETRACTOR 案号 21V606000 · 2021-08-05

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: An unsecured child restraint system can increase the risk of injury during a crash.

处置: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

SEAT BELTS:REAR/OTHER:RETRACTOR 案号 21V607000 · 2021-08-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: An unsecured child restraint system can increase the risk of injury during a crash.

处置: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

EXTERIOR LIGHTING:HEADLIGHTS 案号 21V413000 · 2021-06-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

处置: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Volkswagen ID.4 有多少投诉?

NHTSA 收到 2021 款 Volkswagen ID.4 共 330 条投诉,约每车龄年 58.2 条。

2021 款 Volkswagen ID.4 最常见的问题是什么?

最常见的类别是电气,占投诉的 47.9%。

2021 款 Volkswagen ID.4 有召回吗?

NHTSA 列出该年款 11 项安全召回。 有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Door Opening”(2024-05-16 开启,已于 2024-11-04 结案)。

2021 款 Volkswagen ID.4 现在还有人在投诉吗?

近 12 个月新增 49 条投诉,前 12 个月是 71 条,投诉速度在降温。

2021 款 Volkswagen ID.4 跟同类车比起来如何?

NHTSA 收到 2021 款 Volkswagen ID.4 的车主投诉共 330 条,折合每车龄年 58.2 条,以同车龄的车来说投诉比一般车多(投诉指数 1.38;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 65 名。与 Volkswagen 其他车型相比,它的投诉率高 99%;与其他电动车相比则差不多。