InsightArise CarsU.S. Owner Complaint Index
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2023 Tesla Model 3 problems, complaints & recalls

Far more Steady

NHTSA has received 417 owner complaints about the 2023 Tesla Model 3, or 113.5 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.70, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #85 for fewest complaints per year. Against other Tesla models its rate is 71% higher; against other Electric vehicles it is 101% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2022-11-12 and 2026-08-27. Median delay from incident to filing: 4 days.

417Complaints
113.5Complaints per year on the road
2.7Complaint index vs. all tracked vehicles
12Recalls
17.0%Share involving a crash or fire
57Last 12 months

Analysis

The previous model year (2022) drew 163.3 complaints per year, more than this one. The following model year (2024) drew 80.4 per year, fewer than this one. In its first two years on the road the 2023 model collected 326 complaints, 292% higher than the average vehicle of the same model year.

The most common problem area is Driver-assist systems (29.7% of complaints), followed by Steering (17.5%) and Electrical (12.7%). Driver-assist systems complaints are 5.2 times as common here as across all tracked vehicles. Within Driver-assist systems reports, owners most often mention “cruise control”, “autopilot”, “braking”, “phantom” and “brakes”. 71 reports (17.0%) describe a crash or fire; owners mention 49 injuries and 1 death.

Half of the reported incidents happened within 10 months of the model year's start; the busiest period was the first year (58% of incidents). In the last 12 months 57 new complaints were filed, versus 54 in the 12 months before — a steady pace.

NHTSA lists 12 safety recalls for this model year. 43% of the complaints fall in component areas that a recall addresses. 13 NHTSA defect investigations cover this model year; the most recent is “Lower Lateral Link detachment” (opened 2026-07-29, still open).

Complaint index

  • vs. all tracked vehicles2.7
  • vs. other Tesla models1.71
  • vs. other 2023 models2.7
  • vs. other Electric vehicles2.01
  • Complaints in first 2 years on the road · vs. same-year average (326)3.92
  • #85 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 2018116.2 per year2.76
  • 201979.2 per year1.88
  • 202067.0 per year1.59
  • 2021115.8 per year2.75
  • 2022163.3 per year3.88
  • 2023113.5 per year2.7
  • 202480.4 per year1.91
  • 202567.6 per year1.61

Tesla Model 3 problems, complaints & recalls by model year ›

What owners complain about

  • Driver-assist systems124 · 29.7% · 5.18×
  • Steering73 · 17.5% · 2.7×
  • Electrical53 · 12.7% · 0.81×
  • Brakes49 · 11.8% · 1.95×
  • Interior & equipment30 · 7.2% · 0.8×
  • Body & structure23 · 5.5% · 0.6×
  • Airbags & seat belts18 · 4.3% · 1.13×
  • Other14 · 3.4% · 1.88×

vs. all vehicles: 1.00 = All-vehicle average

Driver-assist systems · Common terms in reports

  • cruise control60
  • autopilot35
  • braking51
  • phantom30
  • brakes44
  • behind35

Steering · Common terms in reports

  • steering65
  • wheel52
  • assist reduced14
  • turn31
  • rack13
  • center21

Electrical · Common terms in reports

  • app7
  • rear doors4
  • feature8
  • self-driving4
  • version4
  • disabled6

Problem areas: Driver-assist systems · Electrical · Brakes · Airbags & seat belts · Interior & equipment · Steering · Wheels, tires & suspension · Body & structure · Transmission / powertrain · Lighting · Engine

When complaints were filed

2022: 11 11 2022 2023: 211 211 2023 2024: 104 104 2024 2025: 55 55 2025 2026: 36 36 2026
  • Crashes reported: 71
  • Fires reported: 1
  • Injuries: 49
  • Deaths: 1

Vehicle age at incident

  • <1 yr58.3%
  • 1–2 yrs22.3%
  • 2–3 yrs11.8%
  • 3–5 yrs7.7%
  • 5+ yrs0.0%

Median age at incident: 10 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Electric vehicles

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Chevrolet Bolt EV5916.10.38
2023 Tesla Model S11230.50.72
2023 Ford Mustang Mach-E11932.40.77
2023 Kia EV613637.00.88
2023 Tesla Model X19252.31.24
2023 Ford F-150 Lightning19954.21.29
2023 Hyundai Ioniq 5385104.82.49
2023 Tesla Model 3417113.52.7
2023 Volkswagen ID.4453123.32.93
2023 Tesla Model Y1,144311.47.4

Safety recalls (12)

EXTERIOR LIGHTING:HEADLIGHTS Campaign 26V507000 · 2026-08-05

Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

BACK OVER PREVENTION:SOFTWARE Campaign 26V283000 · 2026-05-05

Summary: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM Campaign 25V092000 · 2025-02-14 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Campaign 24V935000 · 2024-12-17 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH Campaign 24V554000 · 2024-07-24 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Campaign 24V376000 · 2024-05-28 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Campaign 24V051000 · 2024-01-30 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Campaign 23V838000 · 2023-12-12 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 23V434000 · 2023-06-19

Summary: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Risk: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

Remedy: Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

STEERING:AUTOMATED/ADAPTIVE STEERING Campaign 23V085000 · 2023-02-15 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

EXTERIOR LIGHTING:TAIL LIGHTS Campaign 22V844000 · 2022-11-15 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Risk: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 21V834000 · 2021-10-25

Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2023 Tesla Model 3?

417 complaints were filed with NHTSA for the 2023 Tesla Model 3, or about 113.5 per year on the road.

What is the most common problem reported for the 2023 Tesla Model 3?

The most common category is Driver-assist systems, accounting for 29.7% of complaints.

Does the 2023 Tesla Model 3 have any recalls?

NHTSA lists 12 safety recall(s) for this model year. 13 NHTSA defect investigations cover this model year; the most recent is “Lower Lateral Link detachment” (opened 2026-07-29, still open).

Is the 2023 Tesla Model 3 still generating complaints?

In the last 12 months 57 new complaints were filed, versus 54 in the 12 months before — a steady pace.

How does the 2023 Tesla Model 3 compare with similar vehicles?

NHTSA has received 417 owner complaints about the 2023 Tesla Model 3, or 113.5 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.70, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #85 for fewest complaints per year. Against other Tesla models its rate is 71% higher; against other Electric vehicles it is 101% higher.