分析
前一年款（2018）每年 23.2 条，比这一年款多。后一年款（2020）每年 5.4 条，比这一年款少。2019 款上路前两年累计 11 条投诉，比同年款车的平均低 86%。
最常见的问题类别是电气（占投诉 22.0%），其次是发动机（16.0%）与转向（12.0%）。在电气类投诉里，车主最常提到 “module”、“water”、“fault”、“system”与“safety”。有 5 条投诉（10.0%）提到碰撞或起火；车主报告 6 人受伤、0 人死亡。
一半的事故发生在年款起算 59 个月内；最集中的时期是五年以后（占 44%）。近 12 个月新增 13 条投诉，前 12 个月是 7 条，投诉速度在升温。
NHTSA 列出该年款 5 项安全召回。 有 44% 的投诉落在召回已处理的部件范围。
安全召回 (5)
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 21V947000 · 2021-12-08
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
风险: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
处置: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
STRUCTURE:BODY 案号 19V737000 · 2019-10-16
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
风险: The detached trim may become a road hazard, increasing the risk of crash.
处置: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案号 19V473000 · 2019-06-19
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
风险: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
处置: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
WHEELS:HUB 案号 19V416000 · 2019-06-05
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
风险: The detached trim may become a road hazard, increasing the risk of crash.
处置: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案号 19V277000 · 2019-04-08
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
风险: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
处置: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
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