Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-04-02 and 2026-10-13. Median delay from incident to filing: 6 days.
Analysis
The previous model year (2022) drew 64.7 complaints per year, more than this one. The following model year (2024) drew 81.0 per year, more than this one. In its first two years on the road the 2023 model collected 122 complaints, 47% higher than the average vehicle of the same model year.
The most common problem area is Engine (18.8% of complaints), followed by Electrical (18.3%) and Brakes (13.1%). 13 reports (5.7%) describe a crash or fire; owners mention 9 injuries and 0 deaths.
Half of the reported incidents happened within 21 months of the model year's start; the busiest period was the second year (38% of incidents). In the last 12 months 52 new complaints were filed, versus 79 in the 12 months before — down 34%.
NHTSA lists 9 safety recalls for this model year. 1 NHTSA investigation covers this model year; the most recent is “Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate” (recall query, opened 2024-04-04, closed 2025-03-26).
Safety recalls (9)
TIRES:TEMPORARY/EMERGENCY SPARE TIRE Campaign 26V663000 · 2026-10-08
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025 CR-V Fuel Cell EV vehicles that were previously remedied under NHTSA recall number 26V366. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Risk: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy: Dealers will inspect and replace the tire repair kit nozzle, as necessary, free of charge. Owner notification letters are expected to be mailed November 16, 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is PPW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 17, 2026. Vehicles previously repaired under recall 26V366 will need to have the new remedy completed.
TIRES:TEMPORARY/EMERGENCY SPARE TIRE Campaign 26V366000 · 2026-06-04
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
Risk: A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
Remedy: Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.
SEATS:CRITICAL FASTENERS Campaign 26V054000 · 2026-01-29
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE Campaign 25V785000 · 2025-11-13
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Honda Accord Hybrid vehicles. Due to a software error, the integrated control module (ICM) central processing unit (CPU) may reset while driving, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash or injury.
Remedy: Dealers will reprogram the ICM CPU software, free of charge. Owner notification letters were mailed January 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is TN2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 18, 2025.
SEATS:CRITICAL FASTENERS Campaign 24V859000 · 2024-11-14
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 24V763000 · 2024-10-14
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 23V858000 · 2023-12-18
Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
SEAT BELTS:FRONT Campaign 23V782000 · 2023-11-21
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Risk: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT Campaign 23V588000 · 2023-08-17
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
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