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2024 款 Hyundai Ioniq 5 问题、投诉与召回

较多 升温

NHTSA 收到 2024 款 Hyundai Ioniq 5 的车主投诉共 224 条,折合每车龄年 80.3 条,投诉比一般车多(投诉指数 1.99;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 79 名。与 Hyundai 其他车型相比,它的投诉率高 49%;与其他电动车相比则高 58%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-11-14 与 2026-10-05 之间。 事故发生到提交投诉的中位延迟:10 天。

224投诉
80.3每车龄年投诉数
1.99投诉指数 对比全部跟踪车型
3召回 · ⚠ 1
2.2%涉及碰撞或起火的比例
156近 12 个月

分析

前一年款(2023)每年 102.4 条,比这一年款多。后一年款(2025)每年 176.2 条,比这一年款多。2024 款上路前两年累计 82 条投诉,比同年款车的平均高 17%。

最常见的问题类别是电气(占投诉 61.2%),其次是变速箱/动力系统(14.3%)与发动机(9.8%)。电气类投诉在这里的比例是全部跟踪车型的 3.9 倍。有 5 条投诉(2.2%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 24 个月内;最集中的时期是第三年(占 54%)。近 12 个月新增 156 条投诉,前 12 个月是 54 条,增加 189%。

NHTSA 列出该年款 3 项安全召回,其中 1 项带有勿驾驶或停户外警告。有 1 项 NHTSA 调查涵盖该年款,最近一项是“Loss of Motive Power”(初步评估,2023-06-08 开启,已于 2024-04-17 结案)。

投诉指数

  • 对比全部跟踪车型1.99
  • 对比 Hyundai 其他车型1.49
  • 对比其他 2024 年款2.07
  • 对比其他电动车1.58
  • 上路前两年的投诉数 · 对比同年款平均 (82)1.17
  • 第 79 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202285.0 每年2.11
  • 2023102.4 每年2.54
  • 202480.3 每年1.99
  • 2025176.2 每年4.37
  • 202625.0 每年0.62

Hyundai Ioniq 5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气137 · 61.2% · 3.89×
  • 变速箱/动力系统32 · 14.3% · 1.22×
  • 发动机22 · 9.8% · 0.44×
  • 未指明或其他11 · 4.9% · 0.55×
  • 车身与结构6 · 2.7% · 0.3×
  • 刹车4 · 1.8% · 0.3×
  • 转向3 · 1.3% · 0.2×
  • 燃油系统3 · 1.3% · 0.3×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 变速箱/动力系统 · 发动机 · 未指明或其他 · 驾驶辅助系统 · 燃油系统

投诉提交的年份

2023: 1 1 2023 2024: 22 22 2024 2025: 59 59 2025 2026: 142 142 2026
  • 报告碰撞: 5
  • 报告起火: 0
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内11.6%
  • 1–2 年34.8%
  • 2–3 年53.6%
  • 3–5 年尚未到
  • 5 年以上尚未到

事故车龄中位数: 24 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 电动车

车型投诉每车龄年投诉数投诉指数
2024 Tesla Model X269.30.23
2024 Ford F-150 Lightning3010.80.27
2024 Tesla Model S3813.60.34
2024 Ford Mustang Mach-E4716.80.42
2024 Volkswagen ID.44917.60.44
2024 Kia EV67627.20.67
2024 Tesla Model 322078.91.96
2024 Hyundai Ioniq 522480.31.99
2024 Tesla Model Y326116.92.9

安全召回 (3)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 26V432000 · 2026-07-02

⚠ 停在户外/勿驾驶警告

摘要: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

风险: A fire increases the risk of injury.

处置: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案号 24V868000 · 2024-11-18

摘要: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案号 24V204000 · 2024-03-15

摘要: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

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