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Tesla Model Y 駕駛輔助系統問題

5.98 對比全部車款 平穩

Tesla Model Y 的 3,749 筆申訴中有 1,286 筆(34.3%)與駕駛輔助系統有關,是這款車最大的問題類別。這個比例是全部追蹤車款駕駛輔助系統類佔比的 6.0 倍。

1,286申訴 · 駕駛輔助系統
34.3%佔申訴比例
5.98×對比全部車款
98近 12 個月
7.2%涉及碰撞或起火的比例
4相關召回

分析

按年款看,駕駛輔助系統類申訴以 2021 年款最多(424 筆,佔該年款申訴 40%),2025 年款最少(21 筆)。近 12 個月新增 98 筆駕駛輔助系統類申訴,前 12 個月是 96 筆,速度大致平穩。

車主最常描述:“cruise”、“phantom”、“autopilot”、“control”與“braking”。其中 94 筆(7.2%)提到碰撞或起火,並通報 32 人受傷、1 人死亡。

有 4 件召回案與這個類別有關,最近一件是 24V153000(2024-02-27,涵蓋 2020、2021與2022 年款)。

各年款

2019: 0 0 2019 2020: 86 86 2020 2021: 424 424 2021 2022: 355 355 2022 2023: 328 328 2023 2024: 72 72 2024 2025: 21 21 2025
年款申訴佔申訴比例
201900.0%
20208631.3%
202142439.8%
202235541.6%
202332828.7%
20247222.9%
20252121.9%

申訴提出的年份

2020: 3 3 2020 2021: 61 61 2021 2022: 552 552 2022 2023: 363 363 2023 2024: 161 161 2024 2025: 68 68 2025 2026: 78 78 2026

近 12 個月: 98 · 前 12 個月: 96

申訴中常見的詞

  • cruise645
  • phantom422
  • autopilot377
  • control707
  • braking552
  • lane404

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

相關召回

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT 案號 24V153000 · 2024-02-27 · 年款: 2020, 2021, 2022

摘要: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

處置: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 23V489000 · 2023-07-14 · 年款: 2023

摘要: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

處置: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 案號 22V317000 · 2022-05-09 · 年款: 2021

摘要: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

處置: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 21V846000 · 2021-10-29 · 年款: 2020, 2021

摘要: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

處置: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

問題分類 · Tesla Model Y

Tesla Model Y 各年款問題、申訴與召回 ›

延伸閱讀

常見問題

Tesla Model Y 的駕駛輔助系統問題常見嗎?

Tesla Model Y 的 3,749 筆申訴中有 1,286 筆(34.3%)與駕駛輔助系統有關,是這款車最大的問題類別。這個比例是全部追蹤車款駕駛輔助系統類佔比的 6.0 倍。

Tesla Model Y 哪些年款的駕駛輔助系統申訴最多?

按年款看,駕駛輔助系統類申訴以 2021 年款最多(424 筆,佔該年款申訴 40%),2025 年款最少(21 筆)。

Tesla Model Y 的駕駛輔助系統問題有召回嗎?

有 4 件召回案與這個類別有關,最近一件是 24V153000(2024-02-27,涵蓋 2020、2021與2022 年款)。