62 of the 825 complaints about the BMW X5 (7.5%) concern Unspecified or other, making it the model's #4 problem area. That share is 0.8× the Unspecified or other share across all tracked vehicles.
62Complaints · Unspecified or other
7.5%Share of complaints
0.84×vs. all vehicles
20Last 12 months
8.1%Share involving a crash or fire
2Related recalls
Analysis
20 Unspecified or other complaints were filed in the last 12 months versus 10 in the 12 months before — up 100%.
5 of these reports (8.1%) describe a crash or fire, with 3 injuries and 0 deaths mentioned.
2 recall campaigns relate to this area, most recently campaign 24V327000 (2024-05-10, model years 2024 and 2025).
The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.
Unspecified or other · 2026-07-06 · ODI 11748457
Incident Date: [XXX] Vehicle: 2025 BMW X5 xDrive50e Issue: car fire On [XXX], while operating my 2025 BMW X5 xDrive50e (purchased new on [XXX]), a malfunction warning appeared on the infotainment screen.
Unspecified or other · 2026-01-09 · ODI 11710035 · Fire
The emergency call system malfunctioned and the navigation system quit working due to a leak in the shark fin. This would be a major safety concern in the case of an emergency.
Unspecified or other · 2026-09-29 · ODI 11767719
I purchased my car in December 2025. In the early summer, I noticed my air conditioning system not working. I took it to my dealership and they did a recharge. I took my car back to the shop and found that after further investigation is an evaporator leak.
Unspecified or other · 2026-09-21 · ODI 11765797
Emergency stopping system alerted me seconds before it shut the car down. Traveling on the highway at approximately 60 miles an hour car went into emergency stopping.
Unspecified or other · 2026-09-06 · ODI 11762487
My sunroof exploded. No signs of anything dropping on it or falling from another vehicle. Shade roof was open. Covered me and my passenger in glass.
Unspecified or other · 2026-08-31 · ODI 11760930
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
EQUIPMENT:OTHER:LABELS Campaign 24V327000 · 2024-05-10 · Model years: 2024, 2025
Summary: BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.
EQUIPMENT:OTHER:LABELS Campaign 18V918000 · 2018-12-19 · Model years: 2019
Summary: BMW of North America, LLC (BMW) is recalling certain 2019 BMW X5 xDrive40i and X5 xDrive50i vehicles. The driver and/or passenger sun visor may have an incorrect air bag warning label, or the label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant crash protection."
Remedy: BMW notified owners, and dealers will inspect the driver and passenger sun visor, replacing the visors as necessary, free of charge. The recall began January 4, 2019. Owners may contact BMW customer service at 1-800-525-7417.
