2024 年款 Tesla Model S 問題、申訴與召回

少很多降溫

NHTSA 收到 2024 年款 Tesla Model S 的車主申訴共 38 筆，換算每車齡年 14.2 筆，以同車齡的車來說申訴比一般車少很多（申訴指數 0.34；1.00 為全部追蹤車款的平均）。在我們追蹤的 89 款 2024 年款車中，它的每年申訴數由少到多排第 26 名。與 Tesla 其他車款相比，它的申訴率低 79%；與其他電動車相比則低 75%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。計算方式

申訴提出日期介於 2024-05-07 與 2026-04-20 之間。事故發生到提出申訴的中位延遲：1 天。

38申訴

14.2每車齡年申訴數

0.34申訴指數對比全部追蹤車款

6召回

5.3%涉及碰撞或起火的比例

4近 12 個月

分析

前一年款（2023）每年 30.5 筆，比這一年款多。後一年款（2025）每年 3.6 筆，比這一年款少。2024 年款上路前兩年累積 36 筆申訴，比同年款車的平均低 49%。

最常見的問題類別是駕駛輔助系統（佔申訴 42.1%），其次是電系（18.4%）與內裝與配備（13.2%）。駕駛輔助系統類申訴在這裡的比例是全部追蹤車款的 7.3 倍。在駕駛輔助系統類申訴裡，車主最常提到 “warnings detriment”、“proper blinker”、“manually proper”、“affects entire”與“blinker safety”。有 2 筆申訴（5.3%）提到碰撞或起火；車主通報 1 人受傷、0 人死亡。

一半的事故發生在年款起算 10 個月內；最集中的時期是第一年（佔 60%）。近 12 個月新增 4 筆申訴，前 12 個月是 28 筆，申訴速度在降溫。

NHTSA 列出這個年款 6 件安全召回。有 40% 的申訴落在召回已處理的零件範圍。有 6 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」（2026-03-18 開啟，仍在進行中）。

申訴指數

對比全部追蹤車款0.34
對比 Tesla 其他車款0.21
對比其他 2024 年款0.37
對比其他電動車0.25
上路前兩年的申訴數 · 對比同年款平均 (36)0.51
第 26 名／共 89 · 2024排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

201814.8 每年0.35
20194.2 每年0.1
202012.0 每年0.29
202131.0 每年0.74
202229.1 每年0.69
202330.5 每年0.72
202414.2 每年0.34
20253.6 每年0.09

Tesla Model S 各年款問題、申訴與召回 ›

車主在抱怨什麼

駕駛輔助系統16 · 42.1% · 7.34×
電系7 · 18.4% · 1.17×
內裝與配備5 · 13.2% · 1.47×
轉向4 · 10.5% · 1.62×
車身與結構3 · 7.9% · 0.86×
輪胎、輪圈與懸吊2 · 5.3% · 2.13×
安全氣囊與安全帶1 · 2.6% · 0.68×

對比全部車款: 1.00 = 全部車款平均

駕駛輔助系統 · 申訴中常見的詞

warnings detriment9
proper blinker9
manually proper9
affects entire9
blinker safety9
detriment safety9

問題分類: 內裝與配備 · 駕駛輔助系統 · 電系 · 輪胎、輪圈與懸吊 · 轉向 · 車身與結構 · 煞車

申訴提出的年份

通報碰撞: 2
通報起火: 0
受傷: 1
死亡: 0

事故發生時的車齡

1 年內60.5%
1–2 年36.8%
2–3 年2.6%
3–5 年0.0%
5 年以上0.0%

事故車齡中位數: 10 個月

車主怎麼說

When parked behind another parallel parked car with no one behind me, it Auto shifted into drive instead of reverse which caused me to collide into the parked car infront of me.

內裝與配備 · 2025-03-03 · ODI 11646100 · 碰撞
I was using summon to pull my car forward out of the parking spot and when I let go of the button the car continue driving forward indefinitely until I chased it down and touch the door handle

電系 · 2025-02-12 · ODI 11642295
2024 Tesla Model S. Repeated rear tire and rear wheel failures with abnormal wear and possible rear alignment or suspension-related defect.

輪胎、輪圈與懸吊 · 2026-04-20 · ODI 11732580
The contact owns a 2024 Tesla Model S. The contact stated that after an update was performed over the air (OTA), the scroll option changed, and the contact was unable to control the speed of the vehicle. There was no longer a maximum speed limit.

電系 · 2026-01-07 · ODI 11709357
The design of the emergency opening (No power to normal opening system) of the rear passenger doors is flawed, unsafe and should never have been approved for production.

車身與結構 · 2025-10-03 · ODI 11691293

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2024 · 電動車

車款	申訴	每車齡年申訴數	申訴指數
2024 Tesla Model X	26	9.7	0.23
2024 Ford F-150 Lightning	30	11.2	0.27
2024 Tesla Model S	38	14.2	0.34
2024 Ford Mustang Mach-E	42	15.7	0.37
2024 Volkswagen ID.4	48	17.9	0.43
2024 Kia EV6	71	26.5	0.63
2024 Tesla Model 3	215	80.4	1.91
2024 Hyundai Ioniq 5	222	83.0	1.97
2024 Tesla Model Y	314	117.4	2.79

安全召回 (6)

AIR BAGS 案號 25V172000 · 2025-03-19

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

風險: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

處置: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

BACK OVER PREVENTION:SOFTWARE 案號 25V002000 · 2025-01-07

摘要: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 案號 24V967000 · 2024-12-24

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

風險: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

處置: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案號 24V554000 · 2024-07-24 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

風險: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案號 24V376000 · 2024-05-28 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

處置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

STEERING: STEERING WHEEL/HANDLE BAR 案號 23V743000 · 2023-11-03

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

風險: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

處置: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

FSD Collisions in Reduced Roadway Visibility Conditions 進行中

EA26002 · ELECTRICAL SYSTEM:ADAS · 開啟 2026-03-18 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged 進行中

PE25012 · ELECTRICAL SYSTEM:ADAS · 開啟 2025-10-07 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements 進行中

AQ25002 · ELECTRICAL SYSTEM:ADAS · 開啟 2025-08-20 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. 已結案

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 開啟 2025-01-06 · 已結案 2026-04-03 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions 已結案

PE24031 · ELECTRICAL SYSTEM:ADAS · 開啟 2024-10-17 · 已結案 2026-03-18 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness 進行中

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · 開啟 2024-04-25 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…

常見問題

2024 年款 Tesla Model S 有多少申訴？

NHTSA 收到 2024 年款 Tesla Model S 共 38 筆申訴，約每車齡年 14.2 筆。

2024 年款 Tesla Model S 最常見的問題是什麼？

最常見的類別是駕駛輔助系統，佔申訴的 42.1%。

2024 年款 Tesla Model S 有召回嗎？

NHTSA 列出這個年款 6 件安全召回。有 6 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」（2026-03-18 開啟，仍在進行中）。

2024 年款 Tesla Model S 現在還有人在申訴嗎？

近 12 個月新增 4 筆申訴，前 12 個月是 28 筆，申訴速度在降溫。