InsightArise CarsU.S. Owner Complaint Index
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Volkswagen Jetta Interior & equipment problems

1.1 vs. all vehicles Steady

83 of the 843 complaints about the Volkswagen Jetta (9.8%) concern Interior & equipment, making it the model's #4 problem area. That share is 1.1× the Interior & equipment share across all tracked vehicles.

83Complaints · Interior & equipment
9.8%Share of complaints
1.1×vs. all vehicles
13Last 12 months
1.2%Share involving a crash or fire
1Related recalls

Analysis

By model year, Interior & equipment complaints peak with the 2019 model (52, 10% of that year's complaints) and are lowest for the 2023 model (4). 13 Interior & equipment complaints were filed in the last 12 months versus 11 in the 12 months before — a steady pace.

Owners most often describe: “sunroof”, “shattered”, “glass”, “exploded” and “starter system”. 1 of these reports (1.2%) describe a crash or fire, with 11 injuries and 0 deaths mentioned.

1 recall campaign relates to this area, most recently campaign 19V679000 (2019-09-25, model years 2019).

By model year

2018: 6 6 2018 2019: 52 52 2019 2020: 8 8 2020 2021: 5 5 2021 2022: 0 0 2022 2023: 4 4 2023 2024: 4 4 2024 2025: 4 4 2025
YearComplaintsShare of complaints
2018619.4%
2019529.5%
2020815.7%
202157.5%
202200.0%
202349.5%
202449.8%
2025416.7%

When complaints were filed

2018: 3 3 2018 2019: 13 13 2019 2020: 9 9 2020 2021: 5 5 2021 2022: 5 5 2022 2023: 12 12 2023 2024: 17 17 2024 2025: 10 10 2025 2026: 9 9 2026

Last 12 months: 13 · Previous 12 months: 11

Common terms in reports

  • sunroof17
  • shattered12
  • glass14
  • exploded10
  • starter system5
  • check starter4

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

UNKNOWN OR OTHER Campaign 19V679000 · 2019-09-25 · Model years: 2019

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Problem areas · Volkswagen Jetta

Volkswagen Jetta problems, complaints & recalls by model year ›

Frequently asked questions

How common are Interior & equipment problems on the Volkswagen Jetta?

83 of the 843 complaints about the Volkswagen Jetta (9.8%) concern Interior & equipment, making it the model's #4 problem area. That share is 1.1× the Interior & equipment share across all tracked vehicles.

Which Volkswagen Jetta model years have the most Interior & equipment complaints?

By model year, Interior & equipment complaints peak with the 2019 model (52, 10% of that year's complaints) and are lowest for the 2023 model (4).

Is there a recall for Volkswagen Jetta Interior & equipment problems?

1 recall campaign relates to this area, most recently campaign 19V679000 (2019-09-25, model years 2019).