分析
前一年款（2020）每年 25.8 条，比这一年款多。后一年款（2022）每年 12.6 条，比这一年款多。2021 款上路前两年累计 40 条投诉，比同年款车的平均低 35%。
最常见的问题类别是电气（占投诉 41.8%），其次是转向（11.9%）与变速箱／动力系统（10.4%）。电气类投诉在这里的比例是全部跟踪车型的 2.6 倍。在电气类投诉里，车主最常提到 “battery”、“notification electrical”、“electrical system”、“reasonable”与“charge”。有 4 条投诉（6.0%）提到碰撞或起火；车主报告 1 人受伤、0 人死亡。
一半的事故发生在年款起算 8 个月内；最集中的时期是第一年（占 55%）。近 12 个月新增 5 条投诉。
NHTSA 列出该年款 5 项安全召回，其中 3 项带有勿驾驶或停户外警告。 有 42% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Pedestrian alert sounds”（2023-01-27 开启，已于 2023-08-07 结案）。
安全召回 (5)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 24V812000 · 2024-10-31
⚠ 停在户外／勿驾驶警告
摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
风险: A battery fire increases the risk of injury.
处置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 24V481000 · 2024-06-27
⚠ 停在户外／勿驾驶警告
摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
风险: A battery fire increases the risk of injury.
处置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
STRUCTURE:BODY:ROOF AND PILLARS 案号 23V845000 · 2023-12-14
摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
风险: A fire increases the risk of injury.
处置: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
STRUCTURE:BODY:ROOF AND PILLARS 案号 22V930000 · 2022-12-15
摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
风险: A vehicle fire can increase the risk of injury.
处置: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 21V650000 · 2021-08-20
⚠ 停在户外／勿驾驶警告
摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
风险: A battery fire increases the risk of injury.
处置: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
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