分析
前一年款（2018）每年 23.2 筆，比這一年款多。後一年款（2020）每年 5.4 筆，比這一年款少。2019 年款上路前兩年累積 11 筆申訴，比同年款車的平均低 86%。
最常見的問題類別是電系（佔申訴 22.0%），其次是引擎（16.0%）與轉向（12.0%）。在電系類申訴裡，車主最常提到 “module”、“water”、“fault”、“system”與“safety”。有 5 筆申訴（10.0%）提到碰撞或起火；車主通報 6 人受傷、0 人死亡。
一半的事故發生在年款起算 59 個月內；最集中的時期是五年以後（佔 44%）。近 12 個月新增 13 筆申訴，前 12 個月是 7 筆，申訴速度在升溫。
NHTSA 列出這個年款 5 件安全召回。 有 44% 的申訴落在召回已處理的零件範圍。
安全召回 (5)
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案號 21V947000 · 2021-12-08
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
風險: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
處置: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
STRUCTURE:BODY 案號 19V737000 · 2019-10-16
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
風險: The detached trim may become a road hazard, increasing the risk of crash.
處置: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案號 19V473000 · 2019-06-19
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
風險: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
處置: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
WHEELS:HUB 案號 19V416000 · 2019-06-05
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
風險: The detached trim may become a road hazard, increasing the risk of crash.
處置: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案號 19V277000 · 2019-04-08
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
風險: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
處置: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
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