La NHTSA ha recibido 50 quejas de propietarios sobre el Audi Q5 2023, es decir 13,2 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,33; 1,00 es el promedio de todos los vehículos seguidos). Entre los 92 vehículos del año-modelo 2023 que seguimos, ocupa el puesto 31 de 92 por quejas al año (1 = menos quejas). Frente a otros modelos Audi, su tasa es un 59 % mayor; frente a otros SUV de lujo, es un 7 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2022-11-26 y el 2026-10-13. Mediana entre el incidente y la presentación: 17 días.
50Quejas
13.2Quejas por año en circulación
0.33Índice de quejas vs. todos los vehículos
5Retiros
14.0%Porcentaje con choque o incendio
14Últimos 12 meses
Análisis
El año-modelo anterior (2022) registró 9,6 quejas al año, menos que este. El año-modelo siguiente (2024) registró 12,2 al año, menos que este. En sus dos primeros años en circulación, el modelo 2023 acumuló 27 quejas, un 68 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (22,0 % de las quejas), seguido de Asistencia al conductor (20,0 %) y Motor (18,0 %). 7 quejas (14,0 %) describen un choque o incendio; los dueños mencionan 7 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 19 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (38 % de los incidentes). En los últimos 12 meses se presentaron 14 quejas nuevas, frente a 10 en los 12 meses anteriores: un aumento del 40 %.
La NHTSA registra 5 retiros de seguridad para este año-modelo.
Índice de quejas
vs. todos los vehículos0.33
vs. otros modelos Audi1.59
vs. otros modelos 20230.31
vs. otros SUV de lujo0.93
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (27)0.32
I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.
Asistencia al conductor · 2026-07-12 · ODI 11749866
May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving.
Airbags y cinturones · 2026-05-19 · ODI 11738774
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.
Airbags y cinturones · 2026-10-13 · ODI 11770827
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.
Asistencia al conductor · 2026-09-08 · ODI 11762704
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident.
Motor · 2026-07-28 · ODI 11753333
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Riesgo: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Solución: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 25V080000 · 2025-02-12
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Riesgo: A high-voltage battery that overheats increases the risk of a fire.
Solución: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 24V898000 · 2024-11-27
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Riesgo: A high-voltage battery that overheats increases the risk of a fire.
Solución: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 24V251000 · 2024-04-03
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Riesgo: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Solución: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD Número 23V842000 · 2023-12-13
Resumen: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Riesgo: An overheated outlet or charging cable can increase the risk of a fire.
Solución: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
