NHTSA has received 113 owner complaints about the 2024 Subaru Crosstrek, or 42.2 per year on the road — a typical number of complaints for a vehicle of its age (complaint index 1.00, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #66 for fewest complaints per year. Against other Subaru models its rate is 7% higher; against other Subcompact SUVs it is 72% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-09-22 and 2026-09-01. Median delay from incident to filing: 8 days.
113Complaints
42.2Complaints per year on the road
1.0Complaint index vs. all tracked vehicles
2Recalls
8.0%Share involving a crash or fire
44Last 12 months
Analysis
The previous model year (2023) drew 9.3 complaints per year, fewer than this one. The following model year (2025) drew 25.7 per year, fewer than this one. In its first two years on the road the 2024 model collected 93 complaints, 32% higher than the average vehicle of the same model year.
The most common problem area is Interior & equipment (23.0% of complaints), followed by Body & structure (19.5%) and Lighting (9.7%). Interior & equipment complaints are 2.6 times as common here as across all tracked vehicles. Within Interior & equipment reports, owners most often mention “siriusxm”, “advertisements”, “infotainment”, “screen” and “navigation”. 9 reports (8.0%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 13 months of the model year's start; the busiest period was the first year (48% of incidents). In the last 12 months 44 new complaints were filed, versus 37 in the 12 months before — a steady pace.
NHTSA lists 2 safety recalls for this model year. 9% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles1.0
vs. other Subaru models1.07
vs. other 2024 models1.1
vs. other Subcompact SUVs1.72
Complaints in first 2 years on the road · vs. same-year average (93)1.32
The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at 35 MPH, the contact's vehicle crashed into another vehicle while having the right of way.
The contact owns a 2024 Subaru Crosstrek. The contact stated that after driving and parking the vehicle, the contact became aware that there was smoke coming from the vehicle.
Engine · 2026-02-20 · ODI 11719299 · Fire
At 26,453 miles, the check engins lights all came on and the vehicle wouldn't run. It was determined that the intake valves had excessive carbon build-up on them. The issue was repaired by the dealer.
Engine · 2026-09-01 · ODI 11761293
Drivers side mirror shakes when in motion mainly on uneven roads, slurry sealed roads and freeway. 4 service visits with parts replaced at each visit - vibration still an issue.
Body & structure · 2026-08-18 · ODI 11757799
After about an hour of driving, the vehicle’s steering wheel required slightly more force to turn when changing direction of travel., almost like it was getting stuck.
Steering · 2026-08-14 · ODI 11757077
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
POWER TRAIN:DRIVELINE:DRIVESHAFT Campaign 23V754000 · 2023-11-09
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Risk: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2024 Subaru Crosstrek?
113 complaints were filed with NHTSA for the 2024 Subaru Crosstrek, or about 42.2 per year on the road.
What is the most common problem reported for the 2024 Subaru Crosstrek?
The most common category is Interior & equipment, accounting for 23.0% of complaints.
Does the 2024 Subaru Crosstrek have any recalls?
NHTSA lists 2 safety recall(s) for this model year.
Is the 2024 Subaru Crosstrek still generating complaints?
In the last 12 months 44 new complaints were filed, versus 37 in the 12 months before — a steady pace.
How does the 2024 Subaru Crosstrek compare with similar vehicles?
NHTSA has received 113 owner complaints about the 2024 Subaru Crosstrek, or 42.2 per year on the road — a typical number of complaints for a vehicle of its age (complaint index 1.00, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #66 for fewest complaints per year. Against other Subaru models its rate is 7% higher; against other Subcompact SUVs it is 72% higher.