InsightArise CarsU.S. Owner Complaint Index
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Volkswagen Jetta Brakes problems

1.43 vs. all vehicles Falling

75 of the 870 complaints about the Volkswagen Jetta (8.6%) concern Brakes, making it the model's #5 problem area. That share is 1.4× the Brakes share across all tracked vehicles.

75Complaints · Brakes
8.6%Share of complaints
1.43×vs. all vehicles
14Last 12 months
8.0%Share involving a crash or fire
2Related recalls

Analysis

14 Brakes complaints were filed in the last 12 months versus 20 in the 12 months before — down 30%.

6 of these reports (8.0%) describe a crash or fire, with 3 injuries and 0 deaths mentioned.

2 recall campaigns relate to this area, most recently campaign 20E064000 (2020-09-23, model year 2018).

By model year

2018: 1 1 2018 2019: 14 14 2019 2020: 3 3 2020 2021: 23 23 2021 2022: 11 11 2022 2023: 11 11 2023 2024: 10 10 2024 2025: 2 2 2025 2026: 0 0 2026
YearComplaintsShare of complaints
201813.2%
2019142.6%
202035.6%
20212333.3%
20221125.6%
20231125.6%
20241022.2%
202526.7%
202600.0%

When complaints were filed

2020: 4 4 2020 2021: 7 7 2021 2022: 5 5 2022 2023: 9 9 2023 2024: 21 21 2024 2025: 15 15 2025 2026: 14 14 2026

Last 12 months: 14 · Previous 12 months: 20

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Campaign 20E064000 · 2020-09-23 · Model years: 2018

Summary: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Campaign 20V359000 · 2020-06-17 · Model years: 2020

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

Problem areas · Volkswagen Jetta

Volkswagen Jetta problems, complaints & recalls by model year ›