2019년식 Mercedes-Benz GLC 문제, 불만과 리콜

훨씬 적음 전년 대비 ±30% 이내

NHTSA에 접수된 2019년식 Mercedes-Benz GLC 차주 불만은 69건으로, 차령 1년당 8.9건이며, 불만이 일반 수준보다 훨씬 적음(불만 지수 0.22, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2019년식 78개 차종 가운데 연간 불만이 적은 순으로 16위입니다. Mercedes-Benz의 다른 차종과 비교하면 불만률이 10% 낮음, 다른 고급 SUV과 비교하면 37% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2019-01-08부터 2026-09-16까지입니다. 사고 발생부터 접수까지 중앙값: 18일.

69불만

8.9차령 1년당 불만 수

0.22불만 지수 추적 중인 전체 차종 대비

5리콜

13.0%충돌·화재 포함 비율

10최근 12개월

분석

이전 연식(2018)은 연간 11.3건으로 이 연식보다 많습니다. 다음 연식(2020)은 연간 11.8건으로 이 연식보다 많습니다. 2019년식은 출시 후 2년 동안 불만 8건을 기록해 같은 연식 평균 차량보다 90% 낮음 수준이었습니다.

가장 흔한 문제 영역은 엔진(불만의 24.6%)이며, 그다음은 전기계통(23.2%), 차체·구조(15.9%)입니다. 9건(13.0%)은 충돌 또는 화재를 동반했으며 부상 4건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 57개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(45%)입니다. 최근 12개월 신규 불만은 10건, 그 이전 12개월은 14건으로 29% 감소했습니다.

NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다. 이 연식은 NHTSA 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(결함 청원, 2023-01-27 개시, 2023-08-07 종결)입니다.

불만 지수

추적 중인 전체 차종 대비0.22
Mercedes-Benz 다른 차종 대비0.9
다른 2019년식 대비0.2
다른 고급 SUV 대비0.63
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (8)0.1
78개 중 16위 · 2019순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201811.3 연간0.28
20198.9 연간0.22
202011.8 연간0.29
202111.6 연간0.29
202213.4 연간0.33
202317.2 연간0.43
202411.1 연간0.28
202524.6 연간0.61
202610.0 연간0.25

Mercedes-Benz GLC 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

엔진17 · 24.6% · 1.1×
전기계통16 · 23.2% · 1.47×
차체·구조11 · 15.9% · 1.75×
미상·기타10 · 14.5% · 1.61×
변속기／파워트레인4 · 5.8% · 0.5×
조향3 · 4.3% · 0.67×
휠·타이어·서스펜션3 · 4.3% · 1.72×
에어백·안전벨트2 · 2.9% · 0.76×

전체 차종 대비: 1.00 = 전체 차종 평균

문제 영역: 엔진 · 전기계통 · 미상·기타 · 차체·구조

불만이 접수된 연도

충돌 보고: 5
화재 보고: 4
부상: 4
사망: 0

사고 발생 시 차령

1년 미만8.7%
1–2년2.9%
2–3년7.2%
3–5년36.2%
5년 이상44.9%

사고 시 차령 중앙값: 57개월

차주들의 보고

I was driving on a street 5mph and all of a sudden my car surged and led me to curb where i knocked hit a steer din and it veered onto someone’s lawn and hit a huge planter and stopped . Air bags were deployed . I had no control over the car .

기타 · 2026-01-29 · ODI 11714225 · 충돌
The contact owned a 2019 Mercedes-Benz GLC 300. The contact stated that while driving at 15 MPH up and down the street on the fourth trip, the vehicle pulled to the left and suddenly accelerated, traveled over the curb, went through a sign on a pole…

기타 · 2025-08-22 · ODI 11682374 · 충돌
vehicle: 2019 Mercedes-Benz GLC 300 Component Involved: Integrated Transmission Control Module (TCM) / Mechatronic Unit Active Diagnostic Code: P073E (Unable to Engage Reverse) Description of Event: While attempting to back out of a driveway, the vehicle…

미상·기타 · 2026-09-16 · ODI 11764849
The suspension has malfunctioned on a car with only 89,000 miles. Upon starting the car, the vehicle says to please wait while it is rising.

휠·타이어·서스펜션 · 2026-08-17 · ODI 11757434
On April 16, 2026, within minutes of being released from a certified dealership, my 2019 Mercedes-Benz GLC 300 suffered a sudden and total loss of propulsion while traveling at high speed on the Belt Parkway (NY).

변속기／파워트레인 · 2026-05-07 · ODI 11736351

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2019 · 고급 SUV

차종	불만	차령 1년당 불만 수	불만 지수
2019 Mercedes-Benz GLE	34	4.4	0.11
2019 Lexus NX	44	5.6	0.14
2019 Audi Q5	52	6.7	0.17
2019 Audi Q7	62	8.0	0.2
2019 Lexus RX	68	8.7	0.22
2019 Mercedes-Benz GLC	69	8.9	0.22
2019 BMW X3	170	21.8	0.54
2019 BMW X5	191	24.5	0.61
2019 Acura MDX	198	25.4	0.63

안전 리콜 (5)

STRUCTURE:BODY:ROOF AND PILLARS 번호 23V854000 · 2023-12-15

요약: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

위험: A detached roof panel can become a road hazard, increasing the risk of a crash.

조치: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

STRUCTURE:BODY:ROOF AND PILLARS 번호 21V197000 · 2021-03-19

요약: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

위험: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

조치: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

EQUIPMENT:OTHER:LABELS 번호 19V914000 · 2019-12-20

요약: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

위험: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

조치: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

SEAT BELTS 번호 19V788000 · 2019-11-01

요약: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

위험: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

조치: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 번호 18V838000 · 2018-11-27

요약: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

위험: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

조치: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

조사

Pedestrian alert sounds 종결

DP22005 · 결함 청원 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 개시 2023-01-27 · 종결 2023-08-07 · 번호 22V063000 · 연식: 2018, 2019, 2020

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Front Roof Panel Detachment 종결

PE21001 · 예비 평가 · STRUCTURE:BODY:ROOF AND PILLARS · 개시 2021-01-08 · 종결 2021-10-14 · 번호 21V197000 · 연식: 2018, 2019, 2020

On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and i…