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2018 年款 Tesla Model S 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2018 年款 Tesla Model S 的車主申訴共 128 筆,換算每車齡年 14.8 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.35;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 22 名。與 Tesla 其他車款相比,它的申訴率低 78%;與其他電動車相比則低 74%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-06-06 與 2025-07-01 之間。 事故發生到提出申訴的中位延遲:11 天。

128申訴
14.8每車齡年申訴數
0.35申訴指數 對比全部追蹤車款
11召回
23.4%涉及碰撞或起火的比例
0近 12 個月

分析

後一年款(2019)每年 4.2 筆,比這一年款少。2018 年款上路前兩年累積 21 筆申訴,比同年款車的平均低 76%。

最常見的問題類別是電系(佔申訴 25.0%),其次是輪胎、輪圈與懸吊(14.8%)與內裝與配備(14.8%)。電系類申訴在這裡的比例是全部追蹤車款的 1.6 倍。在電系類申訴裡,車主最常提到 “screen”、“mcu”、“turn signals”、“computer”與“crashed”。有 30 筆申訴(23.4%)提到碰撞或起火;車主通報 15 人受傷、0 人死亡。

一半的事故發生在年款起算 46 個月內;最集中的時期是五年以後(佔 33%)。近 12 個月新增 0 筆申訴。

NHTSA 列出這個年款 11 件安全召回。 有 50% 的申訴落在召回已處理的零件範圍。有 17 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」(2026-03-18 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款0.35
  • 對比 Tesla 其他車款0.22
  • 對比其他 2018 年款0.3
  • 對比其他電動車0.26
  • 上路前兩年的申訴數 · 對比同年款平均 (21)0.24
  • 第 22 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Tesla Model S 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系32 · 25.0% · 1.59×
  • 輪胎、輪圈與懸吊19 · 14.8% · 5.94×
  • 內裝與配備19 · 14.8% · 1.65×
  • 駕駛輔助系統16 · 12.5% · 2.18×
  • 其他10 · 7.8% · 4.31×
  • 車身與結構9 · 7.0% · 0.76×
  • 煞車7 · 5.5% · 0.91×
  • 轉向7 · 5.5% · 0.85×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • screen12
  • mcu3
  • turn signals4
  • computer6
  • crashed5
  • garage6

輪胎、輪圈與懸吊 · 申訴中常見的詞

  • junkyard9
  • suspension13
  • com10
  • https10
  • keef6
  • www8

內裝與配備 · 申訴中常見的詞

  • garage3
  • incident4
  • situation3
  • software3
  • gas3
  • center3

問題分類: 內裝與配備 · 駕駛輔助系統 · 電系 · 輪胎、輪圈與懸吊 · 轉向 · 車身與結構 · 煞車

申訴提出的年份

2018: 6 6 2018 2019: 15 15 2019 2020: 27 27 2020 2021: 18 18 2021 2022: 18 18 2022 2023: 24 24 2023 2024: 16 16 2024 2025: 4 4 2025
  • 通報碰撞: 29
  • 通報起火: 2
  • 受傷: 15
  • 死亡: 0

事故發生時的車齡

  • 1 年內7.0%
  • 1–2 年14.8%
  • 2–3 年19.5%
  • 3–5 年25.8%
  • 5 年以上32.8%

事故車齡中位數: 46 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 電動車

車款申訴每車齡年申訴數申訴指數
2018 Tesla Model S12814.80.35
2018 Tesla Model X14016.10.38
2018 Tesla Model 31,008116.22.76

安全召回 (11)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 案號 24V376000 · 2024-05-28 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

處置: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 案號 24V153000 · 2024-02-27 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

風險: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

處置: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 24V051000 · 2024-01-30 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

風險: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

處置: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 23V838000 · 2023-12-12 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

風險: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING 案號 23V085000 · 2023-02-15 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

風險: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

處置: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM 案號 22V818000 · 2022-11-01 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

風險: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

處置: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 22V169000 · 2022-03-18 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 案號 22V037000 · 2022-01-27 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

風險: Failing to stop at a stop sign can increase the risk of a crash.

處置: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 案號 21V00B000 · 2021-12-21

摘要: Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

風險: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

處置: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 21V846000 · 2021-10-29 · OTA 修復

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

風險: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

處置: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

BACK OVER PREVENTION:SOFTWARE 案號 21V035000 · 2021-01-29

摘要: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

風險: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

處置: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2018 年款 Tesla Model S 有多少申訴?

NHTSA 收到 2018 年款 Tesla Model S 共 128 筆申訴,約每車齡年 14.8 筆。

2018 年款 Tesla Model S 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 25.0%。

2018 年款 Tesla Model S 有召回嗎?

NHTSA 列出這個年款 11 件安全召回。 有 17 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「FSD Collisions in Reduced Roadway Visibility Conditions」(2026-03-18 開啟,仍在進行中)。

2018 年款 Tesla Model S 現在還有人在申訴嗎?

近 12 個月新增 0 筆申訴。

2018 年款 Tesla Model S 跟同類車比起來如何?

NHTSA 收到 2018 年款 Tesla Model S 的車主申訴共 128 筆,換算每車齡年 14.8 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.35;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 22 名。與 Tesla 其他車款相比,它的申訴率低 78%;與其他電動車相比則低 74%。