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2019 年款 Mercedes-Benz GLC 問題、申訴與召回

少很多 年增減 30% 以內

NHTSA 收到 2019 年款 Mercedes-Benz GLC 的車主申訴共 69 筆,換算每車齡年 8.9 筆,申訴比一般車少很多(申訴指數 0.22;1.00 為全部追蹤車款的平均)。在我們追蹤的 78 款 2019 年款車中,它的每年申訴數由少到多排第 16 名。與 Mercedes-Benz 其他車款相比,它的申訴率低 10%;與其他豪華 SUV相比則低 37%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-01-08 與 2026-09-16 之間。 事故發生到提出申訴的中位延遲:18 天。

69申訴
8.9每車齡年申訴數
0.22申訴指數 對比全部追蹤車款
5召回
13.0%涉及碰撞或起火的比例
10近 12 個月

分析

前一年款(2018)每年 11.3 筆,比這一年款多。後一年款(2020)每年 11.8 筆,比這一年款多。2019 年款上路前兩年累積 8 筆申訴,比同年款車的平均低 90%。

最常見的問題類別是引擎(佔申訴 24.6%),其次是電系(23.2%)與車身與結構(15.9%)。有 9 筆申訴(13.0%)提到碰撞或起火;車主通報 4 人受傷、0 人死亡。

一半的事故發生在年款起算 57 個月內;最集中的時期是五年以後(佔 45%)。近 12 個月新增 10 筆申訴,前 12 個月是 14 筆,減少 29%。

NHTSA 列出這個年款 5 件安全召回。有 2 件 NHTSA 調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(缺陷請願,2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款0.22
  • 對比 Mercedes-Benz 其他車款0.9
  • 對比其他 2019 年款0.2
  • 對比其他豪華 SUV0.63
  • 上路前兩年的申訴數 · 對比同年款平均 (8)0.1
  • 第 16 名/共 78 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201811.3 每年0.28
  • 20198.9 每年0.22
  • 202011.8 每年0.29
  • 202111.6 每年0.29
  • 202213.4 每年0.33
  • 202317.2 每年0.43
  • 202411.1 每年0.28
  • 202524.6 每年0.61
  • 202610.0 每年0.25

Mercedes-Benz GLC 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎17 · 24.6% · 1.1×
  • 電系16 · 23.2% · 1.47×
  • 車身與結構11 · 15.9% · 1.75×
  • 未指明或其他10 · 14.5% · 1.61×
  • 變速箱/動力系統4 · 5.8% · 0.5×
  • 轉向3 · 4.3% · 0.67×
  • 輪胎、輪圈與懸吊3 · 4.3% · 1.72×
  • 安全氣囊與安全帶2 · 2.9% · 0.76×

對比全部車款: 1.00 = 全部車款平均

問題分類: 引擎 · 電系 · 未指明或其他 · 車身與結構

申訴提出的年份

2019: 5 5 2019 2020: 3 3 2020 2021: 4 4 2021 2022: 13 13 2022 2023: 11 11 2023 2024: 10 10 2024 2025: 14 14 2025 2026: 9 9 2026
  • 通報碰撞: 5
  • 通報起火: 4
  • 受傷: 4
  • 死亡: 0

事故發生時的車齡

  • 1 年內8.7%
  • 1–2 年2.9%
  • 2–3 年7.2%
  • 3–5 年36.2%
  • 5 年以上44.9%

事故車齡中位數: 57 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 豪華 SUV

車款申訴每車齡年申訴數申訴指數
2019 Mercedes-Benz GLE344.40.11
2019 Lexus NX445.60.14
2019 Audi Q5526.70.17
2019 Audi Q7628.00.2
2019 Lexus RX688.70.22
2019 Mercedes-Benz GLC698.90.22
2019 BMW X317021.80.54
2019 BMW X519124.50.61
2019 Acura MDX19825.40.63

安全召回 (5)

STRUCTURE:BODY:ROOF AND PILLARS 案號 23V854000 · 2023-12-15

摘要: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

風險: A detached roof panel can become a road hazard, increasing the risk of a crash.

處置: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

STRUCTURE:BODY:ROOF AND PILLARS 案號 21V197000 · 2021-03-19

摘要: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

風險: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

處置: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

EQUIPMENT:OTHER:LABELS 案號 19V914000 · 2019-12-20

摘要: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

風險: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

處置: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

SEAT BELTS 案號 19V788000 · 2019-11-01

摘要: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

風險: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

處置: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 案號 18V838000 · 2018-11-27

摘要: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

風險: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

處置: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

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