NHTSA has received 24 owner complaints about the 2025 Volkswagen Jetta, or 14.3 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.34, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #23 for fewest complaints per year. Against other Volkswagen models its rate is 51% lower; against other Compact cars it is 38% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-02-25 and 2026-08-24. Median delay from incident to filing: 13 days.
24Complaints
14.3Complaints per year on the road
0.34Complaint index vs. all tracked vehicles
2Recalls
16.7%Share involving a crash or fire
18Last 12 months
Analysis
The previous model year (2024) drew 15.3 complaints per year, more than this one.
The most common problem area is Transmission / powertrain (25.0% of complaints), followed by Interior & equipment (16.7%) and Body & structure (12.5%). Transmission / powertrain complaints are 2.1 times as common here as across all tracked vehicles. 4 reports (16.7%) describe a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (58% of incidents). In the last 12 months 18 new complaints were filed, versus 6 in the 12 months before — the pace is rising.
NHTSA lists 2 safety recalls for this model year. 8% of the complaints fall in component areas that a recall addresses.
Car was in an accident on 12/5/25 and has been in the body shop for over 5 months because Volkswagen cannot or will not provide the required rear seat belts.
I am reporting a safety concern involving unintended acceleration in a 2025 Volkswagen Jetta SE (VIN [XXX] ) Te vehicle has experienced two separate incidents in which it surged forward unexpectedly when shifting from park to drive while my foot depressed the…
Fuel system · 2026-03-09 · ODI 11723060 · Crash
Description of Safety Defect The vehicle has experienced significant optical distortion in the driver’s primary line of sight with three separate replacement windshields.
Body & structure · 2026-08-24 · ODI 11759293
2025 Jetta Sport completely loses acceleration on straightaways and during turns, creating an intersection collision hazard. Severe drivability and safety hazard. It drops power during turns, which exposes me to oncoming traffic.
Interior & equipment · 2026-07-30 · ODI 11753749
The brake pads that are being used on Volkswagen are semi metallic and that causes the brakes to make a grinding noise which the dealer says is common on volkswagen. The problem you cannot tell if brakes need replacement.
Brakes · 2026-07-24 · ODI 11752734
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: An instrument panel that does not display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the instrument panel software and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90Z5. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 22, 2026.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.
Risk: An open circuit may draw a higher current and increase the risk of a fire.
Remedy: Dealers will inspect and repair transmission ground wire as necessary, free of charge. Owner notification letters were mailed March 31, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97TC. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2025 Volkswagen Jetta?
24 complaints were filed with NHTSA for the 2025 Volkswagen Jetta, or about 14.3 per year on the road.
What is the most common problem reported for the 2025 Volkswagen Jetta?
The most common category is Transmission / powertrain, accounting for 25.0% of complaints.
Does the 2025 Volkswagen Jetta have any recalls?
NHTSA lists 2 safety recall(s) for this model year.
Is the 2025 Volkswagen Jetta still generating complaints?
In the last 12 months 18 new complaints were filed, versus 6 in the 12 months before — the pace is rising.
How does the 2025 Volkswagen Jetta compare with similar vehicles?
NHTSA has received 24 owner complaints about the 2025 Volkswagen Jetta, or 14.3 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.34, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #23 for fewest complaints per year. Against other Volkswagen models its rate is 51% lower; against other Compact cars it is 38% lower.