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2019 年款 Chevrolet Bolt EV 問題、申訴與召回

較少 升溫

NHTSA 收到 2019 年款 Chevrolet Bolt EV 的車主申訴共 175 筆,換算每車齡年 22.8 筆,以同車齡的車來說申訴比一般車少(申訴指數 0.54;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 29 名。與 Chevrolet 其他車款相比,它的申訴率低 50%;與其他電動車相比則低 60%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-11-14 與 2026-07-10 之間。 事故發生到提出申訴的中位延遲:9 天。

175申訴
22.8每車齡年申訴數
0.54申訴指數 對比全部追蹤車款
6召回 · ⚠ 2
6.9%涉及碰撞或起火的比例
15近 12 個月

分析

後一年款(2020)每年 25.8 筆,比這一年款多。2019 年款上路前兩年累積 26 筆申訴,比同年款車的平均低 68%。

最常見的問題類別是電系(佔申訴 43.4%),其次是轉向(25.1%)與燃油系統(12.0%)。電系類申訴在這裡的比例是全部追蹤車款的 2.8 倍。在電系類申訴裡,車主最常提到 “fire”、“battery”、“charge”、“recall”與“notification electrical”。有 12 筆申訴(6.9%)提到碰撞或起火;車主通報 5 人受傷、0 人死亡。

一半的事故發生在年款起算 31 個月內;最集中的時期是第三年(佔 40%)。近 12 個月新增 15 筆申訴,前 12 個月是 9 筆,申訴速度在升溫。

NHTSA 列出這個年款 6 件安全召回,其中 2 件帶有勿駕駛或停戶外警告。 有 47% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款0.54
  • 對比 Chevrolet 其他車款0.5
  • 對比其他 2019 年款0.5
  • 對比其他電動車0.4
  • 上路前兩年的申訴數 · 對比同年款平均 (26)0.32
  • 第 29 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201922.8 每年0.54
  • 202025.8 每年0.61
  • 202111.8 每年0.28
  • 202212.6 每年0.3
  • 202316.1 每年0.38

Chevrolet Bolt EV 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系76 · 43.4% · 2.76×
  • 轉向44 · 25.1% · 3.87×
  • 燃油系統21 · 12.0% · 2.79×
  • 變速箱/動力系統12 · 6.9% · 0.59×
  • 內裝與配備8 · 4.6% · 0.51×
  • 安全氣囊與安全帶4 · 2.3% · 0.6×
  • 煞車3 · 1.7% · 0.28×
  • 車身與結構3 · 1.7% · 0.19×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • fire31
  • battery38
  • charge24
  • recall48
  • notification electrical15
  • batteries13

轉向 · 申訴中常見的詞

  • return center25
  • steering43
  • rack22
  • wheel return12
  • wheel center7
  • center turn6

燃油系統 · 申訴中常見的詞

  • battery15
  • gm's5
  • fire10
  • manual disconnect3
  • korea3
  • charging6

問題分類: 電系 · 轉向 · 燃油系統

申訴提出的年份

2018: 2 2 2018 2019: 11 11 2019 2020: 13 13 2020 2021: 77 77 2021 2022: 23 23 2022 2023: 17 17 2023 2024: 10 10 2024 2025: 11 11 2025 2026: 11 11 2026
  • 通報碰撞: 2
  • 通報起火: 10
  • 受傷: 5
  • 死亡: 0

事故發生時的車齡

  • 1 年內8.6%
  • 1–2 年14.9%
  • 2–3 年40.0%
  • 3–5 年19.4%
  • 5 年以上17.1%

事故車齡中位數: 31 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 電動車

車款申訴每車齡年申訴數申訴指數
2019 Tesla Model Y00.00.0
2019 Tesla Model S324.20.1
2019 Tesla Model X739.50.23
2019 Chevrolet Bolt EV17522.80.54
2019 Tesla Model 360879.21.88

安全召回 (6)

STRUCTURE:BODY:ROOF AND PILLARS 案號 23V845000 · 2023-12-14

摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

風險: A fire increases the risk of injury.

處置: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

STRUCTURE:BODY:ROOF AND PILLARS 案號 22V930000 · 2022-12-15

摘要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

風險: A vehicle fire can increase the risk of injury.

處置: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 21V560000 · 2021-07-23

⚠ 停在戶外/勿駕駛警告

摘要: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

風險: A battery fire increases the risk of injury.

處置: Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 20V701000 · 2020-11-13

⚠ 停在戶外/勿駕駛警告

摘要: General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

風險: A battery fire increases the risk of injury.

處置: This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 案號 20V184000 · 2020-03-26

摘要: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.

風險: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.

處置: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案號 18V576000 · 2018-08-30

摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

風險: A reduction of braking performance can increase the risk of a crash.

處置: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2019 年款 Chevrolet Bolt EV 有多少申訴?

NHTSA 收到 2019 年款 Chevrolet Bolt EV 共 175 筆申訴,約每車齡年 22.8 筆。

2019 年款 Chevrolet Bolt EV 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 43.4%。

2019 年款 Chevrolet Bolt EV 有召回嗎?

NHTSA 列出這個年款 6 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

2019 年款 Chevrolet Bolt EV 現在還有人在申訴嗎?

近 12 個月新增 15 筆申訴,前 12 個月是 9 筆,申訴速度在升溫。

2019 年款 Chevrolet Bolt EV 跟同類車比起來如何?

NHTSA 收到 2019 年款 Chevrolet Bolt EV 的車主申訴共 175 筆,換算每車齡年 22.8 筆,以同車齡的車來說申訴比一般車少(申訴指數 0.54;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 29 名。與 Chevrolet 其他車款相比,它的申訴率低 50%;與其他電動車相比則低 60%。