2025 Toyota Corolla Cross problems, complaints & recalls
NHTSA has received 21 owner complaints about the 2025 Toyota Corolla Cross, or 11.7 per year on the road — far fewer complaints than typical (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #22 of 86 by complaints per year (#1 = fewest). Against other Toyota models its rate is 66% lower; against other Subcompact SUVs it is 48% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-01-14 and 2026-10-12. Median delay from incident to filing: 5 days.
Analysis
The previous model year (2024) drew 18.3 complaints per year, more than this one.
The most common problem area is Driver-assist systems (19.0% of complaints), followed by Transmission / powertrain (14.3%) and Electrical (14.3%). Driver-assist systems complaints are 3.3 times as common here as across all tracked vehicles. 1 report (4.8%) describes a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 7 months of the model year's start; the busiest period was the first year (71% of incidents). In the last 12 months 13 new complaints were filed, versus 8 in the 12 months before — up 62%.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.29
- vs. other Toyota models0.34
- vs. other 2025 models0.24
- vs. other Subcompact SUVs0.52
- #22 of 86 · 2025Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
Other model years
Toyota Corolla Cross problems, complaints & recalls by model year ›
When complaints were filed
- Crashes reported: 1
- Fires reported: 0
- Injuries: 0
- Deaths: 0
Vehicle age at incident
Median age at incident: 7 months
What owners report
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while in a parking lot, a parking spot opened, and the contact planned to take the spot. While the vehicle was in reverse(R), the vehicle crashed into the front end of another vehicle.
I was driving on the XXX freeway going towards [XXX] and my sunroof exploded while I was driving. The sunroof was shattered. I was maybe 15 to 20 minutes from my exit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while driving at highway speeds with the adaptive cruise control activated and activating the left turn signal to overtake another vehicle, the vehicle immediately accelerated to the set…
I turned on the car after it had been sitting in the hot sun for about 4 hours (after a 180 mile trip). When I turned on the vehicle, about a minute into driving (on a gravel driveway), the car started blaring multiple lights and the steering wheel locked.
At around 4:20 pm I was turning left at a stop sign (did not put on turning signal) and then about 30 feet later, turning right at a light. This is the same location I have driven for the past month.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2025 · Subcompact SUVs
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2025 Kia Seltos | 13 | 7.3 | 0.18 |
| 2025 Toyota Corolla Cross | 21 | 11.7 | 0.29 |
| 2025 Mazda CX-30 | 26 | 14.5 | 0.36 |
| 2025 Hyundai Kona | 29 | 16.2 | 0.4 |
| 2025 Subaru Crosstrek | 44 | 24.6 | 0.61 |
| 2025 Honda HR-V | 47 | 26.3 | 0.65 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.