La NHTSA ha recibido 52 quejas de propietarios sobre el Audi Q5 2019, es decir 6,7 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,17; 1,00 es el promedio de todos los vehículos seguidos). Entre los 78 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 11 de 78 por quejas al año (1 = menos quejas). Frente a otros modelos Audi, su tasa es un 19 % menor; frente a otros SUV de lujo, es un 53 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2019-05-23 y el 2026-09-16. Mediana entre el incidente y la presentación: 13 días.
52Quejas
6.7Quejas por año en circulación
0.17Índice de quejas vs. todos los vehículos
5Retiros
9.6%Porcentaje con choque o incendio
15Últimos 12 meses
Análisis
El año-modelo anterior (2018) registró 23,6 quejas al año, más que este. El año-modelo siguiente (2020) registró 5,4 al año, menos que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 11 quejas, un 86 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (21,2 % de las quejas), seguido de Motor (17,3 %) y Dirección (11,5 %). 5 quejas (9,6 %) describen un choque o incendio; los dueños mencionan 6 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 59 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (46 % de los incidentes). En los últimos 12 meses se presentaron 15 quejas nuevas, frente a 7 en los 12 meses anteriores: un aumento del 114 %.
La NHTSA registra 5 retiros de seguridad para este año-modelo.
Índice de quejas
vs. todos los vehículos0.17
vs. otros modelos Audi0.81
vs. otros modelos 20190.15
vs. otros SUV de lujo0.47
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (11)0.14
Traveling north Interstate 95 about 40 miles south of Jacksonville, Fl. 4/7/23 at 8 am. Traffic slowed , brakes flailed , no emergency brakes, hit others cars and travelled off road, car flew into a tree 10 ft up, cut off the top of tree and landed on nose…
Frenos · 2023-04-24 · ODI 11518689 · Choque
The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building.
Transmisión · 2022-07-26 · ODI 11475865 · Choque
Received a malfunction drive train alert on a 2019 Audi with approximately 66,000 miles at the time. Took it in to have it addressed and was advised it needed a new Turbo. The turbo has since been replaced.
Motor · 2026-09-16 · ODI 11764630
The vehicle is experiencing an issue withe the All-Wheel Drive system where its function is affected by an issue Audi calls Shutter or Shudder.
Transmisión · 2026-09-16 · ODI 11764639
Severe consequential safety defect involving total anti-lock braking system (ABS) failure stemming from a manufacturer recall defect and volatile CAN-bus network conditions during repair.
Sistema eléctrico · 2026-09-02 · ODI 11761511
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Número 21V947000 · 2021-12-08
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Riesgo: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Solución: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Riesgo: The detached trim may become a road hazard, increasing the risk of crash.
Solución: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE Número 19V473000 · 2019-06-19
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Riesgo: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Solución: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Riesgo: The detached trim may become a road hazard, increasing the risk of crash.
Solución: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Número 19V277000 · 2019-04-08
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Riesgo: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Solución: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
