Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-07-12 and 2026-08-22. Median delay from incident to filing: 20 days.
Analysis
The previous model year (2023) drew 8.4 complaints per year, fewer than this one. The following model year (2025) drew 36.5 per year, fewer than this one. In its first two years on the road the 2024 model collected 131 complaints, 86% higher than the average vehicle of the same model year.
The most common problem area is Electrical (50.7% of complaints), followed by Brakes (20.8%) and Engine (9.0%). Electrical complaints are 3.2 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “esc brakes”, “notification electronic”, “control esc”, “electronic stability” and “stability control”. 10 reports (6.9%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 9 months of the model year's start; the busiest period was the first year (67% of incidents). In the last 12 months 28 new complaints were filed, versus 77 in the 12 months before — the pace is falling.
NHTSA lists 8 safety recalls for this model year. 79% of the complaints fall in component areas that a recall addresses.
Safety recalls (8)
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE Campaign 26V422000 · 2026-07-01
Summary: BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
ELECTRONIC STABILITY CONTROL (ESC) Campaign 24V739000 · 2024-10-02
Summary: BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE Campaign 24V697000 · 2024-09-18
Summary: BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
EQUIPMENT:OTHER:LABELS Campaign 24V327000 · 2024-05-10
Summary: BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.
Remedy: Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.
STRUCTURE:INTERIOR PANELS:DASHBOARD Campaign 24V138000 · 2024-02-23
Summary: BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.
Risk: Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.
Remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRONIC STABILITY CONTROL (ESC) Campaign 24V104000 · 2024-02-12
Summary: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
AIR BAGS Campaign 23V622000 · 2023-09-07
Summary: BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
Risk: An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.
AIR BAGS:KNEE BOLSTER Campaign 23V471000 · 2023-07-10
Summary: BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
Risk: A knee air bag that does not deploy as intended increases the risk of injury.
Remedy: Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2024 BMW X5?
144 complaints were filed with NHTSA for the 2024 BMW X5, or about 53.8 per year on the road.
What is the most common problem reported for the 2024 BMW X5?
The most common category is Electrical, accounting for 50.7% of complaints.
Does the 2024 BMW X5 have any recalls?
NHTSA lists 8 safety recall(s) for this model year.
Is the 2024 BMW X5 still generating complaints?
In the last 12 months 28 new complaints were filed, versus 77 in the 12 months before — the pace is falling.
How does the 2024 BMW X5 compare with similar vehicles?
NHTSA has received 144 owner complaints about the 2024 BMW X5, or 53.8 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.28, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #71 for fewest complaints per year. Against other BMW models its rate is 362% higher; against other Luxury SUVs it is 257% higher.