InsightArise Cars美国车主投诉指数
简体中文

2022 款 Tesla Model X 问题、投诉与召回

较少 升温

NHTSA 收到 2022 款 Tesla Model X 的车主投诉共 125 条,折合每车龄年 26.7 条,以同车龄的车来说投诉比一般车少(投诉指数 0.63;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 50 名。与 Tesla 其他车型相比,它的投诉率低 60%;与其他电动车相比则低 53%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-03-11 与 2026-08-24 之间。 事故发生到提交投诉的中位延迟:5 天。

125投诉
26.7每车龄年投诉数
0.63投诉指数 对比全部跟踪车型
22召回
11.2%涉及碰撞或起火的比例
19近 12 个月

分析

前一年款(2021)每年 7.1 条,比这一年款少。后一年款(2023)每年 52.3 条,比这一年款多。2022 款上路前两年累计 64 条投诉,比同年款车的平均低 13%。

最常见的问题类别是转向(占投诉 28.0%),其次是电气(12.8%)与驾驶辅助系统(12.8%)。转向类投诉在这里的比例是全部跟踪车型的 4.3 倍。在转向类投诉里,车主最常提到 “steering”、“wheel”、“horn”、“yoke”与“button”。有 14 条投诉(11.2%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 21 个月内;最集中的时期是第二年(占 30%)。近 12 个月新增 19 条投诉,前 12 个月是 12 条,投诉速度在升温。

NHTSA 列出该年款 22 项安全召回。 有 57% 的投诉落在召回已处理的部件范围。有 12 项 NHTSA 缺陷调查涵盖该年款,最近一项是“FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型0.63
  • 对比 Tesla 其他车型0.4
  • 对比其他 2022 年款0.68
  • 对比其他电动车0.47
  • 上路前两年的投诉数 · 对比同年款平均 (64)0.87
  • 第 50 名/共 92 · 2022排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Tesla Model X 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 转向35 · 28.0% · 4.32×
  • 电气16 · 12.8% · 0.81×
  • 驾驶辅助系统16 · 12.8% · 2.23×
  • 内饰与配置12 · 9.6% · 1.07×
  • 安全气囊与安全带11 · 8.8% · 2.3×
  • 车身与结构9 · 7.2% · 0.78×
  • 轮胎、轮毂与悬挂9 · 7.2% · 2.89×
  • 刹车7 · 5.6% · 0.92×

对比全部车型: 1.00 = 全部车型平均

转向 · 投诉中常见的词

  • steering32
  • wheel22
  • horn12
  • yoke8
  • button11
  • assist reduced6

电气 · 投诉中常见的词

  • button6
  • horn4
  • impossible3
  • functions3
  • hand3
  • press3

驾驶辅助系统 · 投诉中常见的词

  • full self4
  • software7
  • autopilot5
  • northbound3
  • traveling4
  • situation4

问题分类: 内饰与配置 · 电气 · 转向 · 轮胎、轮毂与悬挂 · 驾驶辅助系统 · 车身与结构

投诉提交的年份

2022: 30 30 2022 2023: 34 34 2023 2024: 33 33 2024 2025: 13 13 2025 2026: 15 15 2026
  • 报告碰撞: 12
  • 报告起火: 2
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内28.8%
  • 1–2 年29.6%
  • 2–3 年21.6%
  • 3–5 年20.0%
  • 5 年以上0.0%

事故车龄中位数: 21 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2022 · 电动车

车型投诉每车龄年投诉数投诉指数
2022 Chevrolet Bolt EV5912.60.3
2022 Tesla Model X12526.70.63
2022 Ford Mustang Mach-E13428.70.68
2022 Volkswagen ID.413428.70.68
2022 Tesla Model S13629.10.69
2022 Kia EV627558.81.4
2022 Ford F-150 Lightning30164.41.53
2022 Hyundai Ioniq 540286.02.04
2022 Tesla Model 3763163.33.88
2022 Tesla Model Y854182.74.34

安全召回 (22)

BACK OVER PREVENTION:SOFTWARE 案号 26V283000 · 2026-05-05

摘要: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

处置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

AIR BAGS 案号 25V172000 · 2025-03-19

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

风险: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

处置: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 案号 24V967000 · 2024-12-24

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

风险: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

处置: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案号 24V554000 · 2024-07-24 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

风险: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

处置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案号 24V376000 · 2024-05-28 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

处置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 24V051000 · 2024-01-30 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

风险: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

处置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 案号 23V862000 · 2023-12-19 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

风险: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

处置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案号 23V838000 · 2023-12-12 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

风险: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

处置: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING: STEERING WHEEL/HANDLE BAR 案号 23V743000 · 2023-11-03

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

风险: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

处置: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

ELECTRICAL SYSTEM 案号 23V679000 · 2023-10-11 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

风险: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

处置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.

SEAT BELTS:FRONT 案号 23V488000 · 2023-07-14

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

风险: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

处置: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.

STEERING:AUTOMATED/ADAPTIVE STEERING 案号 23V085000 · 2023-02-15 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

风险: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

处置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 案号 22V843000 · 2022-11-15 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.

处置: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS 案号 22V702000 · 2022-09-19 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

风险: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

处置: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 22V296000 · 2022-05-03 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

风险: A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

处置: Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

STRUCTURE:BODY 案号 22V264000 · 2022-04-18

摘要: Tesla, Inc. (Tesla) is recalling one 2022 Model X vehicle. A body structure reinforcement bracket was not installed at the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

风险: The second-row seat may not properly restrain occupants during a crash, increasing the risk of injury.

处置: Tesla will replace the vehicle, free of charge. The recall was completed April 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

ELECTRICAL SYSTEM:SOFTWARE 案号 22V235000 · 2022-04-12 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

风险: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

处置: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 22V233000 · 2022-04-08

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

风险: Improper side curtain air bag deployment can increase the risk of injury during a crash.

处置: Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-003.

ELECTRICAL SYSTEM:SOFTWARE 案号 22V063000 · 2022-02-04 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

风险: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

处置: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:SOFTWARE 案号 22V050000 · 2022-02-02 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

风险: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

处置: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

ELECTRICAL SYSTEM:SOFTWARE 案号 22V045000 · 2022-02-01 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

处置: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案号 22V037000 · 2022-01-27 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

风险: Failing to stop at a stop sign can increase the risk of a crash.

处置: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2022 款 Tesla Model X 有多少投诉?

NHTSA 收到 2022 款 Tesla Model X 共 125 条投诉,约每车龄年 26.7 条。

2022 款 Tesla Model X 最常见的问题是什么?

最常见的类别是转向,占投诉的 28.0%。

2022 款 Tesla Model X 有召回吗?

NHTSA 列出该年款 22 项安全召回。 有 12 项 NHTSA 缺陷调查涵盖该年款,最近一项是“FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 开启,仍在进行中)。

2022 款 Tesla Model X 现在还有人在投诉吗?

近 12 个月新增 19 条投诉,前 12 个月是 12 条,投诉速度在升温。

2022 款 Tesla Model X 跟同类车比起来如何?

NHTSA 收到 2022 款 Tesla Model X 的车主投诉共 125 条,折合每车龄年 26.7 条,以同车龄的车来说投诉比一般车少(投诉指数 0.63;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2022 款车中,它的每年投诉数由少到多排第 50 名。与 Tesla 其他车型相比,它的投诉率低 60%;与其他电动车相比则低 53%。