2019 Mercedes-Benz GLC problems, complaints & recalls
NHTSA has received 68 owner complaints about the 2019 Mercedes-Benz GLC, or 8.9 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.21, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #14 for fewest complaints per year. Against other Mercedes-Benz models its rate is 13% lower; against other Luxury SUVs it is 41% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-01-08 and 2026-08-17. Median delay from incident to filing: 19 days.
Analysis
The previous model year (2018) drew 11.4 complaints per year, more than this one. The following model year (2020) drew 12.0 per year, more than this one. In its first two years on the road the 2019 model collected 8 complaints, 90% lower than the average vehicle of the same model year.
The most common problem area is Engine (25.0% of complaints), followed by Electrical (23.5%) and Body & structure (16.2%). Within Engine reports, owners most often mention “crankcase”, “ventilation”, “engine”, “valve” and “faulty”. 9 reports (13.2%) describe a crash or fire; owners mention 4 injuries and 0 deaths.
Half of the reported incidents happened within 57 months of the model year's start; the busiest period was after five years (44% of incidents). In the last 12 months 9 new complaints were filed, versus 15 in the 12 months before — the pace is falling.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.21
- vs. other Mercedes-Benz models0.87
- vs. other 2019 models0.19
- vs. other Luxury SUVs0.59
- Complaints in first 2 years on the road · vs. same-year average (8)0.1
- #14 of 76 · 2019Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Engine · Common terms in reports
- crankcase4
- ventilation3
- engine9
- valve3
- faulty3
- point3
Electrical · Common terms in reports
- system communication4
- communication recall3
- notification electrical4
- electrical system4
- received6
- update4
Body & structure · Common terms in reports
- roof panel3
- structure4
- panoramic3
- sunroof4
- assistance4
- referred3
Problem areas: Engine · Electrical · Interior & equipment · Body & structure
When complaints were filed
- Crashes reported: 5
- Fires reported: 4
- Injuries: 4
- Deaths: 0
Vehicle age at incident
Median age at incident: 57 months
What owners report
I was driving on a street 5mph and all of a sudden my car surged and led me to curb where i knocked hit a steer din and it veered onto someone’s lawn and hit a huge planter and stopped . Air bags were deployed . I had no control over the car .
The contact owned a 2019 Mercedes-Benz GLC 300. The contact stated that while driving at 15 MPH up and down the street on the fourth trip, the vehicle pulled to the left and suddenly accelerated, traveled over the curb, went through a sign on a pole…
The suspension has malfunctioned on a car with only 89,000 miles. Upon starting the car, the vehicle says to please wait while it is rising.
On April 16, 2026, within minutes of being released from a certified dealership, my 2019 Mercedes-Benz GLC 300 suffered a sudden and total loss of propulsion while traveling at high speed on the Belt Parkway (NY).
The contact owns a 2019 Mercedes-Benz GLC300. The contact stated that while driving 65 MPH on the interstate, the sunroof suddenly shattered into pieces and flew off the vehicle. The vehicle was driven to a dealer but was not repaired.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2019 · Luxury SUVs
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2019 Lexus RX | 0 | 0.0 | 0.0 |
| 2019 Mercedes-Benz GLE | 32 | 4.2 | 0.1 |
| 2019 Audi Q5 | 50 | 6.5 | 0.15 |
| 2019 Audi Q7 | 61 | 7.9 | 0.19 |
| 2019 Mercedes-Benz GLC | 68 | 8.9 | 0.21 |
| 2019 BMW X3 | 167 | 21.8 | 0.52 |
| 2019 BMW X5 | 183 | 23.8 | 0.57 |
| 2019 Acura MDX | 193 | 25.1 | 0.6 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2019 Mercedes-Benz GLC?
68 complaints were filed with NHTSA for the 2019 Mercedes-Benz GLC, or about 8.9 per year on the road.
What is the most common problem reported for the 2019 Mercedes-Benz GLC?
The most common category is Engine, accounting for 25.0% of complaints.
Does the 2019 Mercedes-Benz GLC have any recalls?
NHTSA lists no safety recalls for this model year.
Is the 2019 Mercedes-Benz GLC still generating complaints?
In the last 12 months 9 new complaints were filed, versus 15 in the 12 months before — the pace is falling.
How does the 2019 Mercedes-Benz GLC compare with similar vehicles?
NHTSA has received 68 owner complaints about the 2019 Mercedes-Benz GLC, or 8.9 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.21, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #14 for fewest complaints per year. Against other Mercedes-Benz models its rate is 13% lower; against other Luxury SUVs it is 41% lower.