InsightArise CarsU.S. Owner Complaint Index
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2019 Hyundai Kona problems, complaints & recalls

Fewer Steady

NHTSA has received 241 owner complaints about the 2019 Hyundai Kona, or 31.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.75, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #41 for fewest complaints per year. Against other Hyundai models its rate is 43% lower; against other Subcompact SUVs it is 28% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2018-12-25 and 2026-08-18. Median delay from incident to filing: 28 days.

241Complaints
31.4Complaints per year on the road
0.75Complaint index vs. all tracked vehicles
4Recalls · ⚠ 2
7.1%Share involving a crash or fire
44Last 12 months

Analysis

The previous model year (2018) drew 8.5 complaints per year, fewer than this one. The following model year (2020) drew 27.6 per year, fewer than this one. In its first two years on the road the 2019 model collected 18 complaints, 78% lower than the average vehicle of the same model year.

The most common problem area is Engine (57.7% of complaints), followed by Electrical (18.7%) and Transmission / powertrain (5.8%). Engine complaints are 2.6 times as common here as across all tracked vehicles. Within Engine reports, owners most often mention “engine”, “oil”, “piston”, “rings” and “stalled”. 17 reports (7.1%) describe a crash or fire; owners mention 7 injuries and 0 deaths.

Half of the reported incidents happened within 48 months of the model year's start; the busiest period was after five years (40% of incidents). In the last 12 months 44 new complaints were filed, versus 34 in the 12 months before — a steady pace.

NHTSA lists 4 safety recalls for this model year, 2 with a do-not-drive or park-outside warning. 78% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).

Complaint index

  • vs. all tracked vehicles0.75
  • vs. other Hyundai models0.57
  • vs. other 2019 models0.69
  • vs. other Subcompact SUVs1.28
  • Complaints in first 2 years on the road · vs. same-year average (18)0.22
  • #41 of 76 · 2019Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20188.5 per year0.2
  • 201931.4 per year0.75
  • 202027.6 per year0.66
  • 202124.9 per year0.59
  • 202226.3 per year0.62
  • 202319.6 per year0.47
  • 202423.9 per year0.57
  • 202517.3 per year0.41

Hyundai Kona problems, complaints & recalls by model year ›

What owners complain about

  • Engine139 · 57.7% · 2.6×
  • Electrical45 · 18.7% · 1.19×
  • Transmission / powertrain14 · 5.8% · 0.5×
  • Interior & equipment11 · 4.6% · 0.51×
  • Fuel system9 · 3.7% · 0.86×
  • Body & structure6 · 2.5% · 0.27×
  • Airbags & seat belts5 · 2.1% · 0.55×
  • Driver-assist systems4 · 1.7% · 0.3×

vs. all vehicles: 1.00 = All-vehicle average

Engine · Common terms in reports

  • engine107
  • oil64
  • piston18
  • rings13
  • stalled27
  • consumption18

Electrical · Common terms in reports

  • notification electrical17
  • system recall14
  • electrical system18
  • battery24
  • distribution disconnect14
  • reasonable17

Transmission / powertrain · Common terms in reports

  • clutch3
  • accelerate4
  • transmission4
  • needs3
  • light4

Problem areas: Engine · Electrical · Interior & equipment · Transmission / powertrain

When complaints were filed

2018: 1 1 2018 2019: 8 8 2019 2020: 9 9 2020 2021: 62 62 2021 2022: 33 33 2022 2023: 23 23 2023 2024: 34 34 2024 2025: 39 39 2025 2026: 32 32 2026
  • Crashes reported: 13
  • Fires reported: 6
  • Injuries: 7
  • Deaths: 0

Vehicle age at incident

  • <1 yr5.0%
  • 1–2 yrs7.1%
  • 2–3 yrs29.0%
  • 3–5 yrs19.1%
  • 5+ yrs39.8%

Median age at incident: 48 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2019 · Subcompact SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2019 Honda HR-V23130.10.72
2019 Hyundai Kona24131.40.75
2019 Subaru Crosstrek28437.00.88

Safety recalls (4)

ENGINE Campaign 21V301000 · 2021-04-28

Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Campaign 21V127000 · 2021-03-01

⚠ Park-outside / do-not-drive warning

Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Risk: An electrical short in the Li-ion battery increases the risk of a fire.

Remedy: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE Campaign 20V748000 · 2020-12-01

Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Risk: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE Campaign 20V630000 · 2020-10-13

⚠ Park-outside / do-not-drive warning

Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Risk: An electrical short in the Li-ion battery increases the risk of a fire.

Remedy: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2019 Hyundai Kona?

241 complaints were filed with NHTSA for the 2019 Hyundai Kona, or about 31.4 per year on the road.

What is the most common problem reported for the 2019 Hyundai Kona?

The most common category is Engine, accounting for 57.7% of complaints.

Does the 2019 Hyundai Kona have any recalls?

NHTSA lists 4 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).

Is the 2019 Hyundai Kona still generating complaints?

In the last 12 months 44 new complaints were filed, versus 34 in the 12 months before — a steady pace.

How does the 2019 Hyundai Kona compare with similar vehicles?

NHTSA has received 241 owner complaints about the 2019 Hyundai Kona, or 31.4 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.75, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #41 for fewest complaints per year. Against other Hyundai models its rate is 43% lower; against other Subcompact SUVs it is 28% higher.