NHTSA has received 100 owner complaints about the 2023 Hyundai Sonata, or 27.2 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.65, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #53 for fewest complaints per year. Against other Hyundai models its rate is 51% lower; against other Midsize sedans it is 32% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2022-12-18 and 2026-08-07. Median delay from incident to filing: 13 days.
100Complaints
27.2Complaints per year on the road
0.65Complaint index vs. all tracked vehicles
2Recalls · ⚠ 1
8.0%Share involving a crash or fire
31Last 12 months
Analysis
The previous model year (2022) drew 23.5 complaints per year, fewer than this one. The following model year (2024) drew 20.2 per year, fewer than this one. In its first two years on the road the 2023 model collected 53 complaints, 36% lower than the average vehicle of the same model year.
The most common problem area is Engine (36.0% of complaints), followed by Fuel system (29.0%) and Transmission / powertrain (11.0%). Engine complaints are 1.6 times as common here as across all tracked vehicles. Within Engine reports, owners most often mention “engine”, “n-line”, “power”, “ehrs” and “fuel injector”. 8 reports (8.0%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 22 months of the model year's start; the busiest period was the third year (32% of incidents). In the last 12 months 31 new complaints were filed, versus 28 in the 12 months before — a steady pace.
NHTSA lists 2 safety recalls for this model year, 1 with a do-not-drive or park-outside warning. 40% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles0.65
vs. other Hyundai models0.49
vs. other 2023 models0.65
vs. other Midsize sedans0.68
Complaints in first 2 years on the road · vs. same-year average (53)0.64
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well.
Electrical · 2026-03-13 · ODI 11724237 · Crash
Recall 286 my vehicle suffered from this causing heat module failure misfire in cylinder 2 and high pressure in gas tank.
Engine · 2026-03-04 · ODI 11722063 · Crash
I own a 2023 Hyundai Sonata SEL. Over approximately three years, the vehicle experienced four separate incidents involving sudden loss of engine power and recurring fuel injector/powertrain problems.
Engine · 2026-08-07 · ODI 11755422
The contact owns a 2023 Hyundai Sonata. The contact stated that while driving approximately 15-40 MPH, the vehicle was sputtering and shaking abnormally. The failure was a recurring failure.
Fuel system · 2026-07-29 · ODI 11753540
The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the transmission shifted into neutral(N) and failed to shift into park or drive on three occasions. The vehicle was restarted.
Transmission / powertrain · 2026-06-15 · ODI 11744098
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Risk: A melted fuel tank can leak, increasing the risk of a fire.
Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP Campaign 23V526000 · 2023-07-27
⚠ Park-outside / do-not-drive warning
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2023 Hyundai Sonata?
100 complaints were filed with NHTSA for the 2023 Hyundai Sonata, or about 27.2 per year on the road.
What is the most common problem reported for the 2023 Hyundai Sonata?
The most common category is Engine, accounting for 36.0% of complaints.
Does the 2023 Hyundai Sonata have any recalls?
NHTSA lists 2 safety recall(s) for this model year.
Is the 2023 Hyundai Sonata still generating complaints?
In the last 12 months 31 new complaints were filed, versus 28 in the 12 months before — a steady pace.
How does the 2023 Hyundai Sonata compare with similar vehicles?
NHTSA has received 100 owner complaints about the 2023 Hyundai Sonata, or 27.2 per year on the road — fewer complaints than typical for a vehicle of its age (complaint index 0.65, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #53 for fewest complaints per year. Against other Hyundai models its rate is 51% lower; against other Midsize sedans it is 32% lower.