La NHTSA ha recibido 314 quejas de propietarios sobre el Tesla Model Y 2024, es decir 117,4 por año en circulación: muchas más quejas de lo habitual para un vehículo de su edad (índice de quejas 2,79; 1,00 es el promedio de todos los vehículos seguidos). Entre los 89 vehículos del año-modelo 2024 que seguimos, ocupa el puesto 84 por menos quejas al año. Frente a otros modelos Tesla, su tasa es un 77 % mayor; frente a otros Vehículos eléctricos, es un 108 % mayor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2024-02-09 y el 2026-08-26. Mediana entre el incidente y la presentación: 4 días.
314Quejas
117.4Quejas por año en circulación
2.79Índice de quejas vs. todos los vehículos
5Retiros
23.6%Porcentaje con choque o incendio
110Últimos 12 meses
Análisis
El año-modelo anterior (2023) registró 311,4 quejas al año, más que este. El año-modelo siguiente (2025) registró 57,4 al año, menos que este. En sus dos primeros años en circulación, el modelo 2024 acumuló 247 quejas, un 251 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (33,4 % de las quejas), seguido de Asistencia al conductor (22,9 %) y Interior y equipamiento (9,6 %). Las quejas de Sistema eléctrico son aquí 2,1 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Sistema eléctrico, los dueños mencionan sobre todo “cameras”, “computer”, “navigation”, “gps” y “blind”. 74 quejas (23,6 %) describen un choque o incendio; los dueños mencionan 57 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 11 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (55 % de los incidentes). En los últimos 12 meses se presentaron 110 quejas nuevas, frente a 156 en los 12 meses anteriores: un ritmo constante.
La NHTSA registra 5 retiros de seguridad para este año-modelo. El 46 % de las quejas corresponde a componentes cubiertos por un retiro. 7 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «FSD Collisions in Reduced Roadway Visibility Conditions» (abierta el 2026-03-18, aún abierta).
Índice de quejas
vs. todos los vehículos2.79
vs. otros modelos Tesla1.77
vs. otros modelos 20243.07
vs. otros Vehículos eléctricos2.08
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (247)3.51
While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median.
Frenos · 2026-08-23 · ODI 11758962 · Choque
On XXX at approximately 7:23 a.m., a 2024 Tesla Model Y was traveling westbound on [XXX] in [XXX] in the middle lane at approximately 71 mph with Full Self-Driving (FSD) engaged.
Asistencia al conductor · 2026-08-21 · ODI 11758439 · Choque
SEVERE DEFECT: Unprompted autonomous steering overrides manual driving. When Autopilot is OFF, Emergency Lane Departure Avoidance (ELDA) violently yanks the steering wheel, steering TOWARD hazards like oncoming traffic on the left or a mountain/rock wall past…
Dirección · 2026-08-26 · ODI 11759885
During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop.
Interior y equipamiento · 2026-08-17 · ODI 11757481 · Choque
I was using the Tesla FSD in stop and go traffic. At the moment I was moving with traffic at about 30 mph and then traffic started slowing down. The vehicle in front of me came to a complete stop. The FSD on my car started slowing down, but not fast enough.
Asistencia al conductor · 2026-08-13 · ODI 11756721 · Choque
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
BACK OVER PREVENTION:SOFTWARE Número 25V002000 · 2025-01-07
Resumen: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Solución: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Número 24V935000 · 2024-12-17 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Riesgo: Driving with improperly inflated tires increases the risk of a crash.
Solución: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
SEATS:FRONT ASSEMBLY:RECLINER Número 24V886000 · 2024-11-22
Resumen: Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.
Riesgo: The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.
Solución: Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH Número 24V554000 · 2024-07-24 · Corrección remota
Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Riesgo: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Solución: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Riesgo: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Solución: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engagedAbierta
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting RequirementsAbierta
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts.Cerrada
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility ConditionsCerrada
On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 â 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware C…
Preguntas frecuentes
¿Cuántas quejas tiene el Tesla Model Y 2024?
Se presentaron 314 quejas ante la NHTSA por el Tesla Model Y 2024, unas 117,4 por año en circulación.
¿Cuál es el problema más común del Tesla Model Y 2024?
La categoría más común es Sistema eléctrico, con el 33,4 % de las quejas.
¿Tiene retiros el Tesla Model Y 2024?
La NHTSA registra 5 retiro(s) de seguridad para este año-modelo. 7 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «FSD Collisions in Reduced Roadway Visibility Conditions» (abierta el 2026-03-18, aún abierta).
¿El Tesla Model Y 2024 sigue generando quejas?
En los últimos 12 meses se presentaron 110 quejas nuevas, frente a 156 en los 12 meses anteriores: un ritmo constante.
¿Cómo se compara el Tesla Model Y 2024 con vehículos similares?
La NHTSA ha recibido 314 quejas de propietarios sobre el Tesla Model Y 2024, es decir 117,4 por año en circulación: muchas más quejas de lo habitual para un vehículo de su edad (índice de quejas 2,79; 1,00 es el promedio de todos los vehículos seguidos). Entre los 89 vehículos del año-modelo 2024 que seguimos, ocupa el puesto 84 por menos quejas al año. Frente a otros modelos Tesla, su tasa es un 77 % mayor; frente a otros Vehículos eléctricos, es un 108 % mayor.