NHTSA has received 18 owner complaints about the 2025 Toyota Prius, or 10.8 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.26, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #20 for fewest complaints per year. Against other Toyota models its rate is 68% lower; against other Compact cars it is 53% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-03-13 and 2026-08-29. Median delay from incident to filing: 10 days.
18Complaints
10.8Complaints per year on the road
0.26Complaint index vs. all tracked vehicles
2Recalls
5.6%Share involving a crash or fire
13Last 12 months
Analysis
The previous model year (2024) drew 12.7 complaints per year, more than this one.
The most common problem area is Electrical (38.9% of complaints), followed by Transmission / powertrain (11.1%) and Brakes (11.1%). Electrical complaints are 2.5 times as common here as across all tracked vehicles. 1 reports (5.6%) describe a crash or fire; owners mention 1 injury and 0 deaths.
Half of the reported incidents happened within 10 months of the model year's start; the busiest period was the first year (67% of incidents). 13 complaints were filed in the last 12 months.
NHTSA lists 2 safety recalls for this model year. 39% of the complaints fall in component areas that a recall addresses.
I started hearing a scratching/rubbing noise from the brake, and feeling the scratching/rubbing through the brake pedal, making it difficult to push down.
Brakes · 2025-07-04 · ODI 11671286
As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away.
Brakes · 2025-04-02 · ODI 11652443 · Crash
The small battery located in the back of the car has a serious problem. I have been stranded over four times now. The battery loses it charge or isn't being fully charged up. When I go to get in the car.
Electrical · 2026-08-29 · ODI 11760656
Component: Driver Monitor Camera (DMC) — driver attention/drowsiness monitoring system. The Driver Monitor Camera repeatedly and incorrectly determines that the driver's eyes are closed when they are fully open and the driver is attentive and watching the…
Interior & equipment · 2026-06-26 · ODI 11746784
I am submitting this complaint to report an unexpected transmission shift event that occurred while operating my 2025 Toyota Prius at highway speed which created an immediate and obvious safety risk. The event occurred on XXX.
Transmission / powertrain · 2026-06-04 · ODI 11742143
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2025 Toyota Prius?
18 complaints were filed with NHTSA for the 2025 Toyota Prius, or about 10.8 per year on the road.
What is the most common problem reported for the 2025 Toyota Prius?
The most common category is Electrical, accounting for 38.9% of complaints.
Does the 2025 Toyota Prius have any recalls?
NHTSA lists 2 safety recall(s) for this model year.
Is the 2025 Toyota Prius still generating complaints?
13 complaints were filed in the last 12 months.
How does the 2025 Toyota Prius compare with similar vehicles?
NHTSA has received 18 owner complaints about the 2025 Toyota Prius, or 10.8 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.26, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #20 for fewest complaints per year. Against other Toyota models its rate is 68% lower; against other Compact cars it is 53% lower.