NHTSA has received 314 owner complaints about the 2024 Tesla Model Y, or 117.4 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.79, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #84 for fewest complaints per year. Against other Tesla models its rate is 77% higher; against other Electric vehicles it is 108% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-02-09 and 2026-08-26. Median delay from incident to filing: 4 days.
314Complaints
117.4Complaints per year on the road
2.79Complaint index vs. all tracked vehicles
5Recalls
23.6%Share involving a crash or fire
110Last 12 months
Analysis
The previous model year (2023) drew 311.4 complaints per year, more than this one. The following model year (2025) drew 57.4 per year, fewer than this one. In its first two years on the road the 2024 model collected 247 complaints, 251% higher than the average vehicle of the same model year.
The most common problem area is Electrical (33.4% of complaints), followed by Driver-assist systems (22.9%) and Interior & equipment (9.6%). Electrical complaints are 2.1 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “cameras”, “computer”, “navigation”, “gps” and “blind”. 74 reports (23.6%) describe a crash or fire; owners mention 57 injuries and 0 deaths.
Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (55% of incidents). In the last 12 months 110 new complaints were filed, versus 156 in the 12 months before — a steady pace.
NHTSA lists 5 safety recalls for this model year. 46% of the complaints fall in component areas that a recall addresses. 7 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Complaint index
vs. all tracked vehicles2.79
vs. other Tesla models1.77
vs. other 2024 models3.07
vs. other Electric vehicles2.08
Complaints in first 2 years on the road · vs. same-year average (247)3.51
While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median.
Brakes · 2026-08-23 · ODI 11758962 · Crash
On XXX at approximately 7:23 a.m., a 2024 Tesla Model Y was traveling westbound on [XXX] in [XXX] in the middle lane at approximately 71 mph with Full Self-Driving (FSD) engaged.
Driver-assist systems · 2026-08-21 · ODI 11758439 · Crash
SEVERE DEFECT: Unprompted autonomous steering overrides manual driving. When Autopilot is OFF, Emergency Lane Departure Avoidance (ELDA) violently yanks the steering wheel, steering TOWARD hazards like oncoming traffic on the left or a mountain/rock wall past…
Steering · 2026-08-26 · ODI 11759885
During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop.
Interior & equipment · 2026-08-17 · ODI 11757481 · Crash
I was using the Tesla FSD in stop and go traffic. At the moment I was moving with traffic at about 30 mph and then traffic started slowing down. The vehicle in front of me came to a complete stop. The FSD on my car started slowing down, but not fast enough.
Driver-assist systems · 2026-08-13 · ODI 11756721 · Crash
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:SOFTWARE Campaign 25V002000 · 2025-01-07
Summary: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Campaign 24V935000 · 2024-12-17 · Over-the-air fix
Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.
Risk: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.
Remedy: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
FSD Collisions in Reduced Roadway Visibility ConditionsOpen
EA26002 · ELECTRICAL SYSTEM:ADAS · Opened 2026-03-18 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engagedOpen
PE25012 · ELECTRICAL SYSTEM:ADAS · Opened 2025-10-07 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting RequirementsOpen
AQ25002 · ELECTRICAL SYSTEM:ADAS · Opened 2025-08-20 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts.Closed
PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Opened 2025-01-06 · Closed 2026-04-03 · Model years: 2020, 2021, 2022, 2023, 2024, 2025
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility ConditionsClosed
PE24031 · ELECTRICAL SYSTEM:ADAS · Opened 2024-10-17 · Closed 2026-03-18 · Model years: 2020, 2021, 2022, 2023, 2024
On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy EffectivenessOpen
RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Opened 2024-04-25 · Model years: 2020, 2021, 2022, 2023, 2024
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Unexpected Brake ActivationClosed
PE22002 · FORWARD COLLISION AVOIDANCE: WARNINGS · Opened 2022-02-16 · Closed 2026-06-29 · Model years: 2021, 2022, 2023, 2024
On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 â 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware C…
Frequently asked questions
How many complaints were filed for the 2024 Tesla Model Y?
314 complaints were filed with NHTSA for the 2024 Tesla Model Y, or about 117.4 per year on the road.
What is the most common problem reported for the 2024 Tesla Model Y?
The most common category is Electrical, accounting for 33.4% of complaints.
Does the 2024 Tesla Model Y have any recalls?
NHTSA lists 5 safety recall(s) for this model year. 7 NHTSA defect investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (opened 2026-03-18, still open).
Is the 2024 Tesla Model Y still generating complaints?
In the last 12 months 110 new complaints were filed, versus 156 in the 12 months before — a steady pace.
How does the 2024 Tesla Model Y compare with similar vehicles?
NHTSA has received 314 owner complaints about the 2024 Tesla Model Y, or 117.4 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.79, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #84 for fewest complaints per year. Against other Tesla models its rate is 77% higher; against other Electric vehicles it is 108% higher.