InsightArise CarsU.S. Owner Complaint Index
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Hyundai Kona problems, complaints & recalls by model year

Fewer Worsening Within ±30% year on year

Across 9 model years (2018–2026), NHTSA has logged 966 owner complaints and 14 safety recalls for the Hyundai Kona. That averages 21.1 complaints per year on the road — fewer complaints than typical (index 0.52 against all tracked vehicles). Within the Subcompact SUVs segment it ranks #4 of 6 by complaints per year (#1 = fewest); the segment average is 22.7.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

966Complaints · 2018–2026
21.1Complaints per year on the road
0.52Complaint index vs. all tracked vehicles
14Campaigns · Do-not-drive / park-outside 3
207Last 12 months

Analysis

The trend is worsening. Measured on complaints filed in the first two years on the road and compared with other vehicles of the same model year, the 2023 and 2024 models run 226% above the 2018 and 2019 models (47 early complaints per model year versus 15).

The 2019 model year has the highest rate (31.8 complaints per year) and the 2018 model year the lowest (8.5). The 2019 model year runs at least 50% above this model's average of 21.1 complaints per year on the road across its tracked model years. The 2018 model year runs at least 40% below this model's average of 21.1 complaints per year on the road.

Across all tracked model years the most common problem area is Engine (46.4% of complaints), followed by Electrical (19.5%) and Unspecified or other (9.0%). Engine complaints are 2.1 times as common here as across all tracked vehicles. 67 complaints (6.9%) describe a crash or fire; across all model years owners report 49 injuries and 1 death.

In the last 12 months owners filed 207 complaints versus 200 in the previous 12 months — up 4%. The 2019 model year generated the most recent reports (46). Across model years, half of all reported incidents occur within 30 months of the model year's start.

Recalls: 14 recall campaigns across the tracked model years, most of them received in 2020 (3), 3 with a do-not-drive or park-outside warning. 2 NHTSA investigations have covered this model; the latest is “Pedestrian alert sounds” (defect petition, opened 2023-01-27, closed 2023-08-07).

Within its segment it has more complaints per year than Mazda CX-30, Kia Seltos and Subaru Crosstrek, but fewer than Toyota Corolla Cross and Honda HR-V.

Model years at a glance

2018: 8.5 8.5 2018 2019: 31.8 31.8 2019 2020: 27.5 27.5 2020 2021: 25.2 25.2 2021 2022: 26.9 26.9 2022 2023: 19.8 19.8 2023 2024: 24.0 24.0 2024 2025: 16.2 16.2 2025 2026: 10.0 10.0 2026
YearComplaintsComplaints per year on the roadComplaint indexComplaints in first 2 years on the roadvs. same-year averageLast 12 monthsRecallsMost common issue
2018 Fewest complaints 758.50.21 130.15 150 Engine View ›
2019 ▲50%+ 24831.80.79 180.23 464 ⚠ Engine View ›
2020 18727.50.68 911.62 305 ⚠ Engine View ›
2021 14625.20.62 510.83 321 Engine View ›
2022 12926.90.67 630.85 232 Engine View ›
2023 7519.80.49 470.57 152 ⚠ Electrical View ›
2024 6724.00.59 470.67 204 Electrical View ›
2025 Too new to rank 2916.20.4 —— 171 Electrical View ›
2026 Too new to rank 1010.00.25 —— 93 Electrical View ›

▲50%+ = 50%+ above this model's average yearly rate. “Too new to rank”: under two years on the road, so the model year cannot be named the one with the fewest complaints yet. 1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road. Complaints in first 2 years on the road: vs. same-year average. How we count

Trend · vs. same-year average

1.0 2018: 0.15 0.15 2018 2019: 0.23 0.23 2019 2020: 1.62 1.62 2020 2021: 0.83 0.83 2021 2022: 0.85 0.85 2022 2023: 0.57 0.57 2023 2024: 0.67 0.67 2024

Complaints in first 2 years on the road ÷ All-vehicle average (1.00)

When complaints were filed

2018: 10 10 2018 2019: 12 12 2019 2020: 29 29 2020 2021: 177 177 2021 2022: 115 115 2022 2023: 113 113 2023 2024: 139 139 2024 2025: 192 192 2025 2026: 179 179 2026

