NHTSA has received 62 owner complaints about the 2019 Audi Q7, or 8.0 per year on the road — far fewer complaints than typical (complaint index 0.20, where 1.00 is the average of all tracked vehicles). Among the 78 model-year 2019 vehicles we track, it ranks #13 of 78 by complaints per year (#1 = fewest). Against other Audi models its rate is about the same; against other Luxury SUVs it is 44% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-03-28 and 2026-09-19. Median delay from incident to filing: 8 days.
62Complaints
8.0Complaints per year on the road
0.2Complaint index vs. all tracked vehicles
4Recalls
8.1%Share involving a crash or fire
6Last 12 months
Analysis
The previous model year (2018) drew 16.3 complaints per year, more than this one. The following model year (2020) drew 4.1 per year, fewer than this one. In its first two years on the road the 2019 model collected 13 complaints, 84% lower than the average vehicle of the same model year.
The most common problem area is Wheels, tires & suspension (19.4% of complaints), followed by Steering (12.9%) and Fuel system (12.9%). Wheels, tires & suspension complaints are 7.7 times as common here as across all tracked vehicles. 5 reports (8.1%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 55 months of the model year's start; the busiest period was after five years (44% of incidents). 6 complaints were filed in the last 12 months.
NHTSA lists 4 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.2
vs. other Audi models0.96
vs. other 2019 models0.18
vs. other Luxury SUVs0.56
Complaints in first 2 years on the road · vs. same-year average (13)0.16
On [XXX] we were parking the car in the lot at [XXX] , when the car suddenly accelerated despite my foot being on the brake and crashed into a storefront.
Brakes · 2024-03-14 · ODI 11577307 · Crash
Faulty radar sensors and automatic emergency breaking system issues transmission problems (e.g. Hesitation on acceleration, failure to accelerate, jerking, shuddering, revving, surging, slipping, etc.) engine problems (e.g.
Electrical · 2021-01-23 · ODI 11389512 · Crash
During summer 2026 the check-engine light on our 2019 Audi Q7 came on BEFORE its first August service/oil-change visit. The light remained on when the dealer returned the vehicle.
Engine · 2026-09-19 · ODI 11765439
My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind.
Brakes · 2026-03-30 · ODI 11728044
The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired.
Electrical · 2026-03-16 · ODI 11724609
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
STRUCTURE:BODY:ROOF AND PILLARS Campaign 20V658000 · 2020-10-27
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Risk: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Risk: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
AIR BAGS:SIDE/WINDOW Campaign 20V093000 · 2020-02-19
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Risk: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Risk: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
