NHTSA has received 67 owner complaints about the 2024 Hyundai Kona, or 24.0 per year on the road — fewer complaints than typical (complaint index 0.59, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #47 of 89 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 56% lower; against other Subcompact SUVs it is 6% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-12-05 and 2026-09-27. Median delay from incident to filing: 8 days.
67Complaints
24.0Complaints per year on the road
0.59Complaint index vs. all tracked vehicles
4Recalls
7.5%Share involving a crash or fire
20Last 12 months
Analysis
The previous model year (2023) drew 19.8 complaints per year, fewer than this one. The following model year (2025) drew 16.2 per year, fewer than this one. In its first two years on the road the 2024 model collected 47 complaints, 33% lower than the average vehicle of the same model year.
The most common problem area is Electrical (52.2% of complaints), followed by Engine (14.9%) and Transmission / powertrain (7.5%). Electrical complaints are 3.3 times as common here as across all tracked vehicles. 5 reports (7.5%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 14 months of the model year's start; the busiest period was the first year (46% of incidents). In the last 12 months 20 new complaints were filed, versus 34 in the 12 months before — down 41%.
NHTSA lists 4 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.59
vs. other Hyundai models0.44
vs. other 2024 models0.62
vs. other Subcompact SUVs1.06
Complaints in first 2 years on the road · vs. same-year average (47)0.67
The contact leased a 2024 Hyundai Kona. The contact stated that while driving 30 MPH, the steering wheel independently turned from the left to the right, and the contact lost control of the vehicle. There was no warning light illuminated.
Steering · 2026-08-20 · ODI 11758234
The contact owned a 2024 Hyundai Kona. The contact stated that while driving and pulling out of a parking space, the steering wheel turned to the right and then left, after which the vehicle lost power and steering capability.
Steering · 2026-06-18 · ODI 11745098 · Crash
sitting at a light, pressing the accelerator, the engine remaining on but the vehicle not accelerating.
Unspecified or other · 2026-09-27 · ODI 11767206
This mainly concerns the forward collision detection sensor, if that’s even what it’s actually called. My vehicle is available for testing and inspection. I was driving on an interstate, with my adaptive cruise control set to 75 mph.
Driver-assist systems · 2026-09-03 · ODI 11762027
Consider taking a coffee break distracts driver. This issue warrants immediate consideration for a recall. Anytime I drive, this warning keeps going off shortly after going on a windy or pothole filled road (all of PA).
Unspecified or other · 2026-08-27 · ODI 11760057
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Kona Electric and 2024-2026 Kona vehicles. The seat belt buckle in the rear center seat may fail to properly restrain an occupant during a crash.
Risk: A seat belt buckle that fails to properly restrain an occupant in a crash increases the risk of injury.
Remedy: Passengers are advised not to use the rear center seat until the recall remedy is performed. Dealers will replace the seat belt buckle assembly, free of charge. Owner notification letters were mailed September 2, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 306. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 15, 2026.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the exhaust gas recirculation valve assembly, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 260.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The 12-Volt battery cables may chafe against the engine control module bracket and short circuit during a crash.
Risk: A short circuit increases the risk of an engine compartment fire.
Remedy: Dealers will install sheathing over the wiring, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 252.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The seat belt assemblies in the right and left rear seats may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupation Crash Protection" and 209, "Seat Belt Assemblies."
Risk: A seat belt that does not function properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the seat belt retractor as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 250.
