NHTSA has received 120 owner complaints about the 2024 Subaru Crosstrek, or 43.0 per year on the road — a typical number of complaints (complaint index 1.07, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #66 of 89 by complaints per year (#1 = fewest). Against other Subaru models its rate is 18% higher; against other Subcompact SUVs it is 90% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-09-22 and 2026-10-07. Median delay from incident to filing: 7 days.
120Complaints
43.0Complaints per year on the road
1.07Complaint index vs. all tracked vehicles
2Recalls
9.2%Share involving a crash or fire
49Last 12 months
Analysis
The previous model year (2023) drew 9.0 complaints per year, fewer than this one. The following model year (2025) drew 24.6 per year, fewer than this one. In its first two years on the road the 2024 model collected 93 complaints, 32% higher than the average vehicle of the same model year.
The most common problem area is Unspecified or other (22.5% of complaints), followed by Body & structure (18.3%) and Lighting (9.2%). Unspecified or other complaints are 2.5 times as common here as across all tracked vehicles. 11 reports (9.2%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 14 months of the model year's start; the busiest period was the first year (45% of incidents). In the last 12 months 49 new complaints were filed, versus 33 in the 12 months before — up 48%.
NHTSA lists 2 safety recalls for this model year.
Complaint index
vs. all tracked vehicles1.07
vs. other Subaru models1.18
vs. other 2024 models1.11
vs. other Subcompact SUVs1.9
Complaints in first 2 years on the road · vs. same-year average (93)1.32
The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed and attempting to slow down during a turn, the brakes failed to function properly and caused a delay while braking.
Brakes · 2026-09-22 · ODI 11766168 · Crash
I was backing out of my driveway at 630 am this morning, September 21, 2026 when I heard what sounded like a loud crash. However, if anything had been in my car’s line of vision a beep would go off to alert me and that didn’t happen.
Brakes · 2026-09-21 · ODI 11765860 · Crash
Car was driving at highway speed when I noticed that the car was shifting. Started driving up the hill and then a loud clanking noise started. Pulled over and put the car in park only then did the oil pressure light come on.
Engine · 2026-10-07 · ODI 11769760
Driver side mirror vibrates/shakes (not the housing just the mirror) I am still under warranty and Subaru service techs said they could see the issue but looked for a cause and said nothing was found and therefore couldn’t be a faulty part.
Unspecified or other · 2026-09-20 · ODI 11765598
While driving on the [XXX] my car lost power while in drive. I coasted onto the should. I could not get the car out of gear or put the car in park. I chocked the rear tire. I opened the hood. The positive cable had popped off the battery post.
Electrical · 2026-09-03 · ODI 11761863
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
POWER TRAIN:DRIVELINE:DRIVESHAFT Campaign 23V754000 · 2023-11-09
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Risk: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
