2024 年款 Ford Mustang Mach-E 問題、申訴與召回
NHTSA 收到 2024 年款 Ford Mustang Mach-E 的車主申訴共 47 筆，換算每車齡年 16.8 筆，申訴比一般車少很多（申訴指數 0.42；1.00 為全部追蹤車款的平均）。在我們追蹤的 89 款 2024 年款車中，它的每年申訴數由少到多排第 35 名。與 Ford 其他車款相比，它的申訴率低 67%；與其他電動車相比則低 67%。
數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。 計算方式
申訴提出日期介於 2024-07-20 與 2026-10-11 之間。 事故發生到提出申訴的中位延遲：9 天。
分析
前一年款（2023）每年 33.3 筆，比這一年款多。後一年款（2025）每年 7.8 筆，比這一年款少。2024 年款上路前兩年累積 31 筆申訴，比同年款車的平均低 56%。
最常見的問題類別是電系（佔申訴 48.9%），其次是變速箱／動力系統（19.1%）與煞車（10.6%）。電系類申訴在這裡的比例是全部追蹤車款的 3.1 倍。有 3 筆申訴（6.4%）提到碰撞或起火；車主通報 0 人受傷、0 人死亡。
一半的事故發生在年款起算 17 個月內；最集中的時期是第二年（佔 55%）。近 12 個月新增 17 筆申訴，前 12 個月是 27 筆，減少 37%。
NHTSA 沒有列出這個年款的安全召回。有 2 件 NHTSA 調查涵蓋這個年款，最近一件是「Collisions Involving Ford BlueCruise」（工程分析，2025-01-17 開啟，仍在進行中）。
申訴指數
- 對比全部追蹤車款0.42
- 對比 Ford 其他車款0.33
- 對比其他 2024 年款0.43
- 對比其他電動車0.33
- 上路前兩年的申訴數 · 對比同年款平均 (31)0.44
- 第 35 名／共 89 · 2024排行 ›
1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。
申訴提出的年份
- 通報碰撞: 3
- 通報起火: 0
- 受傷: 0
- 死亡: 0
事故發生時的車齡
事故車齡中位數: 17 個月
車主怎麼說
On January 15 I took my car to Tasca Ford for the "10,000 check up and NYS Inspection. I was given paperwork confirming that the car was functioning properly . On January 17, 2026 my parked, unoccupied 2024 Ford mach E crashed into my parents garage door.
Sudden unintended acceleration event. I was pulling into a parking spot going very slow and lifted my leg off the accelerator when the car suddenly surged forward and crashed into a tree, a wall and a nearby parked car (no people in the car).
On [XXX] while traveling south on [XXX] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. Thankfully, the people behind me were paying attention and did not hit me.
My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me.
While driving my 2024 Ford Mustang Mach-E GT in mild 49°F weather with a 95% battery state of charge, the vehicle suddenly displayed a 'Performance reduced to lower temperature' message on the dashboard.
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
同級距對手 · 2024 · 電動車
| 車款 | 申訴 | 每車齡年申訴數 | 申訴指數 |
|---|---|---|---|
| 2024 Tesla Model X | 26 | 9.3 | 0.23 |
| 2024 Ford F-150 Lightning | 30 | 10.8 | 0.27 |
| 2024 Tesla Model S | 38 | 13.6 | 0.34 |
| 2024 Ford Mustang Mach-E | 47 | 16.8 | 0.42 |
| 2024 Volkswagen ID.4 | 49 | 17.6 | 0.44 |
| 2024 Kia EV6 | 76 | 27.2 | 0.67 |
| 2024 Tesla Model 3 | 220 | 78.9 | 1.96 |
| 2024 Hyundai Ioniq 5 | 224 | 80.3 | 1.99 |
| 2024 Tesla Model Y | 326 | 116.9 | 2.9 |
安全召回 (0)
這個年款沒有召回紀錄。
調查
- Collisions Involving Ford BlueCruise 進行中
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Collisions Involving Ford BlueCruise 已結案
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…