InsightArise CarsU.S. Owner Complaint Index
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2024 Toyota Corolla Cross problems, complaints & recalls

Far fewer Steady

NHTSA has received 48 owner complaints about the 2024 Toyota Corolla Cross, or 17.9 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.43, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #39 for fewest complaints per year. Against other Toyota models its rate is 48% lower; against other Subcompact SUVs it is 27% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2024-03-07 and 2026-08-20. Median delay from incident to filing: 3 days.

48Complaints
17.9Complaints per year on the road
0.43Complaint index vs. all tracked vehicles
3Recalls
16.7%Share involving a crash or fire
15Last 12 months

Analysis

The previous model year (2023) drew 47.9 complaints per year, more than this one. The following model year (2025) drew 11.4 per year, fewer than this one. In its first two years on the road the 2024 model collected 36 complaints, 49% lower than the average vehicle of the same model year.

The most common problem area is Electrical (22.9% of complaints), followed by Engine (12.5%) and Driver-assist systems (12.5%). Within Electrical reports, owners most often mention “red”, “button”, “restart”, “brake” and “park”. 8 reports (16.7%) describe a crash or fire; owners mention 7 injuries and 0 deaths.

Half of the reported incidents happened within 10 months of the model year's start; the busiest period was the first year (58% of incidents). In the last 12 months 15 new complaints were filed, versus 20 in the 12 months before — a steady pace.

NHTSA lists 3 safety recalls for this model year. 44% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.43
  • vs. other Toyota models0.52
  • vs. other 2024 models0.47
  • vs. other Subcompact SUVs0.73
  • Complaints in first 2 years on the road · vs. same-year average (36)0.51
  • #39 of 89 · 2024Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20229.6 per year0.23
  • 202347.9 per year1.14
  • 202417.9 per year0.43
  • 202511.4 per year0.27

Toyota Corolla Cross problems, complaints & recalls by model year ›

What owners complain about

  • Electrical11 · 22.9% · 1.45×
  • Engine6 · 12.5% · 0.56×
  • Driver-assist systems6 · 12.5% · 2.18×
  • Lighting6 · 12.5% · 8.0×
  • Brakes5 · 10.4% · 1.71×
  • Body & structure5 · 10.4% · 1.13×
  • Interior & equipment5 · 10.4% · 1.16×
  • Transmission / powertrain2 · 4.2% · 0.36×

vs. all vehicles: 1.00 = All-vehicle average

Electrical · Common terms in reports

  • red3
  • button3
  • restart3
  • brake4
  • park3
  • dangerous3

Problem areas: Engine

When complaints were filed

2024: 25 25 2024 2025: 11 11 2025 2026: 12 12 2026
  • Crashes reported: 7
  • Fires reported: 1
  • Injuries: 7
  • Deaths: 0

Vehicle age at incident

  • <1 yr58.3%
  • 1–2 yrs20.8%
  • 2–3 yrs20.8%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 10 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2024 · Subcompact SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2024 Mazda CX-303011.20.27
2024 Kia Seltos4215.70.37
2024 Toyota Corolla Cross4817.90.43
2024 Hyundai Kona6423.90.57
2024 Honda HR-V10740.00.95
2024 Subaru Crosstrek11342.21.0

Safety recalls (3)

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Campaign 26V203000 · 2026-03-31

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Remedy: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING Campaign 24V708000 · 2024-09-20

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

EQUIPMENT:OTHER:LABELS Campaign 24V548000 · 2024-07-23

Summary: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2024 Toyota Corolla Cross?

48 complaints were filed with NHTSA for the 2024 Toyota Corolla Cross, or about 17.9 per year on the road.

What is the most common problem reported for the 2024 Toyota Corolla Cross?

The most common category is Electrical, accounting for 22.9% of complaints.

Does the 2024 Toyota Corolla Cross have any recalls?

NHTSA lists 3 safety recall(s) for this model year.

Is the 2024 Toyota Corolla Cross still generating complaints?

In the last 12 months 15 new complaints were filed, versus 20 in the 12 months before — a steady pace.

How does the 2024 Toyota Corolla Cross compare with similar vehicles?

NHTSA has received 48 owner complaints about the 2024 Toyota Corolla Cross, or 17.9 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.43, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #39 for fewest complaints per year. Against other Toyota models its rate is 48% lower; against other Subcompact SUVs it is 27% lower.