InsightArise Cars美国车主投诉指数
简体中文

2018 款 Audi Q5 问题、投诉与召回

较少 平稳

NHTSA 收到 2018 款 Audi Q5 的车主投诉共 201 条,折合每车龄年 23.2 条,以同车龄的车来说投诉比一般车少(投诉指数 0.55;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 36 名。与 Audi 其他车型相比,它的投诉率高 154%;与其他豪华 SUV相比则高 54%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-01-22 与 2026-08-28 之间。 事故发生到提交投诉的中位延迟:9 天。

201投诉
23.2每车龄年投诉数
0.55投诉指数 对比全部跟踪车型
6召回 · ⚠ 1
5.0%涉及碰撞或起火的比例
26近 12 个月

分析

后一年款(2019)每年 6.5 条,比这一年款少。2018 款上路前两年累计 36 条投诉,比同年款车的平均低 60%。

最常见的问题类别是电气(占投诉 30.8%),其次是发动机(16.4%)与轮胎、轮毂与悬挂(13.9%)。电气类投诉在这里的比例是全部跟踪车型的 2.0 倍。在电气类投诉里,车主最常提到 “water”、“module”、“sunroof”、“gateway control”与“comfort”。有 10 条投诉(5.0%)提到碰撞或起火;车主报告 5 人受伤、0 人死亡。

一半的事故发生在年款起算 67 个月内;最集中的时期是五年以后(占 63%)。近 12 个月新增 26 条投诉,前 12 个月是 29 条,速度大致平稳。

NHTSA 列出该年款 6 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 62% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.55
  • 对比 Audi 其他车型2.54
  • 对比其他 2018 年款0.47
  • 对比其他豪华 SUV1.54
  • 上路前两年的投诉数 · 对比同年款平均 (36)0.4
  • 第 36 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Audi Q5 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气62 · 30.8% · 1.96×
  • 发动机33 · 16.4% · 0.74×
  • 轮胎、轮毂与悬挂28 · 13.9% · 5.58×
  • 内饰与配置19 · 9.5% · 1.06×
  • 刹车13 · 6.5% · 1.07×
  • 安全气囊与安全带13 · 6.5% · 1.7×
  • 驾驶辅助系统9 · 4.5% · 0.78×
  • 车身与结构8 · 4.0% · 0.44×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • water35
  • module25
  • sunroof19
  • gateway control7
  • comfort9
  • drains9

发动机 · 投诉中常见的词

  • thermostat7
  • comfort module4
  • water9
  • engine20
  • malfunction9
  • sunroof drains3

轮胎、轮毂与悬挂 · 投诉中常见的词

  • spring15
  • coil14
  • rear22
  • broken13
  • suspension9
  • break7

问题分类: 电气 · 发动机 · 驾驶辅助系统 · 内饰与配置 · 轮胎、轮毂与悬挂

投诉提交的年份

2018: 15 15 2018 2019: 21 21 2019 2020: 10 10 2020 2021: 10 10 2021 2022: 15 15 2022 2023: 45 45 2023 2024: 40 40 2024 2025: 29 29 2025 2026: 16 16 2026
  • 报告碰撞: 10
  • 报告起火: 0
  • 受伤: 5
  • 死亡: 0

事故发生时的车龄

  • 1 年内8.5%
  • 1–2 年10.9%
  • 2–3 年4.5%
  • 3–5 年12.9%
  • 5 年以上63.2%

事故车龄中位数: 67 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 豪华 SUV

车型投诉每车龄年投诉数投诉指数
2018 Mercedes-Benz GLE566.50.15
2018 BMW X5708.10.19
2018 BMW X3738.40.2
2018 Mercedes-Benz GLC9911.40.27
2018 Audi Q714116.30.39
2018 Acura MDX16519.00.45
2018 Audi Q520123.20.55

安全召回 (6)

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 21V947000 · 2021-12-08

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

风险: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

处置: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

STRUCTURE:BODY 案号 19V737000 · 2019-10-16

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

风险: The detached trim may become a road hazard, increasing the risk of crash.

处置: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

WHEELS:HUB 案号 19V416000 · 2019-06-05

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

风险: The detached trim may become a road hazard, increasing the risk of crash.

处置: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案号 19V277000 · 2019-04-08

摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

风险: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

处置: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V369000 · 2018-06-01

⚠ 停在户外/勿驾驶警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

风险: A reduction of braking performance can increase the risk of a crash.

处置: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.

SEAT BELTS:PRETENSIONER 案号 16V955000 · 2016-12-29

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

风险: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

处置: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2018 款 Audi Q5 有多少投诉?

NHTSA 收到 2018 款 Audi Q5 共 201 条投诉,约每车龄年 23.2 条。

2018 款 Audi Q5 最常见的问题是什么?

最常见的类别是电气,占投诉的 30.8%。

2018 款 Audi Q5 有召回吗?

NHTSA 列出该年款 6 项安全召回。

2018 款 Audi Q5 现在还有人在投诉吗?

近 12 个月新增 26 条投诉,前 12 个月是 29 条,速度大致平稳。

2018 款 Audi Q5 跟同类车比起来如何?

NHTSA 收到 2018 款 Audi Q5 的车主投诉共 201 条,折合每车龄年 23.2 条,以同车龄的车来说投诉比一般车少(投诉指数 0.55;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 36 名。与 Audi 其他车型相比,它的投诉率高 154%;与其他豪华 SUV相比则高 54%。