Ford Mustang Mach-E Driver-assist systems problems
95 of the 678 complaints about the Ford Mustang Mach-E (14.0%) concern Driver-assist systems, making it the model's third-largest problem area. That share is 2.5× the Driver-assist systems share across all tracked vehicles.
Analysis
13 Driver-assist systems complaints were filed in the last 12 months versus 25 in the 12 months before — down 48%.
4 of these reports (4.2%) describe a crash or fire, with 3 injuries and 0 deaths mentioned.
No recall campaign addresses Driver-assist systems for the tracked model years.
By model year
When complaints were filed
Last 12 months: 13 · Previous 12 months: 25
What owners report
There are many reports of the Mustang Mach E "accelerating unexpectedly." This usually happens in parking lots or other situations involving low speed and a rapid turn of the wheel. I know exactly what the problem is, because it happened to me this morning.
I just bought mach E. [XXX] I was in car line at Macdonalds to get food for my 14 year old son. The speeded itself to full speed. I luckily had both hands on wheel. I turned car to left away from car in front of me.
The Pre-Collision Assist becomes suddenly unavailable when driving over uneven surfaces, including bumps and rumble strips.
This is linked to tracking case 11768528. I wanted to provide the tsb: 23-2040. The fault causes the pre-collision assist to become disabled.
We recently brough the Mach E in for a recall of the rear camera. We mention the front camera alerts. They said due to safety concerns, sometime when the back camera goes out it affects all cameras.
Ongoing issues with forward facing radar preventing collision assistance and adaptive cruise control along with lane keep assist from working. Ford knows about this. There is even a TSB.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
No recall campaign addresses Driver-assist systems for the tracked model years.
Problem areas · Ford Mustang Mach-E
- Electrical245
- Transmission / powertrain99
- Driver-assist systems95
- Brakes56
- Unspecified or other53
- Engine42
Ford Mustang Mach-E problems, complaints & recalls by model year ›
Related reading
- Phantom braking and other driver-assist complaints: what goes wrong and where the complaints concentrateHow automatic emergency braking, adaptive cruise and lane keeping produce false alarms, which tracked models have the highest share of their own complaints in this category, what NHTSA has investigated, and what to test before buying.