InsightArise Cars美国车主投诉指数
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2024 款 Tesla Model X 问题、投诉与召回

少很多 升温

NHTSA 收到 2024 款 Tesla Model X 的车主投诉共 26 条,折合每车龄年 9.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.23;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 16 名。与 Tesla 其他车型相比,它的投诉率低 85%;与其他电动车相比则低 83%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

数据有限:投诉不到 30 条,占比与指数不稳定。

投诉提交日期介于 2024-03-25 与 2026-08-19 之间。 事故发生到提交投诉的中位延迟:7 天。

26投诉
9.7每车龄年投诉数
0.23投诉指数 对比全部跟踪车型
8召回
7.7%涉及碰撞或起火的比例
13近 12 个月

分析

前一年款(2023)每年 52.3 条,比这一年款多。后一年款(2025)每年 9.0 条,比这一年款少。2024 款上路前两年累计 16 条投诉,比同年款车的平均低 77%。

最常见的问题类别是内饰与配置(占投诉 23.1%),其次是驾驶辅助系统(19.2%)与电气(11.5%)。内饰与配置类投诉在这里的比例是全部跟踪车型的 2.6 倍。有 2 条投诉(7.7%)提到碰撞或起火;车主报告 0 人受伤、0 人死亡。

一半的事故发生在年款起算 17 个月内;最集中的时期是第二年(占 38%)。近 12 个月新增 13 条投诉,前 12 个月是 9 条,投诉速度在升温。

NHTSA 列出该年款 8 项安全召回。 有 38% 的投诉落在召回已处理的部件范围。有 6 项 NHTSA 缺陷调查涵盖该年款,最近一项是“FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型0.23
  • 对比 Tesla 其他车型0.15
  • 对比其他 2024 年款0.25
  • 对比其他电动车0.17
  • 上路前两年的投诉数 · 对比同年款平均 (16)0.23
  • 第 16 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Tesla Model X 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 内饰与配置6 · 23.1% · 2.58×
  • 驾驶辅助系统5 · 19.2% · 3.35×
  • 电气3 · 11.5% · 0.73×
  • 车身与结构3 · 11.5% · 1.25×
  • 刹车2 · 7.7% · 1.27×
  • 安全气囊与安全带2 · 7.7% · 2.02×
  • 变速箱/动力系统1 · 3.8% · 0.33×
  • 转向1 · 3.8% · 0.59×

对比全部车型: 1.00 = 全部车型平均

问题分类: 内饰与配置 · 电气 · 转向 · 轮胎、轮毂与悬挂 · 驾驶辅助系统 · 车身与结构

投诉提交的年份

2024: 6 6 2024 2025: 10 10 2025 2026: 10 10 2026
  • 报告碰撞: 2
  • 报告起火: 0
  • 受伤: 0
  • 死亡: 0

事故发生时的车龄

  • 1 年内30.8%
  • 1–2 年38.5%
  • 2–3 年30.8%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 17 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 电动车

车型投诉每车龄年投诉数投诉指数
2024 Tesla Model X269.70.23
2024 Ford F-150 Lightning3011.20.27
2024 Tesla Model S3814.20.34
2024 Ford Mustang Mach-E4215.70.37
2024 Volkswagen ID.44817.90.43
2024 Kia EV67126.50.63
2024 Tesla Model 321580.41.91
2024 Hyundai Ioniq 522283.01.97
2024 Tesla Model Y314117.42.79

安全召回 (8)

AIR BAGS 案号 25V172000 · 2025-03-19

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

风险: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

处置: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

BACK OVER PREVENTION:SOFTWARE 案号 25V002000 · 2025-01-07

摘要: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

处置: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 案号 24V967000 · 2024-12-24

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

风险: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

处置: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

EXTERIOR LIGHTING:HEADLIGHTS 案号 24V904000 · 2024-12-02 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.

处置: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案号 24V554000 · 2024-07-24 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

风险: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

处置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案号 24V376000 · 2024-05-28 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

处置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 24V051000 · 2024-01-30 · OTA 修复

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

风险: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

处置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

STEERING: STEERING WHEEL/HANDLE BAR 案号 23V743000 · 2023-11-03

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

风险: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

处置: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2024 款 Tesla Model X 有多少投诉?

NHTSA 收到 2024 款 Tesla Model X 共 26 条投诉,约每车龄年 9.7 条。

2024 款 Tesla Model X 最常见的问题是什么?

最常见的类别是内饰与配置,占投诉的 23.1%。

2024 款 Tesla Model X 有召回吗?

NHTSA 列出该年款 8 项安全召回。 有 6 项 NHTSA 缺陷调查涵盖该年款,最近一项是“FSD Collisions in Reduced Roadway Visibility Conditions”(2026-03-18 开启,仍在进行中)。

2024 款 Tesla Model X 现在还有人在投诉吗?

近 12 个月新增 13 条投诉,前 12 个月是 9 条,投诉速度在升温。

2024 款 Tesla Model X 跟同类车比起来如何?

NHTSA 收到 2024 款 Tesla Model X 的车主投诉共 26 条,折合每车龄年 9.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.23;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 16 名。与 Tesla 其他车型相比,它的投诉率低 85%;与其他电动车相比则低 83%。