Tesla Model S 2024: problemas, reclamações e recalls
Muito menosEm queda
A NHTSA recebeu 38 reclamações de proprietários sobre o Tesla Model S 2024, ou seja, 13,6 por ano em circulação: muito menos reclamações que o habitual (índice de reclamações 0,34; 1,00 é a média de todos os veículos acompanhados). Entre os 89 veículos do ano-modelo 2024 que acompanhamos, fica em 23º de 89 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Tesla, sua taxa é 77 % menor; em relação a outros Veículos elétricos, é 73 % menor.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2024-05-07 e 2026-04-20. Mediana entre o incidente e o registro: 1 dias.
38Reclamações
13.6Reclamações por ano em circulação
0.34Índice de reclamações vs. todos os veículos
6Recalls
5.3%Parcela com colisão ou incêndio
2Últimos 12 meses
Análise
O ano-modelo anterior (2023) registrou 30,1 reclamações por ano, mais do que este. O ano-modelo seguinte (2025) registrou 3,4 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2024 acumulou 36 reclamações, 49 % menor que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Assistência ao condutor (42,1 % das reclamações), seguido de Sistema elétrico (18,4 %) e Desconhecido ou outro (13,2 %). Reclamações de Assistência ao condutor são aqui 7,3 vezes mais frequentes do que no conjunto dos veículos acompanhados. 2 reclamações (5,3 %) descrevem colisão ou incêndio; os donos mencionam 1 ferido e 0 mortes.
Metade dos incidentes relatados ocorreu em até 10 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (60 % dos incidentes). Nos últimos 12 meses foram registradas 2 novas reclamações, contra 28 nos 12 meses anteriores: uma queda de 93 %.
A NHTSA lista 6 recalls de segurança para este ano-modelo. 6 investigações da NHTSA cobrem este ano-modelo; a mais recente é “FSD Collisions in Reduced Roadway Visibility Conditions” (análise de engenharia, aberta em 2026-03-18, ainda aberta).
Índice de reclamações
vs. todos os veículos0.34
vs. outros modelos Tesla0.23
vs. outros modelos 20240.35
vs. outros Veículos elétricos0.27
Reclamações nos primeiros 2 anos · vs. média do mesmo ano-modelo (36)0.51
When parked behind another parallel parked car with no one behind me, it Auto shifted into drive instead of reverse which caused me to collide into the parked car infront of me.
Desconhecido ou outro · 2025-03-03 · ODI 11646100 · Colisão
I was using summon to pull my car forward out of the parking spot and when I let go of the button the car continue driving forward indefinitely until I chased it down and touch the door handle
Sistema elétrico · 2025-02-12 · ODI 11642295
2024 Tesla Model S. Repeated rear tire and rear wheel failures with abnormal wear and possible rear alignment or suspension-related defect.
Rodas, pneus e suspensão · 2026-04-20 · ODI 11732580
The contact owns a 2024 Tesla Model S. The contact stated that after an update was performed over the air (OTA), the scroll option changed, and the contact was unable to control the speed of the vehicle. There was no longer a maximum speed limit.
Sistema elétrico · 2026-01-07 · ODI 11709357
The design of the emergency opening (No power to normal opening system) of the rear passenger doors is flawed, unsafe and should never have been approved for production.
Carroceria e estrutura · 2025-10-03 · ODI 11691293
Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.
Resumo: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risco: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Solução: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
BACK OVER PREVENTION:SOFTWARE Número 25V002000 · 2025-01-07
Resumo: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risco: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Solução: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION Número 24V967000 · 2024-12-24
Resumo: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risco: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Solução: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH Número 24V554000 · 2024-07-24 · Correção remota
Resumo: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risco: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Solução: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Número 24V376000 · 2024-05-28 · Correção remota
Resumo: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risco: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Solução: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
STEERING: STEERING WHEEL/HANDLE BAR Número 23V743000 · 2023-11-03
Resumo: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risco: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Solução: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
Traffic safety violations while Full Self Driving ("FSD") is engagedAberta
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
Compliance with Standing General Order 2021-01 Reporting RequirementsAberta
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
Actually Smart Summon sessions resulting in low-speed impacts.Encerrada
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility ConditionsEncerrada
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility condit…
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