Last 12 months: 207 · Previous 12 months: 200 Within ±30% year on year

Problem areas

Engine ›

448 · 46.4% · 2.08 vs. all vehicles · Within ±30% year on year

Electrical ›

188 · 19.5% · 1.24 vs. all vehicles · Within ±30% year on year

Unspecified or other ›

87 · 9.0% · 1.0 vs. all vehicles · Falling

Transmission / powertrain ›

69 · 7.1% · 0.61 vs. all vehicles · Falling

Driver-assist systems ›

40 · 4.1% · 0.72 vs. all vehicles · Too few recent reports to judge

Brakes

32 · 3.3% · 0.55 vs. all vehicles · Too few recent reports to judge

Body & structure

23 · 2.4% · 0.26 vs. all vehicles · Too few recent reports to judge

Airbags & seat belts

16 · 1.7% · 0.44 vs. all vehicles · Too few recent reports to judge

Other

15 · 1.6% · 0.84 vs. all vehicles · Too few recent reports to judge

Fuel system

14 · 1.4% · 0.33 vs. all vehicles · Too few recent reports to judge

Steering

14 · 1.4% · 0.23 vs. all vehicles · Too few recent reports to judge

Wheels, tires & suspension

13 · 1.3% · 0.54 vs. all vehicles · Too few recent reports to judge

Lighting

7 · 0.7% · 0.47 vs. all vehicles · Too few recent reports to judge

Only problem areas with at least 40 complaints get their own page.

Vehicle age at incident

  • <1 yr23.5%
  • 1–2 yrs18.7%
  • 2–3 yrs16.6%
  • 3–5 yrs18.1%
  • 5+ yrs23.1%

Median age at incident: 30 months

What owners report

  • While driving my 2022 Hyundai Kona Electric at a low speed, pulling into a parking space, the electronic braking system suffered an immediate, catastrophic failure.
    Brakes · 2026-09-21 · ODI 11766004 · Crash
  • The contact leased a 2024 Hyundai Kona. The contact stated that while driving 30 MPH, the steering wheel independently turned from the left to the right, and the contact lost control of the vehicle. There was no warning light illuminated.
    Steering · 2026-08-20 · ODI 11758234
  • Large amounts of oil slipped past the damaged rings into the engine. Oil could not stay no matter how many oil changes and proper maintenance. Hard metal shards got loose into the engine causing the engine to blow.
    Engine · 2026-10-13 · ODI 11770772
  • My 2021 Kona has undergone five separate oil consumption checks. The engine is depleting oil at an abnormal rate, creating a clear risk of sudden catastrophic engine failure and highway stalling.
    Brakes · 2026-10-13 · ODI 11770754
  • The vehicle is a 2022 Hyundai Kona N Line, VIN [XXX]. The driver-assistance/safety systems have intermittently malfunctioned.
    Driver-assist systems · 2026-10-12 · ODI 11770622

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · Subcompact SUVs

#ModelsComplaintsComplaints per year on the roadComplaint indexTrendRecent activityRecallsMost common issue
1Mazda CX-30 2549.40.23 ImprovingRising7 Engine
2Kia Seltos 55920.10.5 ImprovingWithin ±30% year on year4 Engine
3Subaru Crosstrek 90320.10.5 ImprovingRising13 Body & structure
4Hyundai Kona 96621.10.52 WorseningWithin ±30% year on year14 Engine
5Toyota Corolla Cross 29521.60.53 WorseningWithin ±30% year on year7 Engine
6Honda HR-V 1,49039.40.98 WorseningWithin ±30% year on year12 Body & structure

Recalls by year received

2020: 3 3 2020 2021: 2 2 2021 2022: 1 1 2022 2023: 3 3 2023 2024: 2 2 2024 2026: 3 3 2026
  • Campaigns: 14
  • Do-not-drive / park-outside: 3
  • Over-the-air fix: 0

Safety recalls: 2018 (0) · 2019 (4) · 2020 (5) · 2021 (1) · 2022 (2) · 2023 (2) · 2024 (4) · 2025 (1) · 2026 (3)

Investigations

  • Pedestrian alert sounds Closed
    DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2019, 2020, 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

  • Loss of Motive Power Closed
    DP22003 · defect petition · ENGINE · Opened 2022-09-12 · Closed 2023-12-12 · Model years: 2018, 2019, 2020, 2022

    The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…