2021 年款 Ford Mustang Mach-E 問題、申訴與召回
NHTSA 收到 2021 年款 Ford Mustang Mach-E 的車主申訴共 351 筆，換算每車齡年 60.6 筆，申訴比一般車多（申訴指數 1.50；1.00 為全部追蹤車款的平均）。在我們追蹤的 85 款 2021 年款車中，它的每年申訴數由少到多排第 66 名。與 Ford 其他車款相比，它的申訴率高 20%；與其他電動車相比則高 19%。
數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式
申訴提出日期介於 2021-03-24 與 2026-10-11 之間。 事故發生到提出申訴的中位延遲：11 天。
分析
後一年款（2022）每年 29.0 筆，比這一年款少。2021 年款上路前兩年累積 119 筆申訴，比同年款車的平均高 95%。
最常見的問題類別是電系（佔申訴 35.9%），其次是駕駛輔助系統（20.8%）與變速箱／動力系統（13.1%）。電系類申訴在這裡的比例是全部追蹤車款的 2.3 倍。有 16 筆申訴（4.6%）提到碰撞或起火；車主通報 9 人受傷、0 人死亡。
一半的事故發生在年款起算 32 個月內；最集中的時期是第三到第五年（佔 33%）。近 12 個月新增 36 筆申訴，前 12 個月是 62 筆，減少 42%。
NHTSA 沒有列出這個年款的安全召回。有 4 件 NHTSA 調查涵蓋這個年款，最近一件是「Collisions Involving Ford BlueCruise」（工程分析，2025-01-17 開啟，仍在進行中）。
申訴指數
- 對比全部追蹤車款1.5
- 對比 Ford 其他車款1.2
- 對比其他 2021 年款1.56
- 對比其他電動車1.19
- 上路前兩年的申訴數 · 對比同年款平均 (119)1.95
- 第 66 名／共 85 · 2021排行 ›
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
申訴提出的年份
- 通報碰撞: 15
- 通報起火: 1
- 受傷: 9
- 死亡: 0
事故發生時的車齡
事故車齡中位數: 32 個月
車主怎麼說
I was involved in a car accident on the XXX I was in the turn lane and a second vehicle hit my driver side, spun me around, and I ended up facing the opposite direction. What occurred next is my safety complaint.
The contact owns a 2021 Ford Mustang Mach-E. While the contact's daughter was driving at an undisclosed speed, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended.
2021 model mustang Mache got a new High Voltage Battery Warning on the dashboard and asked to stop the vehicle. My car is Premium trim standard range, but other trims and extended range battery models were recalled for this exact issue earlier, but the…
The Pre-Collision Assist becomes suddenly unavailable when driving over uneven surfaces, including bumps and rumble strips.
This is linked to tracking case 11768528. I wanted to provide the tsb: 23-2040. The fault causes the pre-collision assist to become disabled.
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 2021 · 電動車
| 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 |
|---|---|---|---|
| 2021 Tesla Model X | 41 | 7.1 | 0.18 |
| 2021 Chevrolet Bolt EV | 67 | 11.6 | 0.29 |
| 2021 Tesla Model S | 179 | 30.9 | 0.77 |
| 2021 Volkswagen ID.4 | 336 | 58.1 | 1.44 |
| 2021 Ford Mustang Mach-E | 351 | 60.6 | 1.5 |
| 2021 Tesla Model 3 | 669 | 115.6 | 2.86 |
| 2021 Tesla Model Y | 1,089 | 188.2 | 4.66 |
安全召回 (0)
這個年款沒有召回紀錄。
調查
- Collisions Involving Ford BlueCruise 進行中
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Collisions Involving Ford BlueCruise 已結案
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- High Voltage Battery Contactor Failure 已結案
On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles). This Recall Query (RQ) was opened after receiving 12 consumer complaints alleging a high voltage battery main contactor failure in subject vehic…
- Pedestrian alert sounds 已結案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…