InsightArise Cars美国车主投诉指数
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2024 款 Volkswagen ID.4 问题、投诉与召回

少很多 平稳

NHTSA 收到 2024 款 Volkswagen ID.4 的车主投诉共 48 条,折合每车龄年 17.9 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.43;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 40 名。与 Volkswagen 其他车型相比,它的投诉率低 39%;与其他电动车相比则低 68%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-06-13 与 2026-07-03 之间。 事故发生到提交投诉的中位延迟:8 天。

48投诉
17.9每车龄年投诉数
0.43投诉指数 对比全部跟踪车型
8召回 · ⚠ 2
10.4%涉及碰撞或起火的比例
22近 12 个月

分析

前一年款(2023)每年 123.3 条,比这一年款多。后一年款(2025)每年 15.5 条,比这一年款少。2024 款上路前两年累计 39 条投诉,比同年款车的平均低 45%。

最常见的问题类别是电气(占投诉 54.2%),其次是内饰与配置(12.5%)与车身与结构(10.4%)。电气类投诉在这里的比例是全部跟踪车型的 3.4 倍。在电气类投诉里,车主最常提到 “modules”、“door”、“safety”、“sensors”与“high-voltage”。有 5 条投诉(10.4%)提到碰撞或起火;车主报告 1 人受伤、0 人死亡。

一半的事故发生在年款起算 18 个月内;最集中的时期是第二年(占 56%)。近 12 个月新增 22 条投诉,前 12 个月是 24 条,速度大致平稳。

NHTSA 列出该年款 8 项安全召回,其中 2 项带有勿驾驶或停户外警告。 有 69% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.43
  • 对比 Volkswagen 其他车型0.61
  • 对比其他 2024 年款0.47
  • 对比其他电动车0.32
  • 上路前两年的投诉数 · 对比同年款平均 (39)0.55
  • 第 40 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202158.2 每年1.38
  • 202228.7 每年0.68
  • 2023123.3 每年2.93
  • 202417.9 每年0.43
  • 202515.5 每年0.37

Volkswagen ID.4 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气26 · 54.2% · 3.44×
  • 内饰与配置6 · 12.5% · 1.39×
  • 车身与结构5 · 10.4% · 1.13×
  • 驾驶辅助系统3 · 6.2% · 1.08×
  • 发动机2 · 4.2% · 0.19×
  • 变速箱/动力系统2 · 4.2% · 0.36×
  • 刹车2 · 4.2% · 0.69×
  • 燃油系统1 · 2.1% · 0.49×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • modules4
  • door8
  • safety14
  • sensors5
  • high-voltage3
  • accept3

问题分类: 电气 · 内饰与配置 · 车身与结构 · 刹车 · 驾驶辅助系统 · 变速箱/动力系统 · 发动机

投诉提交的年份

2024: 11 11 2024 2025: 28 28 2025 2026: 9 9 2026
  • 报告碰撞: 4
  • 报告起火: 1
  • 受伤: 1
  • 死亡: 0

事故发生时的车龄

  • 1 年内29.2%
  • 1–2 年56.2%
  • 2–3 年14.6%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 18 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 电动车

车型投诉每车龄年投诉数投诉指数
2024 Tesla Model X269.70.23
2024 Ford F-150 Lightning3011.20.27
2024 Tesla Model S3814.20.34
2024 Ford Mustang Mach-E4215.70.37
2024 Volkswagen ID.44817.90.43
2024 Kia EV67126.50.63
2024 Tesla Model 321580.41.91
2024 Hyundai Ioniq 522283.01.97
2024 Tesla Model Y314117.42.79

安全召回 (8)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 26V028000 · 2026-01-21

⚠ 停在户外/勿驾驶警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

风险: A vehicle fire while parked or driving can increase the risk of injury.

处置: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 26V030000 · 2026-01-21

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

风险: A high-voltage battery that overheats increases the risk of a fire.

处置: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V836000 · 2025-12-03

⚠ 停在户外/勿驾驶警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

风险: A vehicle fire while parked or driving can increase the risk of injury.

处置: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

SERVICE BRAKES 案号 25V434000 · 2025-06-30

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

风险: A loss of vehicle control increases the risk of a crash.

处置: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案号 25V125000 · 2025-02-28

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR 案号 24V651000 · 2024-09-04

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

风险: A vehicle door that opens unexpectedly while driving increases the risk of injury.

处置: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案号 24V643000 · 2024-08-28

摘要: Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

风险: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

处置: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

STRUCTURE 案号 23V750000 · 2023-12-07

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

风险: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

处置: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2024 款 Volkswagen ID.4 有多少投诉?

NHTSA 收到 2024 款 Volkswagen ID.4 共 48 条投诉,约每车龄年 17.9 条。

2024 款 Volkswagen ID.4 最常见的问题是什么?

最常见的类别是电气,占投诉的 54.2%。

2024 款 Volkswagen ID.4 有召回吗?

NHTSA 列出该年款 8 项安全召回。

2024 款 Volkswagen ID.4 现在还有人在投诉吗?

近 12 个月新增 22 条投诉,前 12 个月是 24 条,速度大致平稳。

2024 款 Volkswagen ID.4 跟同类车比起来如何?

NHTSA 收到 2024 款 Volkswagen ID.4 的车主投诉共 48 条,折合每车龄年 17.9 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.43;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 40 名。与 Volkswagen 其他车型相比,它的投诉率低 39%;与其他电动车相比则低 68%。