2019 Lexus NX problems, complaints & recalls

Far fewer Too few recent reports to judge

NHTSA has received 44 owner complaints about the 2019 Lexus NX, or 5.6 per year on the road — far fewer complaints than typical (complaint index 0.14, where 1.00 is the average of all tracked vehicles). Among the 78 model-year 2019 vehicles we track, it ranks #9 of 78 by complaints per year (#1 = fewest). Against other Lexus models its rate is 25% lower; against other Luxury SUVs it is 61% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2018-10-26 and 2026-08-06. Median delay from incident to filing: 30 days.

44Complaints

5.6Complaints per year on the road

0.14Complaint index vs. all tracked vehicles

2Recalls

4.5%Share involving a crash or fire

6Last 12 months

Analysis

The previous model year (2018) drew 3.0 complaints per year, fewer than this one. The following model year (2020) drew 4.1 per year, fewer than this one. In its first two years on the road the 2019 model collected 17 complaints, 79% lower than the average vehicle of the same model year.

The most common problem area is Fuel system (47.7% of complaints), followed by Unspecified or other (13.6%) and Brakes (9.1%). Fuel system complaints are 11.0 times as common here as across all tracked vehicles. 2 reports (4.5%) describe a crash or fire; owners mention 2 injuries and 0 deaths.

Half of the reported incidents happened within 23 months of the model year's start; the busiest period was the second year (41% of incidents). 6 complaints were filed in the last 12 months.

NHTSA lists 2 safety recalls for this model year. 1 NHTSA investigation covers this model year; the most recent is “Pedestrian alert sounds” (defect petition, opened 2023-01-27, closed 2023-08-07).

Complaint index

vs. all tracked vehicles0.14
vs. other Lexus models0.75
vs. other 2019 models0.12
vs. other Luxury SUVs0.39
Complaints in first 2 years on the road · vs. same-year average (17)0.21
#9 of 78 · 2019Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

20183.0 per year0.07
20195.6 per year0.14
20204.1 per year0.1
20212.9 per year0.07
20226.7 per year0.17
20234.8 per year0.12
202417.2 per year0.43
202510.1 per year0.25
20266.0 per year0.15

Lexus NX problems, complaints & recalls by model year ›

What owners complain about

Fuel system21 · 47.7% · 11.0×
Unspecified or other6 · 13.6% · 1.51×
Brakes4 · 9.1% · 1.51×
Engine3 · 6.8% · 0.31×
Electrical3 · 6.8% · 0.43×
Airbags & seat belts2 · 4.5% · 1.19×
Body & structure2 · 4.5% · 0.49×
Transmission / powertrain1 · 2.3% · 0.2×

vs. all vehicles: 1.00 = All-vehicle average

When complaints were filed

Crashes reported: 2
Fires reported: 0
Injuries: 2
Deaths: 0

Vehicle age at incident

<1 yr13.6%
1–2 yrs40.9%
2–3 yrs18.2%
3–5 yrs4.5%
5+ yrs22.7%

Median age at incident: 23 months

What owners report

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

Airbags & seat belts · 2021-06-11 · ODI 11420523 · Crash
The lexus nx 300 f sport has been an extremely frightening experience. The collusion system has place my family as well as myself in immediate danger to the point that I do not operate the vehicle.

Electrical · 2020-10-21 · ODI 11365596
The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed.

Engine · 2026-08-06 · ODI 11755344
While the car was idled at a stop light, the warning "reduce engine powere appeared". I took the car to the vehicle and learned this was linked to code P125d71 for fuel pump valve control- a known recall

Fuel system · 2026-04-17 · ODI 11731988
In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle.

Electrical · 2026-04-03 · ODI 11728970

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2019 · Luxury SUVs

Models	Complaints	Complaints per year on the road	Complaint index
2019 Mercedes-Benz GLE	34	4.4	0.11
2019 Lexus NX	44	5.6	0.14
2019 Audi Q5	52	6.7	0.17
2019 Audi Q7	62	8.0	0.2
2019 Lexus RX	68	8.7	0.22
2019 Mercedes-Benz GLC	69	8.9	0.22
2019 BMW X3	170	21.8	0.54
2019 BMW X5	191	24.5	0.61
2019 Acura MDX	198	25.4	0.63

Safety recalls (2)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 25V028000 · 2025-01-22

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 20V682000 · 2020-11-04

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

How to check whether your car has an open recall ›

Investigations

Pedestrian alert sounds Closed

DP22005 · defect petition · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Opened 2023-01-27 · Closed 2023-08-07 · Campaign 22V063000 · Model years: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…