2025 款 Tesla Model S 问题、投诉与召回

少很多近期投诉太少，无法判断

NHTSA 收到 2025 款 Tesla Model S 的车主投诉共 6 条，折合每车龄年 3.4 条，投诉比一般车少很多（投诉指数 0.08；1.00 为全部跟踪车型的平均）。在我们跟踪的 86 款 2025 款车中，它的每年投诉数由少到多排第 6 名。与 Tesla 其他车型相比，它的投诉率低 94%；与其他电动车相比则低 93%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

数据有限：投诉不到 30 条，占比与指数不稳定。

投诉提交日期介于 2025-07-24 与 2026-02-17 之间。事故发生到提交投诉的中位延迟：10 天。

6投诉

3.4每车龄年投诉数

0.08投诉指数对比全部跟踪车型

2召回

0.0%涉及碰撞或起火的比例

4近 12 个月

分析

前一年款（2024）每年 13.6 条，比这一年款多。后一年款（2026）每年 7.0 条，比这一年款多。

最常见的问题类别是变速箱／动力系统（占投诉 33.3%），其次是轮胎、轮毂与悬挂（33.3%）与转向（16.7%）。变速箱／动力系统类投诉在这里的比例是全部跟踪车型的 2.9 倍。没有投诉提到碰撞、起火、受伤或死亡。

近 12 个月新增 4 条投诉。

NHTSA 列出该年款 2 项安全召回。有 4 项 NHTSA 调查涵盖该年款，最近一项是“FSD Collisions in Reduced Roadway Visibility Conditions”（工程分析，2026-03-18 开启，仍在进行中）。

投诉指数

对比全部跟踪车型0.08
对比 Tesla 其他车型0.06
对比其他 2025 年款0.07
对比其他电动车0.07
第 6 名／共 86 · 2025排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

201814.6 每年0.36
20194.1 每年0.1
202011.8 每年0.29
202130.9 每年0.77
202229.0 每年0.72
202330.1 每年0.75
202413.6 每年0.34
20253.4 每年0.08
20267.0 每年0.17

Tesla Model S 各年款问题、投诉与召回 ›

车主在抱怨什么

变速箱／动力系统2 · 33.3% · 2.85×
轮胎、轮毂与悬挂2 · 33.3% · 13.29×
转向1 · 16.7% · 2.61×
车身与结构1 · 16.7% · 1.83×

对比全部车型: 1.00 = 全部车型平均

问题分类: 未指明或其他 · 驾驶辅助系统 · 电气 · 轮胎、轮毂与悬挂 · 转向 · 车身与结构 · 刹车

投诉提交的年份

报告碰撞: 0
报告起火: 0
受伤: 0
死亡: 0

事故发生时的车龄

1 年内83.3%
1–2 年16.7%
2–3 年尚未到
3–5 年尚未到
5 年以上尚未到

事故车龄中位数: 8 个月

车主怎么说

The power train of my 2025 Tesla Model S failed. As a result, the car had several systems alert on my console that they were "unavailable" or "degraded", and in addition to the alerts I experienced their loss or degradation in real time.

变速箱／动力系统 · 2026-02-17 · ODI 11718413
The power train of my 2025 Model S failed similar to failure of 7-6-25 which I previously reported to NHTSA (complaint #11718413) and Tesla.

变速箱／动力系统 · 2026-02-17 · ODI 11718423
The turning signal button on the steering wheel doesn't respond intermittently. It's a safety hazard to not engage a turning signal when making a turn.

转向 · 2026-01-26 · ODI 11713304
I experienced excessive rear tire wear on both rear tires inner side The tire ended up blowing out on the rear passenger tire

轮胎、轮毂与悬挂 · 2025-12-13 · ODI 11704875
Tires wear excessivly due to incorect factory and non-adjustable camber settings causing extreme saftey concerns/blowouts, which are not visible without removal of tire or lifting of vehicle by average motorist.

轮胎、轮毂与悬挂 · 2025-09-26 · ODI 11689981

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 电动车

车型	投诉	每车龄年投诉数	投诉指数
2025 Tesla Model S	6	3.4	0.08
2025 Ford F-150 Lightning	8	4.5	0.11
2025 Ford Mustang Mach-E	14	7.8	0.19
2025 Tesla Model X	15	8.4	0.21
2025 Volkswagen ID.4	27	15.1	0.37
2025 Kia EV6	53	29.6	0.73
2025 Tesla Model Y	105	58.7	1.45
2025 Tesla Model 3	118	66.0	1.64
2025 Hyundai Ioniq 5	315	176.2	4.37

安全召回 (2)

BACK OVER PREVENTION:SOFTWARE 案号 25V002000 · 2025-01-07

摘要: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

处置: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION 案号 24V967000 · 2024-12-24

摘要: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

风险: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

处置: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

怎么查你的车有没有未完成的召回 ›

调查

FSD Collisions in Reduced Roadway Visibility Conditions 进行中

EA26002 · 工程分析 · ELECTRICAL SYSTEM:ADAS · 开启 2026-03-18 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time …
Traffic safety violations while Full Self Driving ("FSD") is engaged 进行中

PE25012 · 初步评估 · ELECTRICAL SYSTEM:ADAS · 开启 2025-10-07 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traﬃc safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation sy…
Compliance with Standing General Order 2021-01 Reporting Requirements 进行中

AQ25002 · 审计查询 · ELECTRICAL SYSTEM:ADAS · 开启 2025-08-20 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to b…
Actually Smart Summon sessions resulting in low-speed impacts. 已结案

PE24033 · 初步评估 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · 开启 2025-01-06 · 已结案 2026-04-03 · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…