2023 款 Audi Q5 问题、投诉与召回

少很多升温

NHTSA 收到 2023 款 Audi Q5 的车主投诉共 50 条，折合每车龄年 13.2 条，投诉比一般车少很多（投诉指数 0.33；1.00 为全部跟踪车型的平均）。在我们跟踪的 92 款 2023 款车中，它的每年投诉数由少到多排第 31 名。与 Audi 其他车型相比，它的投诉率高 59%；与其他豪华 SUV相比则低 7%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2022-11-26 与 2026-10-13 之间。事故发生到提交投诉的中位延迟：17 天。

50投诉

13.2每车龄年投诉数

0.33投诉指数对比全部跟踪车型

5召回

14.0%涉及碰撞或起火的比例

14近 12 个月

分析

前一年款（2022）每年 9.6 条，比这一年款少。后一年款（2024）每年 12.2 条，比这一年款少。2023 款上路前两年累计 27 条投诉，比同年款车的平均低 68%。

最常见的问题类别是电气（占投诉 22.0%），其次是驾驶辅助系统（20.0%）与发动机（18.0%）。有 7 条投诉（14.0%）提到碰撞或起火；车主报告 7 人受伤、0 人死亡。

一半的事故发生在年款起算 19 个月内；最集中的时期是第一年（占 38%）。近 12 个月新增 14 条投诉，前 12 个月是 10 条，增加 40%。

NHTSA 列出该年款 5 项安全召回。

投诉指数

对比全部跟踪车型0.33
对比 Audi 其他车型1.59
对比其他 2023 年款0.31
对比其他豪华 SUV0.93
上路前两年的投诉数 · 对比同年款平均 (27)0.32
第 31 名／共 92 · 2023排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

201823.6 每年0.58
20196.7 每年0.17
20205.4 每年0.13
202117.8 每年0.44
20229.6 每年0.24
202313.2 每年0.33
202412.2 每年0.3
202524.1 每年0.6
20263.0 每年0.07

Audi Q5 各年款问题、投诉与召回 ›

车主在抱怨什么

电气11 · 22.0% · 1.4×
驾驶辅助系统10 · 20.0% · 3.49×
发动机9 · 18.0% · 0.81×
未指明或其他6 · 12.0% · 1.34×
变速箱／动力系统3 · 6.0% · 0.51×
安全气囊与安全带3 · 6.0% · 1.58×
刹车2 · 4.0% · 0.66×
轮胎、轮毂与悬挂2 · 4.0% · 1.6×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 发动机 · 驾驶辅助系统 · 未指明或其他 · 轮胎、轮毂与悬挂

投诉提交的年份

报告碰撞: 6
报告起火: 1
受伤: 7
死亡: 0

事故发生时的车龄

1 年内38.0%
1–2 年20.0%
2–3 年22.0%
3–5 年20.0%
5 年以上尚未到

事故车龄中位数: 19 个月

车主怎么说

I was turning left st an intersection. A car just passed and a truck wasn't close coming down the road the collision detection system caused the car to slam to 0. My neck is hurting and my daughter's back is hurting.

驾驶辅助系统 · 2026-07-12 · ODI 11749866
May 11, 2026 approx 9:35am. I was in a flat parking area at a gas station waiting for a friend. There were 2 other cars parked near me. No one was in them. Neither were moving.

安全气囊与安全带 · 2026-05-19 · ODI 11738774
While vehicle is in motion or parked driver side seat belt sign comes up followed by air bags on and off message. Seatbelt was fastened. Attached pictures are when vehicle is parked.

安全气囊与安全带 · 2026-10-13 · ODI 11770827
While driving, the Active Lane Assisting warning signal will come on and make warning noise which startles the driver.

驾驶辅助系统 · 2026-09-08 · ODI 11762704
On July 23, 2026, my 2023 Audi Q5 suddenly lost power while I was driving on the highway, with no prior symptoms before the incident.

发动机 · 2026-07-28 · ODI 11753333

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 豪华 SUV

车型	投诉	每车龄年投诉数	投诉指数
2023 BMW X3	15	4.0	0.1
2023 Audi Q7	16	4.2	0.1
2023 Lexus NX	18	4.8	0.12
2023 BMW X5	33	8.7	0.22
2023 Mercedes-Benz GLE	33	8.7	0.22
2023 Acura MDX	47	12.4	0.31
2023 Audi Q5	50	13.2	0.33
2023 Mercedes-Benz GLC	65	17.2	0.43
2023 Lexus RX	67	17.7	0.44

安全召回 (5)

ENGINE 案号 25V294000 · 2025-05-07

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

风险: The screws can loosen, allowing oil to leak and increasing the risk of a fire.

处置: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 25V080000 · 2025-02-12

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

风险: A high-voltage battery that overheats increases the risk of a fire.

处置: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案号 24V898000 · 2024-11-27

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

风险: A high-voltage battery that overheats increases the risk of a fire.

处置: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 24V251000 · 2024-04-03

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

风险: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

处置: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD 案号 23V842000 · 2023-12-13

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

风险: An overheated outlet or charging cable can increase the risk of a fire.

处置: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。