NHTSA has received 2 owner complaints about the 2024 Audi Q7, or 0.7 per year on the road — far fewer complaints than typical (complaint index 0.02, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #1 of 89 by complaints per year (#1 = fewest). Against other Audi models its rate is 92% lower; against other Luxury SUVs it is 95% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2026-05-15 and 2026-09-08. Median delay from incident to filing: 15 days.
2Complaints
0.7Complaints per year on the road
0.02Complaint index vs. all tracked vehicles
3Recalls
0.0%Share involving a crash or fire
2Last 12 months
Analysis
The previous model year (2023) drew 4.2 complaints per year, more than this one. The following model year (2025) drew 9.5 per year, more than this one.
The most common problem area is Driver-assist systems (50.0% of complaints), followed by Unspecified or other (50.0%). Driver-assist systems complaints are 8.7 times as common here as across all tracked vehicles. No report describes a crash, fire, injury or death.
In the last 12 months 2 complaints were filed, versus none in the 12 months before.
NHTSA lists 3 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.02
vs. other Audi models0.08
vs. other 2024 models0.02
vs. other Luxury SUVs0.05
Complaints in first 2 years on the road · vs. same-year average (0)0.0
While driving my vehicle screen displayed SAFE CP. Though it did not cause an accident but all my safe features were disabled. Now I have to pay for an update which isn’t affordable due to it being beyond my control. What do I do?
Driver-assist systems · 2026-09-08 · ODI 11762664
The emergency call is malfunctioning in the overhead console.
Unspecified or other · 2026-05-15 · ODI 11738114
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Campaign 25V900000 · 2025-12-19
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 24V251000 · 2024-04-03
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
AIR BAGS:SIDE/WINDOW Campaign 23V868000 · 2023-12-20
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
