分析
前年式(2021)は年あたり 11.8 件で、この年式より少ない。翌年式(2023)は年あたり 16.1 件で、この年式より多い。2022 年式は発売後2年間で 50 件の苦情を集め、同年式の平均的な車より32% 低い水準でした。
最も多い問題領域は電装(苦情の 42.4%)で、次いでトランスミッション/駆動系(13.6%)、エンジン(8.5%)です。電装の苦情は、追跡中の全車種と比べて 2.7 倍の割合で発生しています。電装の報告でオーナーが最もよく挙げる語は “notification electrical”、“electrical system”、“system recall”、“confirms available”、“tool confirms” です。3 件(5.1%)は衝突または火災を伴い、負傷 0 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 8 か月以内に発生し、最も多い時期は1年目(61%)でした。直近12か月の新規苦情は 6 件です。
NHTSA はこの年式について7 件の安全リコールを掲載しています(うち 3 件に運転禁止または屋外駐車の警告)。 苦情の 49% は、リコールが対象とする部位に該当します。この年式は 1 件の NHTSA 欠陥調査の対象で、最新は「Pedestrian alert sounds」(2023-01-27 開始、2023-08-07 に終了)です。
安全リコール (7)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 24V812000 · 2024-10-31
⚠ 屋外駐車/運転禁止の警告
概要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
リスク: A battery fire increases the risk of injury.
対策: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 24V481000 · 2024-06-27
⚠ 屋外駐車/運転禁止の警告
概要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
リスク: A battery fire increases the risk of injury.
対策: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.
STRUCTURE:BODY:ROOF AND PILLARS 番号 23V845000 · 2023-12-14
概要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
リスク: A fire increases the risk of injury.
対策: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
AIR BAGS:FRONTAL 番号 23V567000 · 2023-08-10
概要: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
リスク: An air bag that does not deploy properly in a crash increases the risk of injury.
対策: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232414710.
STRUCTURE:BODY:ROOF AND PILLARS 番号 22V930000 · 2022-12-15
概要: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
リスク: A vehicle fire can increase the risk of injury.
対策: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 21V650000 · 2021-08-20
⚠ 屋外駐車/運転禁止の警告
概要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
リスク: A battery fire increases the risk of injury.
対策: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.
AIR BAGS:FRONTAL 番号 21V517000 · 2021-07-08
概要: General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
リスク: An improperly installed air bag may not deploy properly in a crash, increasing the risk of injury.
対策: Dealers will inspect and replace as necessary, the driver-side air bag fasteners. If the fasteners cannot be tightened properly, the air bag assembly will be replaced. All repairs will be performed free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212340860.
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