Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-03-30 and 2026-09-01. Median delay from incident to filing: 16 days.
Safety recalls (12)
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 26V489000 · 2026-07-28
Summary: Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL Campaign 26V104000 · 2026-02-20
Summary: Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
VISIBILITY:SUN/MOON ROOF ASSEMBLY Campaign 25V729000 · 2025-10-24
Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Expedition, Lincoln Navigator, 2021-2023 F-150, 2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The moonroof wind deflector clips may be inadequately attached to the moonroof frame, which can result in the wind deflector detaching from the vehicle.
Risk: A detached wind deflector can become a road hazard and increase the risk of a crash.
Remedy: Dealers will inspect and repair the moonroof wind deflector as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 30, 2025.
POWER TRAIN:AXLE HUBS Campaign 25V512000 · 2025-08-08
Summary: Ford Motor Company (Ford) is recalling certain 2023-2025 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.
Risk: Damaged axle hub splines can result in a vehicle rollaway when in park without the parking brake applied or cause a loss of drive power. Either of these conditions can increase the risk of a crash.
Remedy: Dealers will replace the left and right rear axle shaft assemblies, free of charge. This is a phased recall. Ford owners will receive letters in multiple phases, beginning August 2025 through Winter 2025. Phase 1 will include 2023 F-150 model year vehicles. Phase 2 will include 2025 F-150 model year vehicles and Phase 3 will include 2024 F-150 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed August 22, 2025. Owner notification letters were mailed August 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S82. This recall expands previous NHTSA recall number 23V896.
BACK OVER PREVENTION:SOFTWARE Campaign 25V315000 · 2025-05-09
Summary: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
EQUIPMENT:OTHER:LABELS Campaign 24V852000 · 2024-11-08
Summary: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
POWER TRAIN:AXLE HUBS Campaign 23V896000 · 2023-12-22
Summary: Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.
Risk: Damaged axle hub splines can result in a vehicle rollaway when the vehicle is in park without the parking brake applied or cause a loss of drive power. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will replace the left and right rear axle shaft assemblies, free of charge. Owner notification letters were mailed on May 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S65.
STEERING:COLUMN Campaign 23V847000 · 2023-12-15
Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Risk: A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.
PARKING BRAKE:ELECTRICAL Campaign 23V509000 · 2023-07-21
Summary: Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with a single exhaust system. Contact with the rear axle housing may damage the wiring harness, causing the electric parking brake to activate unexpectedly.
Risk: Unexpected activation of the electric parking brake while driving increases the risk of a crash.
Remedy: Dealers will install a protective tie strap, tape wrap, and replace the harness as necessary, free of charge. Owner notification letters were mailed February 12, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S35.
POWER TRAIN:AXLE ASSEMBLY Campaign 23V128000 · 2023-02-24
Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
Risk: A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.
Remedy: Dealers will replace the front axle pinion gear set. If there is a broken front axle pinion, the entire axle assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S07.
POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 23V070000 · 2023-02-10
Summary: Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Risk: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
AIR BAGS:FRONTAL Campaign 23V072000 · 2023-02-10
Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150 vehicles. The instrument panel top cover on the passenger-side may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the passenger instrument panel top cover, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C01.
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