InsightArise Cars美国车主投诉指数
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2022 款 Volkswagen ID.4 问题、投诉与召回

较少 降温

NHTSA 收到 2022 款 Volkswagen ID.4 的车主投诉共 137 条,折合每车龄年 28.6 条,投诉比一般车少(投诉指数 0.71;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 54 名。与 Volkswagen 其他车型相比,它的投诉率差不多;与其他电动车相比则低 44%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-08-12 与 2026-10-06 之间。 事故发生到提交投诉的中位延迟:10 天。

137投诉
28.6每车龄年投诉数
0.71投诉指数 对比全部跟踪车型
7召回
11.7%涉及碰撞或起火的比例
16近 12 个月

分析

前一年款(2021)每年 58.1 条,比这一年款多。后一年款(2023)每年 121.9 条,比这一年款多。2022 款上路前两年累计 49 条投诉,比同年款车的平均低 34%。

最常见的问题类别是电气(占投诉 34.3%),其次是未指明或其他(11.7%)与变速箱/动力系统(9.5%)。电气类投诉在这里的比例是全部跟踪车型的 2.2 倍。有 16 条投诉(11.7%)提到碰撞或起火;车主报告 10 人受伤、0 人死亡。

一半的事故发生在年款起算 27 个月内;最集中的时期是第二年(占 30%)。近 12 个月新增 16 条投诉,前 12 个月是 32 条,减少 50%。

NHTSA 列出该年款 7 项安全召回。有 2 项 NHTSA 调查涵盖该年款,最近一项是“Inadvertent Door Opening”(召回查询,2024-05-16 开启,已于 2024-11-04 结案)。

投诉指数

  • 对比全部跟踪车型0.71
  • 对比 Volkswagen 其他车型0.99
  • 对比其他 2022 年款0.73
  • 对比其他电动车0.56
  • 上路前两年的投诉数 · 对比同年款平均 (49)0.66
  • 第 54 名/共 92 · 2022排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202158.1 每年1.44
  • 202228.6 每年0.71
  • 2023121.9 每年3.02
  • 202417.6 每年0.44
  • 202515.1 每年0.37

Volkswagen ID.4 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气47 · 34.3% · 2.18×
  • 未指明或其他16 · 11.7% · 1.3×
  • 变速箱/动力系统13 · 9.5% · 0.81×
  • 驾驶辅助系统12 · 8.8% · 1.54×
  • 轮胎、轮毂与悬挂10 · 7.3% · 2.91×
  • 刹车8 · 5.8% · 0.96×
  • 车身与结构8 · 5.8% · 0.64×
  • 发动机5 · 3.6% · 0.16×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 未指明或其他 · 车身与结构 · 驾驶辅助系统 · 变速箱/动力系统 · 刹车 · 发动机

投诉提交的年份

2022: 12 12 2022 2023: 37 37 2023 2024: 50 50 2024 2025: 26 26 2025 2026: 12 12 2026
  • 报告碰撞: 15
  • 报告起火: 1
  • 受伤: 10
  • 死亡: 0

事故发生时的车龄

  • 1 年内14.6%
  • 1–2 年29.9%
  • 2–3 年29.9%
  • 3–5 年25.5%
  • 5 年以上尚未到

事故车龄中位数: 27 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2022 · 电动车

车型投诉每车龄年投诉数投诉指数
2022 Chevrolet Bolt EV5912.30.3
2022 Tesla Model X12826.70.66
2022 Volkswagen ID.413728.60.71
2022 Tesla Model S13929.00.72
2022 Ford Mustang Mach-E13929.00.72
2022 Kia EV627858.11.44
2022 Ford F-150 Lightning30764.11.59
2022 Hyundai Ioniq 540785.02.11
2022 Tesla Model 3767160.23.97
2022 Tesla Model Y868181.34.49

安全召回 (7)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 25V120000 · 2025-02-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

风险: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

处置: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 24V651000 · 2024-09-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

风险: A vehicle door that opens unexpectedly while driving increases the risk of injury.

处置: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

BACK OVER PREVENTION:SOFTWARE 案号 24V344000 · 2024-05-15

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

风险: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

处置: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 23V436000 · 2023-06-21

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.

处置: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 23V312000 · 2023-05-03

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

风险: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

处置: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 22V823000 · 2022-11-02

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

处置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

BACK OVER PREVENTION:SOFTWARE 案号 22V764000 · 2022-10-12

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.

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