InsightArise CarsU.S. Owner Complaint Index
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2024 Hyundai Kona problems, complaints & recalls

Fewer Falling

NHTSA has received 64 owner complaints about the 2024 Hyundai Kona, or 23.9 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.57, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #48 for fewest complaints per year. Against other Hyundai models its rate is 57% lower; against other Subcompact SUVs it is about the same.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-12-05 and 2026-08-27. Median delay from incident to filing: 8 days.

64Complaints
23.9Complaints per year on the road
0.57Complaint index vs. all tracked vehicles
4Recalls
7.8%Share involving a crash or fire
20Last 12 months

Analysis

The previous model year (2023) drew 19.6 complaints per year, fewer than this one. The following model year (2025) drew 17.3 per year, fewer than this one. In its first two years on the road the 2024 model collected 47 complaints, 33% lower than the average vehicle of the same model year.

The most common problem area is Electrical (54.7% of complaints), followed by Engine (15.6%) and Transmission / powertrain (7.8%). Electrical complaints are 3.5 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “headlights”, “seconds”, “night”, “turned” and “infotainment”. 5 reports (7.8%) describe a crash or fire; owners mention 5 injuries and 0 deaths.

Half of the reported incidents happened within 14 months of the model year's start; the busiest period was the first year (47% of incidents). In the last 12 months 20 new complaints were filed, versus 32 in the 12 months before — the pace is falling.

NHTSA lists 4 safety recalls for this model year. 70% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.57
  • vs. other Hyundai models0.43
  • vs. other 2024 models0.62
  • vs. other Subcompact SUVs0.97
  • Complaints in first 2 years on the road · vs. same-year average (47)0.67
  • #48 of 89 · 2024Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20188.5 per year0.2
  • 201931.4 per year0.75
  • 202027.6 per year0.66
  • 202124.9 per year0.59
  • 202226.3 per year0.62
  • 202319.6 per year0.47
  • 202423.9 per year0.57
  • 202517.3 per year0.41

Hyundai Kona problems, complaints & recalls by model year ›

What owners complain about

  • Electrical35 · 54.7% · 3.47×
  • Engine10 · 15.6% · 0.7×
  • Transmission / powertrain5 · 7.8% · 0.67×
  • Steering3 · 4.7% · 0.72×
  • Interior & equipment3 · 4.7% · 0.52×
  • Brakes2 · 3.1% · 0.51×
  • Driver-assist systems2 · 3.1% · 0.54×
  • Other2 · 3.1% · 1.71×

vs. all vehicles: 1.00 = All-vehicle average

Electrical · Common terms in reports

  • headlights10
  • seconds10
  • night9
  • turned11
  • infotainment6
  • electrical8

Engine · Common terms in reports

  • lost motive3
  • engine8
  • motive power3
  • undisclosed speed3
  • freeway3
  • displayed3

Problem areas: Engine · Electrical · Interior & equipment · Transmission / powertrain

When complaints were filed

2023: 2 2 2023 2024: 23 23 2024 2025: 22 22 2025 2026: 17 17 2026
  • Crashes reported: 5
  • Fires reported: 0
  • Injuries: 5
  • Deaths: 0

Vehicle age at incident

  • <1 yr46.9%
  • 1–2 yrs31.2%
  • 2–3 yrs21.9%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 14 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2024 · Subcompact SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2024 Mazda CX-303011.20.27
2024 Kia Seltos4215.70.37
2024 Toyota Corolla Cross4817.90.43
2024 Hyundai Kona6423.90.57
2024 Honda HR-V10740.00.95
2024 Subaru Crosstrek11342.21.0

Safety recalls (4)

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Campaign 26V452000 · 2026-07-14

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Kona Electric and 2024-2026 Kona vehicles. The seat belt buckle in the rear center seat may fail to properly restrain an occupant during a crash.

Risk: A seat belt buckle that fails to properly restrain an occupant in a crash increases the risk of injury.

Remedy: Passengers are advised not to use the rear center seat until the recall remedy is performed. Dealers will replace the seat belt buckle assembly, free of charge. Owner notification letters are expected to be mailed September 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 306. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 15, 2026.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Campaign 24V308000 · 2024-05-01

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the exhaust gas recirculation valve assembly, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 260.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Campaign 23V901000 · 2023-12-26

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The 12-Volt battery cables may chafe against the engine control module bracket and short circuit during a crash.

Risk: A short circuit increases the risk of an engine compartment fire.

Remedy: Dealers will install sheathing over the wiring, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 252.

SEAT BELTS:REAR/OTHER:RETRACTOR Campaign 23V650000 · 2023-09-22

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The seat belt assemblies in the right and left rear seats may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupation Crash Protection" and 209, "Seat Belt Assemblies."

Risk: A seat belt that does not function properly may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and replace the seat belt retractor as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 250.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2024 Hyundai Kona?

64 complaints were filed with NHTSA for the 2024 Hyundai Kona, or about 23.9 per year on the road.

What is the most common problem reported for the 2024 Hyundai Kona?

The most common category is Electrical, accounting for 54.7% of complaints.

Does the 2024 Hyundai Kona have any recalls?

NHTSA lists 4 safety recall(s) for this model year.

Is the 2024 Hyundai Kona still generating complaints?

In the last 12 months 20 new complaints were filed, versus 32 in the 12 months before — the pace is falling.

How does the 2024 Hyundai Kona compare with similar vehicles?

NHTSA has received 64 owner complaints about the 2024 Hyundai Kona, or 23.9 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.57, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #48 for fewest complaints per year. Against other Hyundai models its rate is 57% lower; against other Subcompact SUVs it is about the same.