2024 Tesla Model Y problems, complaints & recalls

Far more Within ±30% year on year

NHTSA has received 326 owner complaints about the 2024 Tesla Model Y, or 116.9 per year on the road — far more complaints than typical (complaint index 2.90, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #84 of 89 by complaints per year (#1 = fewest). Against other Tesla models its rate is 97% higher; against other Electric vehicles it is 130% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2024-02-09 and 2026-10-01. Median delay from incident to filing: 4 days.

326Complaints

116.9Complaints per year on the road

2.9Complaint index vs. all tracked vehicles

5Recalls

22.7%Share involving a crash or fire

110Last 12 months

Analysis

The previous model year (2023) drew 311.1 complaints per year, more than this one. The following model year (2025) drew 58.7 per year, fewer than this one. In its first two years on the road the 2024 model collected 247 complaints, 251% higher than the average vehicle of the same model year.

The most common problem area is Electrical (33.1% of complaints), followed by Driver-assist systems (23.6%) and Unspecified or other (9.8%). Electrical complaints are 2.1 times as common here as across all tracked vehicles. 74 reports (22.7%) describe a crash or fire; owners mention 58 injuries and 0 deaths.

Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (53% of incidents). In the last 12 months 110 new complaints were filed, versus 156 in the 12 months before — down 29%.

NHTSA lists 5 safety recalls for this model year. 7 NHTSA investigations cover this model year; the most recent is “FSD Collisions in Reduced Roadway Visibility Conditions” (engineering analysis, opened 2026-03-18, still open).

Complaint index

vs. all tracked vehicles2.9
vs. other Tesla models1.97
vs. other 2024 models3.02
vs. other Electric vehicles2.3
Complaints in first 2 years on the road · vs. same-year average (247)3.51
#84 of 89 · 2024Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

20190.0 per year0.0
202041.5 per year1.03
2021188.2 per year4.66
2022181.3 per year4.49
2023311.1 per year7.71
2024116.9 per year2.9
202558.7 per year1.45
20261.0 per year0.02

Tesla Model Y problems, complaints & recalls by model year ›

What owners complain about

Electrical108 · 33.1% · 2.1×
Driver-assist systems77 · 23.6% · 4.12×
Unspecified or other32 · 9.8% · 1.09×
Brakes22 · 6.7% · 1.11×
Steering19 · 5.8% · 0.91×
Body & structure18 · 5.5% · 0.6×
Wheels, tires & suspension13 · 4.0% · 1.6×
Other10 · 3.1% · 1.68×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Driver-assist systems · Electrical · Brakes · Steering · Unspecified or other · Wheels, tires & suspension · Body & structure · Airbags & seat belts · Transmission / powertrain · Engine

When complaints were filed

Crashes reported: 72
Fires reported: 4
Injuries: 58
Deaths: 0

Vehicle age at incident

<1 yr53.4%
1–2 yrs24.8%
2–3 yrs21.8%
3–5 yrsnot reached yet
5+ yrsnot reached yet

Median age at incident: 11 months

What owners report

Component that failed & available for inspection? The power window on the passenger-side rear door failed to auto-reverse when it hit an obstruction while closing. It closed with enough force to pinch and injure my child's finger and did not reverse.

Unspecified or other · 2026-09-12 · ODI 11763849
While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median.

Brakes · 2026-08-23 · ODI 11758962 · Crash
When you disengage full self driving supervised, a nag screen asking you why you turned off Full Self Driving, blocks controls on your screen, and cannot be turned off without the driver being forced to respond.

Driver-assist systems · 2026-10-01 · ODI 11768302
On September 26, 2026, my 2024 Tesla Model Y (53,000 miles) suffered a total electrical failure. The vehicle became completely unresponsive — it would not power on or enter Drive mode — and my family was locked outside with no way to access the vehicle.

Electrical · 2026-09-29 · ODI 11767889
On September 26, 2026, my 2024 Tesla Model Y (53,000 miles) suffered a total electrical failure. The vehicle became completely unresponsive — it would not power on or enter Drive mode — and my family was locked outside with no way to access the vehicle.

Electrical · 2026-09-29 · ODI 11767891

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2024 · Electric vehicles

Models	Complaints	Complaints per year on the road	Complaint index
2024 Tesla Model X	26	9.3	0.23
2024 Ford F-150 Lightning	30	10.8	0.27
2024 Tesla Model S	38	13.6	0.34
2024 Ford Mustang Mach-E	47	16.8	0.42
2024 Volkswagen ID.4	49	17.6	0.44
2024 Kia EV6	76	27.2	0.67
2024 Tesla Model 3	220	78.9	1.96
2024 Hyundai Ioniq 5	224	80.3	1.99
2024 Tesla Model Y	326	116.9	2.9

Safety recalls (5)

BACK OVER PREVENTION:SOFTWARE Campaign 25V002000 · 2025-01-07

Summary: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Campaign 24V935000 · 2024-12-17 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

SEATS:FRONT ASSEMBLY:RECLINER Campaign 24V886000 · 2024-11-22

Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

Risk: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.

Remedy: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH Campaign 24V554000 · 2024-07-24 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Campaign 24V051000 · 2024-01-30 · Over-the-air fix

Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

How to check whether your car has an open recall ›

Investigations

FSD Collisions in Reduced Roadway Visibility Conditions Open

EA26002 · engineering analysis · ELECTRICAL SYSTEM:ADAS · Opened 2026-03-18 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
Traffic safety violations while Full Self Driving ("FSD") is engaged Open

PE25012 · preliminary evaluation · ELECTRICAL SYSTEM:ADAS · Opened 2025-10-07 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traﬃc safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
Compliance with Standing General Order 2021-01 Reporting Requirements Open

AQ25002 · audit query · ELECTRICAL SYSTEM:ADAS · Opened 2025-08-20 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
Actually Smart Summon sessions resulting in low-speed impacts. Closed

PE24033 · preliminary evaluation · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Opened 2025-01-06 · Closed 2026-04-03 · Model years: 2020, 2021, 2022, 2023, 2024, 2025, 2026

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions Closed

PE24031 · preliminary evaluation · ELECTRICAL SYSTEM:ADAS · Opened 2024-10-17 · Closed 2026-03-18 · Model years: 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility condit…
Recall 23V838 Remedy Effectiveness Open

RQ24009 · recall query · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Opened 2024-04-25 · Model years: 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Unexpected Brake Activation Closed

PE22002 · preliminary evaluation · FORWARD COLLISION AVOIDANCE: WARNINGS · Opened 2022-02-16 · Closed 2026-06-29 · Model years: 2021, 2022, 2023, 2024

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 – 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware Cru…