InsightArise Cars米国の自動車オーナー苦情指数
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2018 年式 Tesla Model S の不具合・苦情・リコール

かなり少ない 最近の報告が少なく判断できません

NHTSA には 2018 年式 Tesla Model S についてオーナー苦情が 128 件寄せられており、車齢1年あたり 14.8 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり少ない水準です（苦情指数 0.35、1.00 が追跡中の全車種の平均）。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 22 位です。Tesla の他車種と比べると苦情率は78% 低い、他の電気自動車と比べると74% 低いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2018-06-06 から 2025-07-01 まで。 発生から提出までの中央値：11 日。

128苦情
14.8車齢1年あたりの苦情数
0.35苦情指数 追跡中の全車種との比較
11リコール
23.4%衝突・火災を含む割合
0直近12か月

分析

翌年式（2019）は年あたり 4.2 件で、この年式より少ない。2018 年式は発売後2年間で 21 件の苦情を集め、同年式の平均的な車より76% 低い水準でした。

最も多い問題領域は電装（苦情の 25.0%）で、次いでホイール・タイヤ・サスペンション（14.8%）、内装・装備（14.8%）です。電装の苦情は、追跡中の全車種と比べて 1.6 倍の割合で発生しています。電装の報告でオーナーが最もよく挙げる語は “screen”、“mcu”、“turn signals”、“computer”、“crashed” です。30 件（23.4%）は衝突または火災を伴い、負傷 15 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 46 か月以内に発生し、最も多い時期は5年目以降（33%）でした。直近12か月の新規苦情は 0 件です。

NHTSA はこの年式について11 件の安全リコールを掲載しています。 苦情の 50% は、リコールが対象とする部位に該当します。この年式は 17 件の NHTSA 欠陥調査の対象で、最新は「FSD Collisions in Reduced Roadway Visibility Conditions」（2026-03-18 開始、現在も調査中）です。

苦情指数

  • 追跡中の全車種との比較0.35
  • Tesla の他車種との比較0.22
  • 他の 2018 年式との比較0.3
  • 他の電気自動車との比較0.26
  • 発売後2年間の苦情数 · 同年式平均との比較 (21)0.24
  • 73 車種中 22 位 · 2018ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201814.8 年あたり0.35
  • 20194.2 年あたり0.1
  • 202012.0 年あたり0.29
  • 202131.0 年あたり0.74
  • 202229.1 年あたり0.69
  • 202330.5 年あたり0.72
  • 202414.2 年あたり0.34
  • 20253.6 年あたり0.09

Tesla Model S 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • 電装32 · 25.0% · 1.59×
  • ホイール・タイヤ・サスペンション19 · 14.8% · 5.94×
  • 内装・装備19 · 14.8% · 1.65×
  • 運転支援システム16 · 12.5% · 2.18×
  • その他10 · 7.8% · 4.31×
  • ボディ・構造9 · 7.0% · 0.76×
  • ブレーキ7 · 5.5% · 0.91×
  • ステアリング7 · 5.5% · 0.85×

全車種との比較: 1.00 = 全車種平均

電装 · 苦情に多い語

  • screen12
  • mcu3
  • turn signals4
  • computer6
  • crashed5
  • garage6

ホイール・タイヤ・サスペンション · 苦情に多い語

  • junkyard9
  • suspension13
  • com10
  • https10
  • keef6
  • www8

内装・装備 · 苦情に多い語

  • garage3
  • incident4
  • situation3
  • software3
  • gas3
  • center3

問題領域: 内装・装備 · 運転支援システム · 電装 · ホイール・タイヤ・サスペンション · ステアリング · ボディ・構造 · ブレーキ

苦情が提出された年

2018: 6 6 2018 2019: 15 15 2019 2020: 27 27 2020 2021: 18 18 2021 2022: 18 18 2022 2023: 24 24 2023 2024: 16 16 2024 2025: 4 4 2025
  • 衝突の報告: 29
  • 火災の報告: 2
  • 負傷: 15
  • 死亡: 0

事故発生時の車齢

  • 1年未満7.0%
  • 1〜2年14.8%
  • 2〜3年19.5%
  • 3〜5年25.8%
  • 5年以上32.8%

事故時車齢の中央値: 46 か月

オーナーの報告

NHTSA に提出された苦情（英語）の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2018 · 電気自動車

車種苦情車齢1年あたりの苦情数苦情指数
2018 Tesla Model S12814.80.35
2018 Tesla Model X14016.10.38
2018 Tesla Model 31,008116.22.76

安全リコール (11)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES 番号 24V376000 · 2024-05-28 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

リスク: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

対策: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 番号 24V153000 · 2024-02-27 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

リスク: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

対策: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 番号 24V051000 · 2024-01-30 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

リスク: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

対策: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 番号 23V838000 · 2023-12-12 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

リスク: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

対策: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING 番号 23V085000 · 2023-02-15 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

リスク: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

対策: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM 番号 22V818000 · 2022-11-01 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

リスク: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

対策: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

BACK OVER PREVENTION:DISPLAY FUNCTION 番号 22V169000 · 2022-03-18 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

対策: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE 番号 22V037000 · 2022-01-27 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

リスク: Failing to stop at a stop sign can increase the risk of a crash.

対策: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH 番号 21V00B000 · 2021-12-21

概要: Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

リスク: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

対策: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 番号 21V846000 · 2021-10-29 · OTA 修正

概要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

リスク: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

対策: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

BACK OVER PREVENTION:SOFTWARE 番号 21V035000 · 2021-01-29

概要: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

リスク: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

対策: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

よくある質問

2018 年式 Tesla Model S の苦情は何件？

NHTSA には 2018 年式 Tesla Model S について 128 件の苦情があり、車齢1年あたり約 14.8 件です。

2018 年式 Tesla Model S で最も多い問題は？

最も多いカテゴリは電装で、苦情の 25.0% を占めます。

2018 年式 Tesla Model S にリコールはある？

NHTSA はこの年式について 11 件の安全リコールを掲載しています。 この年式は 17 件の NHTSA 欠陥調査の対象で、最新は「FSD Collisions in Reduced Roadway Visibility Conditions」（2026-03-18 開始、現在も調査中）です。

2018 年式 Tesla Model S は今も苦情が出ていますか？

直近12か月の新規苦情は 0 件です。

2018 年式 Tesla Model S は同種の車と比べてどうですか？

NHTSA には 2018 年式 Tesla Model S についてオーナー苦情が 128 件寄せられており、車齢1年あたり 14.8 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり少ない水準です（苦情指数 0.35、1.00 が追跡中の全車種の平均）。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 22 位です。Tesla の他車種と比べると苦情率は78% 低い、他の電気自動車と比べると74% 低いです。