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2023 款 Hyundai Ioniq 5 问题、投诉与召回

多很多 升温

NHTSA 收到 2023 款 Hyundai Ioniq 5 的车主投诉共 388 条,折合每车龄年 102.4 条,投诉比一般车多很多(投诉指数 2.54;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 81 名。与 Hyundai 其他车型相比,它的投诉率高 90%;与其他电动车相比则高 101%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-03-02 与 2026-10-12 之间。 事故发生到提交投诉的中位延迟:8 天。

388投诉
102.4每车龄年投诉数
2.54投诉指数 对比全部跟踪车型
4召回 · ⚠ 1
3.9%涉及碰撞或起火的比例
146近 12 个月

分析

前一年款(2022)每年 85.0 条,比这一年款少。后一年款(2024)每年 80.3 条,比这一年款少。2023 款上路前两年累计 146 条投诉,比同年款车的平均高 76%。

最常见的问题类别是电气(占投诉 52.1%),其次是变速箱/动力系统(14.9%)与发动机(9.8%)。电气类投诉在这里的比例是全部跟踪车型的 3.3 倍。有 15 条投诉(3.9%)提到碰撞或起火;车主报告 6 人受伤、2 人死亡。

一半的事故发生在年款起算 26 个月内;最集中的时期是第三年(占 35%)。近 12 个月新增 146 条投诉,前 12 个月是 108 条,增加 35%。

NHTSA 列出该年款 4 项安全召回,其中 1 项带有勿驾驶或停户外警告。有 1 项 NHTSA 调查涵盖该年款,最近一项是“Loss of Motive Power”(初步评估,2023-06-08 开启,已于 2024-04-17 结案)。

投诉指数

  • 对比全部跟踪车型2.54
  • 对比 Hyundai 其他车型1.9
  • 对比其他 2023 年款2.43
  • 对比其他电动车2.01
  • 上路前两年的投诉数 · 对比同年款平均 (146)1.76
  • 第 81 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202285.0 每年2.11
  • 2023102.4 每年2.54
  • 202480.3 每年1.99
  • 2025176.2 每年4.37
  • 202625.0 每年0.62

Hyundai Ioniq 5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气202 · 52.1% · 3.31×
  • 变速箱/动力系统58 · 14.9% · 1.28×
  • 发动机38 · 9.8% · 0.44×
  • 未指明或其他26 · 6.7% · 0.75×
  • 刹车16 · 4.1% · 0.68×
  • 驾驶辅助系统15 · 3.9% · 0.68×
  • 燃油系统11 · 2.8% · 0.65×
  • 轮胎、轮毂与悬挂8 · 2.1% · 0.84×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 变速箱/动力系统 · 发动机 · 未指明或其他 · 驾驶辅助系统 · 燃油系统

投诉提交的年份

2023: 76 76 2023 2024: 70 70 2024 2025: 117 117 2025 2026: 125 125 2026
  • 报告碰撞: 12
  • 报告起火: 3
  • 受伤: 6
  • 死亡: 2

事故发生时的车龄

  • 1 年内21.9%
  • 1–2 年19.1%
  • 2–3 年35.1%
  • 3–5 年24.0%
  • 5 年以上尚未到

事故车龄中位数: 26 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 电动车

车型投诉每车龄年投诉数投诉指数
2023 Chevrolet Bolt EV6116.10.4
2023 Tesla Model S11430.10.75
2023 Ford Mustang Mach-E12633.30.83
2023 Kia EV613736.20.9
2023 Tesla Model X19451.21.27
2023 Ford F-150 Lightning20654.41.35
2023 Hyundai Ioniq 5388102.42.54
2023 Tesla Model 3428113.02.8
2023 Volkswagen ID.4462121.93.02
2023 Tesla Model Y1,179311.17.71

安全召回 (4)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 26V432000 · 2026-07-02

⚠ 停在户外/勿驾驶警告

摘要: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

风险: A fire increases the risk of injury.

处置: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案号 24V868000 · 2024-11-18

摘要: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案号 24V204000 · 2024-03-15

摘要: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 24V065000 · 2024-02-01

摘要: Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

风险: A loss of drive power increases the risk of a crash.

处置: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

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