InsightArise Cars美国车主投诉指数
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2022 款 Volkswagen ID.4 问题、投诉与召回

较少 降温

NHTSA 收到 2022 款 Volkswagen ID.4 的车主投诉共 134 条,折合每车龄年 28.7 条,以同车龄的车来说投诉比一般车少(投诉指数 0.68;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 55 名。与 Volkswagen 其他车型相比,它的投诉率差不多;与其他电动车相比则低 49%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-08-12 与 2026-08-11 之间。 事故发生到提交投诉的中位延迟:10 天。

134投诉
28.7每车龄年投诉数
0.68投诉指数 对比全部跟踪车型
7召回
11.9%涉及碰撞或起火的比例
16近 12 个月

分析

前一年款(2021)每年 58.2 条,比这一年款多。后一年款(2023)每年 123.3 条,比这一年款多。2022 款上路前两年累计 49 条投诉,比同年款车的平均低 34%。

最常见的问题类别是电气(占投诉 34.3%),其次是内饰与配置(11.9%)与驾驶辅助系统(9.0%)。电气类投诉在这里的比例是全部跟踪车型的 2.2 倍。在电气类投诉里,车主最常提到 “door”、“equipment electrical”、“prevention equipment”、“speedometer”与“instrument”。有 16 条投诉(11.9%)提到碰撞或起火;车主报告 10 人受伤、0 人死亡。

一半的事故发生在年款起算 27 个月内;最集中的时期是第二年(占 31%)。近 12 个月新增 16 条投诉,前 12 个月是 36 条,投诉速度在降温。

NHTSA 列出该年款 7 项安全召回。 有 48% 的投诉落在召回已处理的部件范围。有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Door Opening”(2024-05-16 开启,已于 2024-11-04 结案)。

投诉指数

  • 对比全部跟踪车型0.68
  • 对比 Volkswagen 其他车型0.98
  • 对比其他 2022 年款0.73
  • 对比其他电动车0.51
  • 上路前两年的投诉数 · 对比同年款平均 (49)0.66
  • 第 55 名/共 92 · 2022排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202158.2 每年1.38
  • 202228.7 每年0.68
  • 2023123.3 每年2.93
  • 202417.9 每年0.43
  • 202515.5 每年0.37

Volkswagen ID.4 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气46 · 34.3% · 2.18×
  • 内饰与配置16 · 11.9% · 1.33×
  • 驾驶辅助系统12 · 9.0% · 1.57×
  • 变速箱/动力系统11 · 8.2% · 0.7×
  • 轮胎、轮毂与悬挂10 · 7.5% · 3.01×
  • 刹车8 · 6.0% · 0.99×
  • 车身与结构8 · 6.0% · 0.65×
  • 发动机5 · 3.7% · 0.17×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • door13
  • equipment electrical4
  • prevention equipment4
  • speedometer6
  • instrument8
  • reset7

内饰与配置 · 投诉中常见的词

  • door handles3
  • open4
  • function3
  • working4
  • locked3
  • outside3

驾驶辅助系统 · 投诉中常见的词

  • adaptive cruise4
  • spot4
  • slow4
  • crashed3
  • wheel5
  • cruise control4

问题分类: 电气 · 内饰与配置 · 车身与结构 · 刹车 · 驾驶辅助系统 · 变速箱/动力系统 · 发动机

投诉提交的年份

2022: 12 12 2022 2023: 37 37 2023 2024: 50 50 2024 2025: 26 26 2025 2026: 9 9 2026
  • 报告碰撞: 15
  • 报告起火: 1
  • 受伤: 10
  • 死亡: 0

事故发生时的车龄

  • 1 年内14.9%
  • 1–2 年30.6%
  • 2–3 年30.6%
  • 3–5 年23.9%
  • 5 年以上0.0%

事故车龄中位数: 27 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2022 · 电动车

车型投诉每车龄年投诉数投诉指数
2022 Chevrolet Bolt EV5912.60.3
2022 Tesla Model X12526.70.63
2022 Ford Mustang Mach-E13428.70.68
2022 Volkswagen ID.413428.70.68
2022 Tesla Model S13629.10.69
2022 Kia EV627558.81.4
2022 Ford F-150 Lightning30164.41.53
2022 Hyundai Ioniq 540286.02.04
2022 Tesla Model 3763163.33.88
2022 Tesla Model Y854182.74.34

安全召回 (7)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 25V120000 · 2025-02-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

风险: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

处置: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 24V651000 · 2024-09-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

风险: A vehicle door that opens unexpectedly while driving increases the risk of injury.

处置: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

BACK OVER PREVENTION:SOFTWARE 案号 24V344000 · 2024-05-15

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

风险: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

处置: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 23V436000 · 2023-06-21

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.

处置: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 23V312000 · 2023-05-03

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

风险: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

处置: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 22V823000 · 2022-11-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

处置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

BACK OVER PREVENTION:SOFTWARE 案号 22V764000 · 2022-10-12

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2022 款 Volkswagen ID.4 有多少投诉?

NHTSA 收到 2022 款 Volkswagen ID.4 共 134 条投诉,约每车龄年 28.7 条。

2022 款 Volkswagen ID.4 最常见的问题是什么?

最常见的类别是电气,占投诉的 34.3%。

2022 款 Volkswagen ID.4 有召回吗?

NHTSA 列出该年款 7 项安全召回。 有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Door Opening”(2024-05-16 开启,已于 2024-11-04 结案)。

2022 款 Volkswagen ID.4 现在还有人在投诉吗?

近 12 个月新增 16 条投诉,前 12 个月是 36 条,投诉速度在降温。

2022 款 Volkswagen ID.4 跟同类车比起来如何?

NHTSA 收到 2022 款 Volkswagen ID.4 的车主投诉共 134 条,折合每车龄年 28.7 条,以同车龄的车来说投诉比一般车少(投诉指数 0.68;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 55 名。与 Volkswagen 其他车型相比,它的投诉率差不多;与其他电动车相比则低 49%。